Experts Reviews · Company report
Explorer Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Explorer Pest Management, Inc.

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 257 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Pest Management, Inc. is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Pest Management, Inc. is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Pest Management, Inc. is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 67% of rodent control.B
67

Reviews for your job

Customers hired Explorer Pest Management, Inc. for 8 kinds of job.

Explorer Pest Management, Inc. for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$171
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 41 Google reviews tagged “Ant extermination”

Bull2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Techs are always courteous and thorough. Keep up great communication

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
BLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We have stayed with this business for a very long time, even after we moved we wanted to continue services. Explorer pest is wonderful. Jordan is the best!!! He’s friendly, flexible, personable, extremely knowledgeable and we actually look forward to seeing him when he comes. I recommend explorer pest to everyone. They’re great and we are very happy !

Great priceHornet & wasp exterminationSpider exterminationAnt extermination
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Explorer Pest Management has been a wonderful company to work with. They have excellent office support, especially in the accounts payable department. The field tech. Seems to be good at what he does. We haven't had any complaints. We would recommend this company if you have post issues.

Paid $40–60Great priceFlea & mite exterminationCockroach exterminationBed bug extermination
Sonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Love them. I’ve been with them for about 15 years. They go above and beyond. Friendly, kind and professional. Have taken care of my home and yard like it was theirs. I’ve recommended them to many people and now to everyone who reads this. You won’t regret it.

Paid $60–80Great priceRodent exterminationSpider exterminationFlea & mite extermination
Roxann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service personnel are very personable and helpful and keep my interior and exterior pest free! They help me get rid of a troublesome gopher who was eating my new plants and a creepy mouse in the garage.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt and communication is great! When additional services are needed, scheduling has been easy.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
ThereseLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you for thorough, efficient and professional service on our property. Joshua provides professional, thorough service for our property. He is punctual, polite and cares about his work.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
FloraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Explorer Pest Management has been a great company to do business with. I've been a customer for over 2 years and they have always been punctual and respectful of property. They have been wonderful at keeping their prices stable, there were no surprise rate increases after the first year like some of the competition like to do.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationAnt extermination
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used explorer pest control for a long time! We won’t want anyone else taking care of us! They are responsive, keep the bugs out and help when we have a concern. Thank you for the years of dedicated service.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
MES10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are very happy with Explorer Pest Control. We had them for about 4 years and they are always responsive, on time, and always listen to our concerns. We had other services in the past and we highly recommend this pest control company (which is local!).

Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Max9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great, thorough, service, cleaned cobwebs, sprayed for insects all around, checked bait boxes, asked about ant intrusion. Jordan is pleasant and knowledgeable!

Paid $60–80Reasonable priceSpider exterminationAnt extermination
Arun4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service available immediately. Great pricing.

Paid $160–180Great priceAnt extermination
Dorothea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services all around office and techs.

Paid $80–100Great priceRodent exterminationSpider exterminationCockroach extermination
Monica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These folks have been great to work with. Josh is always attentive when we need attention to anything. And he is a great communicator after each visit.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve trusted Explorer Pest with my home for over 5 years. I appreciate their professional staff and dedicated services.

Paid $60–80Reasonable priceRodent exterminationCockroach exterminationAnt extermination
Stormee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have to say that Jordan knows his stuff! Explains everything which helps me a lot. I followed him around for a bit as he was taking down all the cobwebs to see what he was doing and then when he sprayed I of course didn’t follow him. I could see him through our windows at times though. Very thorough I have to say.…

Reasonable priceSpider exterminationAnt extermination
Cheryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been with Explorer Pest Management for at least 6 years (possibly longer)! I truly appreciate the full professionalism and great customer service that I have always received from them. My service technician Josh always contacts me prior to my appointment. He verifies if there are any additional pest concerns…

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
GreenLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Explorer Pest Control has excellent customer service, their prices are reasonable, they always notify me before they come, they always come on the day that they are scheduled. Xavier is very polite and easy to work with. He’s always willing to help me out with my Pest Control needs. I could not recommend them more.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
DanielLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Been using explorer for years now. Always good service and rates have remained steady. While the person doing the service has changed a few times over the years, we always seem to get a good person. When I ask the service guy questions about bugs and such he always seems to know more about those creepy crawlers than…

Reasonable priceHornet & wasp exterminationAnt extermination
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am coming back to Explorer after not having pest treatment for a couple of years, and I am so pleased with the service. Thorough, professional, and Josh kept me informed throughout the process. I was so happy with them in the past and I'm happy to be a returning customer!

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Clinton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service is excellent and they are very responsive.

Paid $80–100Great priceCockroach exterminationAnt extermination
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We always have a great experience with Explorer Pest. Brian is great!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Erika11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love explorer pest management. They’ve been my pest control people for many years. Great communication, reliable, not super expensive, no BS.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordan is fantastic! Extremely thorough and great at communicating his arrival. Appreciate your services!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
DelilahLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have Brandon from this Pest company who is very helpful with servicing our pest problems & promptly explains what he does..thank you Explorer Pest Co. I greatly appreciate all your company has done to service my home residence..

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company! Have been a customer for over 13 years. Technicians are friendly and do a great job!

Paid $80–100Reasonable priceRodent exterminationSpider exterminationAnt extermination
Bernie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

great service, fair prices, always available to answer questions. Glen the tech is awesome!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Duane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always a great experience with Explorer Pest Management

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JudyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our Technician Josh is THE BEST! Very responsive, knowledgeable and friendly and keeps you informed! Josh texts when he will be coming and then sends report for service. Never had service quite like this, and we are most impressed! Thank you for having such a knowledgeable employee who is wonderful! We have been…

Paid $60–80Great priceRodent exterminationAnt extermination
MichaelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always courteous well informed about their product and always an awesome job

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kyle is great! He will do anything for this costumers at a drop of a hat. Brian is also an amazing worker as well. Everyone there is actually pretty great. I never have a bad experiance with them.

Paid $60–80Great priceRodent exterminationCockroach exterminationAnt extermination
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
Katelyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceSpider exterminationBed bug exterminationAnt extermination
Rebekah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationAnt extermination
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
FG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $60–80Great priceRodent exterminationSpider exterminationCockroach extermination
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Rating only, no written review.

Paid $160–180OverpricedSpider exterminationCockroach exterminationAnt extermination
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $120–140Not sureRodent exterminationCockroach exterminationAnt extermination
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceSpider exterminationCockroach exterminationAnt extermination

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination65$73–$282
Spider extermination65$53–$151
Cockroach extermination45$63–$188
Ant extermination41$58–$171
Hornet & wasp extermination38$71–$196
Flea & mite extermination21$91–$282
Bed bug extermination3$238–$426
General pest inspection2$48–$111

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