Experts Reviews · Company report
Explorer Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Explorer Pest Management, Inc.

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 257 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Pest Management, Inc. is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Pest Management, Inc. is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Pest Management, Inc. is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 67% of rodent control.B
67

Reviews for your job

Customers hired Explorer Pest Management, Inc. for 8 kinds of job.

Explorer Pest Management, Inc. for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 45 Google reviews tagged “Cockroach extermination”

Bull2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Techs are always courteous and thorough. Keep up great communication

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Explorer Pest Management has been a wonderful company to work with. They have excellent office support, especially in the accounts payable department. The field tech. Seems to be good at what he does. We haven't had any complaints. We would recommend this company if you have post issues.

Paid $40–60Great priceFlea & mite exterminationCockroach exterminationBed bug extermination
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have had these folks for years and their service can not be beat. We are pest free.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
StaceyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great timely and personal, professional service. Always there when you need them.

Paid $20–40Reasonable priceSpider exterminationCockroach extermination
Sonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Love them. I’ve been with them for about 15 years. They go above and beyond. Friendly, kind and professional. Have taken care of my home and yard like it was theirs. I’ve recommended them to many people and now to everyone who reads this. You won’t regret it.

Paid $60–80Great priceRodent exterminationSpider exterminationFlea & mite extermination
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I've used them at my home and rental properties and am impressed with their service! Quick service, friendly, and thorough.

Reasonable priceRodent exterminationCockroach extermination
kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt and communication is great! When additional services are needed, scheduling has been easy.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
ThereseLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you for thorough, efficient and professional service on our property. Joshua provides professional, thorough service for our property. He is punctual, polite and cares about his work.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Explorer Pest Mgmt has been great over the years. All of their representatives and service technicians are very helpful and knowledgeable. Thank you Jason, you have been great coming out when needed and going above and beyond to keep any issues under control.

Paid $60–80Great priceCockroach extermination
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Been with explorer for years! Highly recommend! Professional, detailed and punctual. Josh is our technician and he is the BEST! He is my bug super hero! Give this company a try, you won’t be disappointed! Recently Jason came to save the day too! He was friendly and professional!

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MES10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are very happy with Explorer Pest Control. We had them for about 4 years and they are always responsive, on time, and always listen to our concerns. We had other services in the past and we highly recommend this pest control company (which is local!).

Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
BeckyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Explorer Pest Management is a great business. Their employees are really helpful and professional.

Cockroach extermination
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been using Explorer Pest management for years now. I started with one property and now have them at all four. Any extra things that I need are never a problem and always addressed quickly. There are lots of places to choose from for services, but these guys are top-notch.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Dorothea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services all around office and techs.

Paid $80–100Great priceRodent exterminationSpider exterminationCockroach extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve trusted Explorer Pest with my home for over 5 years. I appreciate their professional staff and dedicated services.

Paid $60–80Reasonable priceRodent exterminationCockroach exterminationAnt extermination
Cheryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been with Explorer Pest Management for at least 6 years (possibly longer)! I truly appreciate the full professionalism and great customer service that I have always received from them. My service technician Josh always contacts me prior to my appointment. He verifies if there are any additional pest concerns…

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

our guy keeps me informed of the schedule and any changes that might arise. he is friendly, on time and inquires about any issues i may have.

Paid $60–80Reasonable priceSpider exterminationCockroach extermination
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am coming back to Explorer after not having pest treatment for a couple of years, and I am so pleased with the service. Thorough, professional, and Josh kept me informed throughout the process. I was so happy with them in the past and I'm happy to be a returning customer!

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Jana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had an issue with outdoor roaches, called Explorer Pest Management, The service tech arrived first thing in the morning and roaches were gone. Customer service is wonderful. Will continue to be a customer and I recommend this pest control company to everyone.

Paid $100–120Great priceCockroach extermination
WestsideLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent company with great employees. Their pricing is also fantastic. Christian is amazing and knows his stuff. His recommendations are great and on point when I can get tenants to cooperate. I usually use the words "The exterminator technician say..." and that does the trick.

Cockroach extermination
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Hi, we subscribed to your monthly service but what we really needed was a few months out of the year. We weren’t able to secure that and didn’t receive the best communication, so we moved on.

Paid $120–140OverpricedCockroach extermination
Clinton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service is excellent and they are very responsive.

Paid $80–100Great priceCockroach exterminationAnt extermination
Pal's11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon is the best. Great customer service. Brandon is the reason I am with you guys and of course your product but Brandon is whom I see hence he is the business. I’ve referred many of my friends neighbor’s because of Brandon’s hard work and flexibility of scheduling. Brandon is very knowable when I have questions…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
DelilahLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have Brandon from this Pest company who is very helpful with servicing our pest problems & promptly explains what he does..thank you Explorer Pest Co. I greatly appreciate all your company has done to service my home residence..

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Dianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been with Explorer for about 5 years. Great customer service. My technician Josh is amazing. Pays a lot of attention to detail

Paid $60–80Great priceRodent exterminationSpider exterminationCockroach extermination
Bernie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

great service, fair prices, always available to answer questions. Glen the tech is awesome!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Duane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always a great experience with Explorer Pest Management

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
MY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Joshua has been doing a great job treating my properties. Highly recommend this company.

Cockroach extermination
MichaelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always courteous well informed about their product and always an awesome job

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh is a wonderful gentleman who does a fabulous job in our yard every time he comes here. We always look forward to seeing him.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kyle is great! He will do anything for this costumers at a drop of a hat. Brian is also an amazing worker as well. Everyone there is actually pretty great. I never have a bad experiance with them.

Paid $60–80Great priceRodent exterminationCockroach exterminationAnt extermination
C6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Explorer Pest Management because of those darn outdoor roaches getting into my office. The technician, Xavier was professional and informative. He went out of his way to explain what was going and why all of a sudden, we had this problem. He treated the area and within the day we started seeing a…

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Jim2 weeks ago★★★★★

Rating only, no written review.

Paid $20–40Great priceSpider exterminationCockroach extermination
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
Rebekah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
FG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $60–80Great priceRodent exterminationSpider exterminationCockroach extermination
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Rating only, no written review.

Paid $160–180OverpricedSpider exterminationCockroach exterminationAnt extermination
Pavithran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $160–180Great priceCockroach extermination
melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceFlea & mite exterminationCockroach extermination
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $120–140Not sureRodent exterminationCockroach exterminationAnt extermination
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationCockroach extermination
barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceFlea & mite exterminationCockroach extermination
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceSpider exterminationCockroach exterminationAnt extermination

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination65$73–$282
Spider extermination65$53–$151
Cockroach extermination45$63–$188
Ant extermination41$58–$171
Hornet & wasp extermination38$71–$196
Flea & mite extermination21$91–$282
Bed bug extermination3$238–$426
General pest inspection2$48–$111

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