Analyzing 8,170,4448.2M ReviewsFor 23,12423.1K Experts

Experts Reviews · Company report
Expest Exterminating Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Expest Exterminating Pest Control

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 256 pest control services · 5.0★ from 547 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expest Exterminating Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expest Exterminating Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expest Exterminating Pest Control is better than 92% of pest control services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expest Exterminating Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expest Exterminating Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expest Exterminating Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Expest Exterminating Pest Control for 8 kinds of job.

Expest Exterminating Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#73 / 214
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “General pest inspection” · showing 20

Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Chris always does a great job and very knowledgeable when asked specific questions about any issues we may have

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Value
KendraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Expest has been our pest control service for years and we love them and count on them for every issue. They’re incredibly responsive, thoroughly professional and knowledgeable and well priced for all of the services they provide. Highly recommend!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt, efficient service as usual!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have long term experience with Expest. They treated our condo complex for many years while we lived there and since we moved into our home they have completed our monthly pest control. We have an older home and the previous owner did not have pest control. When we moved into our we had roaches, ants and spiders…

General pest inspectionMosquito exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
RodLocal Guide · 619 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great professional company highly recommend

Reasonable priceGeneral pest inspectionHornet & wasp exterminationBug & insect extermination
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We changed pest control companies about 3 months ago and couldn’t be happier. In that short time they have been very professional and thorough. They have also explained each service and what they did and found and checked with us to see if we had any concerns or questions. Give them a call!! Dave and Linda

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Quality+ Professionalism
billLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have used this company for about 10 years and always have done a great job for us. Whenever there's an issue, they come out right away.

Mosquito exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Quality+ Professionalism
LillieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great technician. Very personable and very helpful.

Paid $40–60Reasonable priceBug & insect exterminationGeneral pest inspection+ Professionalism
RogerLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Expest for years and couldn't be happier. They are professional and courteous and do a great job. Chris is the best. He loves our dogs and always asks to see them when he's here.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
JeffLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We have had ExPest as our provider for insect & bug maintenance, annual termite inspection, and securing the house from & extermination of Norway rats (we have a basement/crawl space under the house). They are very responsive, professional, and courteous. They come in the house to check or spray as…

Great priceBug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great Service and Wonderful Technician! Thank You!

General pest inspectionMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
PaigeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been very pleased with Expest’s service. They are responsive and timely. I highly recommend them.

Termite inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KJ14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Expest has been our provider for many years. Service is thorough and consistent. Technicians are friendly and knowledgeable. Notifications, billing and customer service is very customer-focused. Highly recommend.

Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism
Tricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

expest is always responsive when I call or have questions. My technician, Chris, is fantastic and informative. He always says hello and is wonderful with pets.

Paid $40–60Reasonable priceBat exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
CourtneyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick, professional, and offered great tips and tricks for services! Also GREAT communication!

Great priceGeneral pest inspectionMosquito extermination
Lansing15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great service and provides additional treatment to any problem spaces.

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
PennyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They check all the boxes. I would recommend them to everyone.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill Sewell was prompt and personable. We are confident that he will deliver the goods as promised. We were referred by a long time friend with multiple properties and a long term relationship with Expest. No worries whatsoever......

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
sarmaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and easy to work with. Great work performed. We are very happy with Chris and team.

General pest inspection
kelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What an outstanding job they do, every single time! From the front end to billing to folks working at my house—kind, professional and experienced

Bat exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Professionalism+ Value

Show more general pest inspection reviews (29 more) →

Price

$96-19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination137$66–$146
Home inspection123$66–$173
Termite inspection53$93–$323
General pest inspection49$66–$136
Hornet & wasp extermination36$99–$282
Mosquito extermination35$66–$106
Rodent extermination25$91–$323
Bat extermination17$246–$426

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