Experts Reviews · Company report
Explorer Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Explorer Pest Management, Inc.

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 257 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Pest Management, Inc. is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Pest Management, Inc. is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Pest Management, Inc. is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 67% of rodent control.B
67

Reviews for your job

Customers hired Explorer Pest Management, Inc. for 8 kinds of job.

Explorer Pest Management, Inc. for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Flea & mite extermination”

DennisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

I have been a long time customer and this company has always provided us excellent service at our home and is always available to take care of special pest problems beyond just spraying your home. I highly recommend this company for all your pest control needs!

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Explorer Pest Management has been a wonderful company to work with. They have excellent office support, especially in the accounts payable department. The field tech. Seems to be good at what he does. We haven't had any complaints. We would recommend this company if you have post issues.

Paid $40–60Great priceFlea & mite exterminationCockroach exterminationBed bug extermination
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have had these folks for years and their service can not be beat. We are pest free.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ClaraLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Courteous and knowledgable employee. He is an asset to your company.

Flea & mite extermination
Sonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Love them. I’ve been with them for about 15 years. They go above and beyond. Friendly, kind and professional. Have taken care of my home and yard like it was theirs. I’ve recommended them to many people and now to everyone who reads this. You won’t regret it.

Paid $60–80Great priceRodent exterminationSpider exterminationFlea & mite extermination
kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt and communication is great! When additional services are needed, scheduling has been easy.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Been with explorer for years! Highly recommend! Professional, detailed and punctual. Josh is our technician and he is the BEST! He is my bug super hero! Give this company a try, you won’t be disappointed! Recently Jason came to save the day too! He was friendly and professional!

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They have helped us get rid of fleas very much appreciated

Paid $60–80Reasonable priceFlea & mite extermination
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am coming back to Explorer after not having pest treatment for a couple of years, and I am so pleased with the service. Thorough, professional, and Josh kept me informed throughout the process. I was so happy with them in the past and I'm happy to be a returning customer!

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Erika11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love explorer pest management. They’ve been my pest control people for many years. Great communication, reliable, not super expensive, no BS.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Bernie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

great service, fair prices, always available to answer questions. Glen the tech is awesome!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
MichaelLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always courteous well informed about their product and always an awesome job

Paid $80–100Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh is a wonderful gentleman who does a fabulous job in our yard every time he comes here. We always look forward to seeing him.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough job, exceptional service and attention to detail.

Reasonable priceFlea & mite exterminationGeneral pest inspection
Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceSpider exterminationFlea & mite extermination
AndreaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Spider exterminationFlea & mite extermination
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationFlea & mite extermination
melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceFlea & mite exterminationCockroach extermination
barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceFlea & mite exterminationCockroach extermination

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination65$73–$282
Spider extermination65$53–$151
Cockroach extermination45$63–$188
Ant extermination41$58–$171
Hornet & wasp extermination38$71–$196
Flea & mite extermination21$91–$282
Bed bug extermination3$238–$426
General pest inspection2$48–$111

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