Analyzing 8,170,4448.2M ReviewsFor 23,12423.1K Experts

Experts Reviews · Company report
Expest Exterminating Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Expest Exterminating Pest Control

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 256 pest control services · 5.0★ from 547 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expest Exterminating Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expest Exterminating Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expest Exterminating Pest Control is better than 92% of pest control services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expest Exterminating Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expest Exterminating Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expest Exterminating Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Expest Exterminating Pest Control for 8 kinds of job.

Expest Exterminating Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.138
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 138 Google reviews tagged “Bug & insect extermination” · showing 20

A9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great guys! Always professional!

Paid $20–40Great priceBug & insect exterminationNuisance animals
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Everything was great

Paid $40–60Reasonable priceBug & insect extermination
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

They are Amazing!!!

Paid $60–80Great priceBug & insect extermination
Kerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have relied on the services of Expest for the past 15 years. They continue to provide outstanding service in a variety of needs. We highly recommend them. Meg and Kerry Frederick

Great priceHome inspectionTrapped animalsBat extermination
deLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great company. I have had many critter issues and Expest has handled every one of them, professionally and promptly. They have been my go to for 5 years...and I do not see that changing. Appreciate these guys and gals

Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Expest's employee, Chris, was prompt, professional, informative and cordial. He is an excellent representative of this great company.

Reasonable priceBug & insect extermination
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve had a great experience with EXpest and highly recommend them. Tim Sherer has been excellent to work with—professional, knowledgeable, dependable, and always thorough. EXpest has handled my termite protection, and I recently decided to use them for my regular insect control as well. Tim does a great job…

Reasonable priceBug & insect extermination
Denise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We use this business every year for ant control. Technicians are on time, professional & friendly. Their products are earth & people friendly. Highly recommend.

Paid $180–200Reasonable priceBug & insect extermination+ Punctuality+ Professionalism+ Value
KendraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Expest has been our pest control service for years and we love them and count on them for every issue. They’re incredibly responsive, thoroughly professional and knowledgeable and well priced for all of the services they provide. Highly recommend!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We've used Ex-Pest for nearly 30 years. Great company and great service!

Paid $60–80Great priceBug & insect extermination
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Expest always does a great job keeping pests out of my home. Today was no exception. Thank you for all that you do to keep my home free of pests.😊

Paid $40–60Reasonable priceBug & insect extermination
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt, efficient service as usual!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Wayne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh & Gill did an excellent job for us. They were professional, courteous, clear in explaining the process with clear choices given regarding treatment options. Excellent service from these to men. Wayne.

Paid $80–100Reasonable priceHome inspectionBug & insect extermination
Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have long term experience with Expest. They treated our condo complex for many years while we lived there and since we moved into our home they have completed our monthly pest control. We have an older home and the previous owner did not have pest control. When we moved into our we had roaches, ants and spiders…

General pest inspectionMosquito exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
RodLocal Guide · 619 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great professional company highly recommend

Reasonable priceGeneral pest inspectionHornet & wasp exterminationBug & insect extermination
Denise12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jordan was very friendly, knowledgeable and helpful. He did a great job!

Paid $140–160Great priceBug & insect extermination
JackLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have used Expest for mosquito service for years now and are very satisfied with it. They call ahead to let you know what day they will arrive and do a great job! Since using this service we have had noticeably fewer problems with mosquitos. We will continue to use the service and the services techs they send out…

Paid $140–160Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Milam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We’ve been Expest customers for forty years! Always professional, this company is both dependable and personable.

Paid $100–120Reasonable priceBug & insect exterminationTermite inspection+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

After heavy rains in the area, we started to see ants come into our kitchen. I called Katie with ExPest and she immediately knew there was someone in our area and said she would reach out to the technician. A couple minutes later Katie confirmed she could get him out in a couple hours. Jordan was here in no time…

Great priceBug & insect extermination
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks for good service

Reasonable priceBug & insect extermination

Show more bug & insect extermination reviews (118 more) →

Price

$96-19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination137$66–$146
Home inspection123$66–$173
Termite inspection53$93–$323
General pest inspection49$66–$136
Hornet & wasp extermination36$99–$282
Mosquito extermination35$66–$106
Rodent extermination25$91–$323
Bat extermination17$246–$426

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