Experts Reviews · Company report
Explorer Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Explorer Pest Management, Inc.

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 257 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Pest Management, Inc. is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Pest Management, Inc. is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Pest Management, Inc. is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 67% of rodent control.B
67

Reviews for your job

Customers hired Explorer Pest Management, Inc. for 8 kinds of job.

Explorer Pest Management, Inc. for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Rodent extermination” · showing 20

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

They do a thorough job in their routine maintenance and adequately take care of any special requests.

Paid $40–60Reasonable priceRodent extermination
DennisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

I have been a long time customer and this company has always provided us excellent service at our home and is always available to take care of special pest problems beyond just spraying your home. I highly recommend this company for all your pest control needs!

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 14 hours ago★★★★★

We had a great experience with Explorer Pet Management! Rick was our technician and he was extremely knowledgeable, friendly, and thorough. We had the month-long package and he was extremely reliable, showing up on the same day at the same time each visit. We really enjoyed working with Rick and would absolutely use this company again in the future!

Rodent extermination
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Eric Stiles was very professional and great to work with.

Paid $200+Great priceRodent extermination
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I highly recommend Explorer Pest Management. They were very thorough and knowledgeable. I was so impressed that I transferred my service to them.

Reasonable priceRodent extermination
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Terrific service, highly recommend, very thorough and timely

Paid $60–80Great priceRodent exterminationSpider extermination
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very prompt and excellent service

Paid $180–200Reasonable priceRodent extermination
Norman18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been using Explorer Pest Control for over 20 years, and they have always been very thorough and efficient and very competitive price-wise. Their technicians are knowledgeable and personable as well

Paid $40–60Great priceRodent exterminationSpider extermination
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Love them. I’ve been with them for about 15 years. They go above and beyond. Friendly, kind and professional. Have taken care of my home and yard like it was theirs. I’ve recommended them to many people and now to everyone who reads this. You won’t regret it.

Paid $60–80Great priceRodent exterminationSpider exterminationFlea & mite extermination
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I've used them at my home and rental properties and am impressed with their service! Quick service, friendly, and thorough.

Reasonable priceRodent exterminationCockroach extermination
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service is always timely, technician is helpful and goes above and beyond my service needs.

Paid $60–80Great priceRodent exterminationService not listed
Roxann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service personnel are very personable and helpful and keep my interior and exterior pest free! They help me get rid of a troublesome gopher who was eating my new plants and a creepy mouse in the garage.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and friendly knowledgeable technicians.

Paid $40–60Reasonable priceRodent extermination
kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt and communication is great! When additional services are needed, scheduling has been easy.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
FloraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Explorer Pest Management has been a great company to do business with. I've been a customer for over 2 years and they have always been punctual and respectful of property. They have been wonderful at keeping their prices stable, there were no surprise rate increases after the first year like some of the competition like to do.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationAnt extermination
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We love Our services that we receive, they are always here early. They do such professional work inside and outside. We have seen an amazing difference since we have had them come do our Pest Control at our home and we have even given more business to them by our neighbors who ask who we go with and we pass the word…

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Been with explorer for years! Highly recommend! Professional, detailed and punctual. Josh is our technician and he is the BEST! He is my bug super hero! Give this company a try, you won’t be disappointed! Recently Jason came to save the day too! He was friendly and professional!

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used explorer pest control for a long time! We won’t want anyone else taking care of us! They are responsive, keep the bugs out and help when we have a concern. Thank you for the years of dedicated service.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our home insect treatment has been great...Thank you for your services..

Paid $60–80Reasonable priceRodent extermination

Show more rodent extermination reviews (45 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination65$73–$282
Spider extermination65$53–$151
Cockroach extermination45$63–$188
Ant extermination41$58–$171
Hornet & wasp extermination38$71–$196
Flea & mite extermination21$91–$282
Bed bug extermination3$238–$426
General pest inspection2$48–$111

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