Experts Reviews · Company report
Explorer Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Explorer Pest Management, Inc.

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 257 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Pest Management, Inc. is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Pest Management, Inc. is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Pest Management, Inc. is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 67% of rodent control.B
67

Reviews for your job

Customers hired Explorer Pest Management, Inc. for 8 kinds of job.

Explorer Pest Management, Inc. for hornet & wasp extermination

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Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Hornet & wasp extermination” · showing 20

BLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We have stayed with this business for a very long time, even after we moved we wanted to continue services. Explorer pest is wonderful. Jordan is the best!!! He’s friendly, flexible, personable, extremely knowledgeable and we actually look forward to seeing him when he comes. I recommend explorer pest to everyone. They’re great and we are very happy !

Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have had these folks for years and their service can not be beat. We are pest free.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have been with Explorer for 15+ years. They are a great company and perform great work with extreme care.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationService not listed
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Roxann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service personnel are very personable and helpful and keep my interior and exterior pest free! They help me get rid of a troublesome gopher who was eating my new plants and a creepy mouse in the garage.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
Marian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Showed up when expected and took care of the problem. Removed two wasp nests that were under a second story overhang. Feeling much safer. Thank you Explorer Pest Management.

Paid $160–180Reasonable priceHornet & wasp extermination
ThereseLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you for thorough, efficient and professional service on our property. Joshua provides professional, thorough service for our property. He is punctual, polite and cares about his work.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We love Our services that we receive, they are always here early. They do such professional work inside and outside. We have seen an amazing difference since we have had them come do our Pest Control at our home and we have even given more business to them by our neighbors who ask who we go with and we pass the word…

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Been with explorer for years! Highly recommend! Professional, detailed and punctual. Josh is our technician and he is the BEST! He is my bug super hero! Give this company a try, you won’t be disappointed! Recently Jason came to save the day too! He was friendly and professional!

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been using explorer Pest Control for several years: they respond quickly, come out usually within a day, take care of the problem, our knowledgeable, professional, and our reasonably priced.

Paid $80–100Reasonable priceHornet & wasp extermination
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used explorer pest control for a long time! We won’t want anyone else taking care of us! They are responsive, keep the bugs out and help when we have a concern. Thank you for the years of dedicated service.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Annie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I couldn't be more impressed with the service provided by Explorer Pest Management, especially thanks to their skilled technician, Brandon. From the moment Brandon arrived, his professionalism, expertise, and attention to detail were immediately clear. He didn't just throw down a standard treatment and leave. He…

Great priceHornet & wasp extermination
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company to work with Jason is very helpful when it comes to treating units owner has a great personality office staff is amazing very recommended company Great Job Team

Paid $20–40Great priceHornet & wasp extermination
mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We’re been using explorer pest for 9 years. Always great service and prompt and professional customer service. Jordan has been great. Thank you

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
JennieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always responsive, timely, thorough and pleasant too.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sevgi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Explorer pest control is the most attentive, reliable, efficient and hard working service I ever encountered. Jordan is a most reliable person who is always going out of his way to meet the needs of the customer. I got their name from my neighbor and also shared with another neighbor and we are all extremely happy…

Reasonable priceHornet & wasp exterminationRodent extermination
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Responsive, adjusts quickly to our needs, easy to coordinate with, helpful and knowledgeable. We feel greatly taken care of when using explorer pest management. Highly recommend

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
LoveLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you for your service. It is always helpful and you guys are so flexible and accommodating to our schedule. You are very knowledgeable whenever I have questions.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service technician arrived on time and was very knowledgeable. The service performed took care of my wasp problem as they had promised.

Paid $160–180Reasonable priceHornet & wasp exterminationRodent extermination
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My tech guy is very efficient and lets me know what he does and ask if I have any problems.

Paid $100–120Reasonable priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (18 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination65$73–$282
Spider extermination65$53–$151
Cockroach extermination45$63–$188
Ant extermination41$58–$171
Hornet & wasp extermination38$71–$196
Flea & mite extermination21$91–$282
Bed bug extermination3$238–$426
General pest inspection2$48–$111

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