Experts Reviews · Company report
Explorer Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Explorer Pest Management, Inc.

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 257 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Pest Management, Inc. is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Pest Management, Inc. is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Pest Management, Inc. is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Pest Management, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Pest Management, Inc. is better than 67% of rodent control.B
67

Reviews for your job

Customers hired Explorer Pest Management, Inc. for 8 kinds of job.

Explorer Pest Management, Inc. for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 65 Google reviews tagged “Spider extermination” · showing 20

DennisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

I have been a long time customer and this company has always provided us excellent service at our home and is always available to take care of special pest problems beyond just spraying your home. I highly recommend this company for all your pest control needs!

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Bull2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Techs are always courteous and thorough. Keep up great communication

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
BLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We have stayed with this business for a very long time, even after we moved we wanted to continue services. Explorer pest is wonderful. Jordan is the best!!! He’s friendly, flexible, personable, extremely knowledgeable and we actually look forward to seeing him when he comes. I recommend explorer pest to everyone. They’re great and we are very happy !

Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Terrific service, highly recommend, very thorough and timely

Paid $60–80Great priceRodent exterminationSpider extermination
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have had these folks for years and their service can not be beat. We are pest free.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Norman18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been using Explorer Pest Control for over 20 years, and they have always been very thorough and efficient and very competitive price-wise. Their technicians are knowledgeable and personable as well

Paid $40–60Great priceRodent exterminationSpider extermination
StaceyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great timely and personal, professional service. Always there when you need them.

Paid $20–40Reasonable priceSpider exterminationCockroach extermination
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have been with Explorer for 15+ years. They are a great company and perform great work with extreme care.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationService not listed
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Love them. I’ve been with them for about 15 years. They go above and beyond. Friendly, kind and professional. Have taken care of my home and yard like it was theirs. I’ve recommended them to many people and now to everyone who reads this. You won’t regret it.

Paid $60–80Great priceRodent exterminationSpider exterminationFlea & mite extermination
Dick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly service people. Does thorough job.

Paid $80–100Reasonable priceSpider extermination
kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt and communication is great! When additional services are needed, scheduling has been easy.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
ThereseLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank you for thorough, efficient and professional service on our property. Joshua provides professional, thorough service for our property. He is punctual, polite and cares about his work.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
FloraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Explorer Pest Management has been a great company to do business with. I've been a customer for over 2 years and they have always been punctual and respectful of property. They have been wonderful at keeping their prices stable, there were no surprise rate increases after the first year like some of the competition like to do.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationAnt extermination
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We love Our services that we receive, they are always here early. They do such professional work inside and outside. We have seen an amazing difference since we have had them come do our Pest Control at our home and we have even given more business to them by our neighbors who ask who we go with and we pass the word…

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Been with explorer for years! Highly recommend! Professional, detailed and punctual. Josh is our technician and he is the BEST! He is my bug super hero! Give this company a try, you won’t be disappointed! Recently Jason came to save the day too! He was friendly and professional!

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used explorer pest control for a long time! We won’t want anyone else taking care of us! They are responsive, keep the bugs out and help when we have a concern. Thank you for the years of dedicated service.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We’re been using explorer pest for 9 years. Always great service and prompt and professional customer service. Jordan has been great. Thank you

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MES10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are very happy with Explorer Pest Control. We had them for about 4 years and they are always responsive, on time, and always listen to our concerns. We had other services in the past and we highly recommend this pest control company (which is local!).

Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
JennieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always responsive, timely, thorough and pleasant too.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more spider extermination reviews (45 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination65$73–$282
Spider extermination65$53–$151
Cockroach extermination45$63–$188
Ant extermination41$58–$171
Hornet & wasp extermination38$71–$196
Flea & mite extermination21$91–$282
Bed bug extermination3$238–$426
General pest inspection2$48–$111

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