Analyzing 8,175,2888.2M ReviewsFor 23,15623.2K Experts

Experts Reviews · Company report
Expest Exterminating Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Expest Exterminating Pest Control

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 256 pest control services · 5.0★ from 547 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expest Exterminating Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expest Exterminating Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expest Exterminating Pest Control is better than 92% of pest control services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expest Exterminating Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expest Exterminating Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expest Exterminating Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Expest Exterminating Pest Control for 8 kinds of job.

Expest Exterminating Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Cockroach extermination”

Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have long term experience with Expest. They treated our condo complex for many years while we lived there and since we moved into our home they have completed our monthly pest control. We have an older home and the previous owner did not have pest control. When we moved into our we had roaches, ants and spiders…

General pest inspectionMosquito exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service!! I have been with this exterminator for several years and they have always been great!!! Highly recommend!!!

Paid $60–80Great priceBug & insect exterminationCockroach exterminationRodent extermination+ Quality+ Professionalism
DaleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris does good work. I have been very satisfied with this service.

Hornet & wasp exterminationRodent exterminationTermite inspection
Kaitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin is personal and professional. He always helps me attack the problem of roaches well.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
AshlieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been doing business with Expest for ages! Recommend them for general pest control, rodent remediation, wildlife issues, they have even helped coordinate honey bee removal.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LenetteLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every one that has come had been super professional and prompt. I would recommend services .

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very diligent and professional

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Expest provides incredible customer service! Every employee is excellent! It is a breath of fresh air. We have used Expest for 6+ years. They have continued to be great every step of the way. No termites, no rodents and no bugs! Happy customer. We highly recommend you call Expest to get rid of those pests for good.…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
LucaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Expest is great. Their service is affordable, and their technicians are all super helpful and professional.

Cockroach exterminationHome inspectionMosquito extermination+ Quality+ Professionalism+ Value
Aubrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Juliet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Quality+ Professionalism

Price

$96-19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination137$66–$146
Home inspection123$66–$173
Termite inspection53$93–$323
General pest inspection49$66–$136
Hornet & wasp extermination36$99–$282
Mosquito extermination35$66–$106
Rodent extermination25$91–$323
Bat extermination17$246–$426

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