Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate Explorer Pest Management 4.9 out of 5 based on 257 reviews, with the owner responding to 82 percent of them. Customers frequently praise the company for thorough routine maintenance, competitive pricing, punctual appointments, and knowledgeable technicians who handle specific infestations like moths and ants effectively. However, some low-star reviews describe instances where technicians failed to perform requested treatments, provided inaccurate information regarding service outcomes, or did not adequately address billing disputes and communication issues.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
257 Google reviews we collected
Phrases our text analysis found in 199 written reviews
Price verdicts customers left with their Google review
Middle half of what 120 customers paid ($66–$94) · gold mark = category median.
How often each topic comes up in the written reviews
We read 199 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rick was our technician and he was extremely knowledgeable, friendly, and thorough.”
“They do a thorough job in their routine maintenance and adequately take care of any special requests.”
“We had the month-long package and he was extremely reliable, showing up on the same day at the same time each visit.”
“They’re always there for me when I need them to take care of critters and take their time to explain why certain things are happening.”
“I highly recommend this company for all your pest control needs!”
“Would not recommend”
“I don’t have to be home , they are efficient and trustworthy”
“I have been using Explorer Pest Control for over 20 years, and they have always been very thorough and efficient and very competitive price-wise.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Explorer Pest Management, Inc. for 8 kinds of job. Pick one to see what they paid and said.
They do a thorough job in their routine maintenance and adequately take care of any special requests.
I have been a long time customer and this company has always provided us excellent service at our home and is always available to take care of special pest problems beyond just spraying your home. I highly recommend this company for all your pest control needs!
Explorer Pest Management has been a wonderful company to work with. They have excellent office support, especially in the accounts payable department. The field tech. Seems to be good at what he does. We haven't had any complaints. We would recommend this company if you have post issues.
Josh has come by our house several times to help us with an ongoing case-making moth infestation. It took us about 8 months to get rid of them all. Josh has gone above and beyond to help us as best he can. I would absolutely recommend Explorer Pest Management if you want a team of people that are interested in getting rid of your problems.
I have been using Explorer Pest Control for over 20 years, and they have always been very thorough and efficient and very competitive price-wise. Their technicians are knowledgeable and personable as well
Great timely and personal, professional service. Always there when you need them.
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 65 | $73–$282 |
| Spider extermination | 65 | $53–$151 |
| Cockroach extermination | 45 | $63–$188 |
| Ant extermination | 41 | $58–$171 |
| Hornet & wasp extermination | 38 | $71–$196 |
| Flea & mite extermination | 21 | $91–$282 |
| Bed bug extermination | 3 | $238–$426 |
| General pest inspection | 2 | $48–$111 |
4.9 ★★★★★ 257 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good service. Quite the exceptional worker you have there, Brandon. Hes a young energetic fellow. A cool cat that one is.
Thank you, Dave! We’re glad Brandon provided such good service and made a great impression with his energy and professionalism. We’ll be sure to pass along your kind words.
Awesome prices and kick ass services. Brandon did the most to make sure our problems were handled.
Thank you, Randy! We’re glad you were happy with our pricing and service, and we’ll be sure to let Brandon know how much you appreciated his extra effort.
Good service I Like Brandon He quite Good at what He do.
Thank you for the wonderful review! We’re glad you were happy with the service and that Brandon took such good care of you.
Holy smokes! First of all, wonderful prices. Not to mention that great technician Brandon! He does a great job!
Thank you, Molly! We’re so glad you were happy with our pricing and that Brandon provided such great service. We’ll be sure to share your kind words with him.
What a great company. In particular, that technician of yours, Brandon, is quite extraordinary in his line of work! Overall just a man passionate and talented at his job! He keeps me a customer! 😇 -Kev
Thank you, Kevin! We’re so glad to hear Brandon’s passion, talent, and dedication made such a strong impression. We truly appreciate your continued business and kind words about our team.
Brandon-thank you for your spectacular service!!! Recommend him 10/10!
Thank you, Billy, for the wonderful review! We’re so glad Brandon provided spectacular service, and we truly appreciate your 10/10 recommendation.
They do a thorough job in their routine maintenance and adequately take care of any special requests.
Thank you, David! We’re glad our routine maintenance has been thorough and that we’ve been able to take care of your special requests. We truly appreciate your support of Explorer Pest Management.
I have been a long time customer and this company has always provided us excellent service at our home and is always available to take care of special pest problems beyond just spraying your home. I highly recommend this company for all your pest control needs!
Thank you, Dennis, for being a long-time customer and for recommending Explorer Pest Management! We truly appreciate your kind words and are always happy to help with both routine service and any special pest concerns that come up.
We had a great experience with Explorer Pet Management! Rick was our technician and he was extremely knowledgeable, friendly, and thorough. We had the month-long package and he was extremely reliable, showing up on the same day at the same time each visit. We really enjoyed working with Rick and would absolutely use this company again in the future!
Thank you, Taylor! We’re so glad Rick provided knowledgeable, friendly, and thorough service and that the month-long package was convenient and reliable for you. We truly appreciate your kind words and would be happy to help again in the future.
Techs are always courteous and thorough. Keep up great communication
Thank you, Bull! We’re glad to hear our technicians are consistently courteous and thorough, and that our communication has been helpful. We truly appreciate your support and kind feedback.
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
