Experts Reviews · Company report
Express Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Express Home Services

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 808 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Home Services is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Home Services is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Home Services is better than 93% of electricians.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Home Services is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100

Reviews for your job

Customers hired Express Home Services for 8 kinds of job.

Express Home Services for a/c system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.120
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$429
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 120 Google reviews tagged “A/C system maintenance” · showing 20

MicheleLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Patrick and his helper checked my heating system. I’ve tried other companies and Home Express is the one I recommend.

Paid $1–200Reasonable priceA/C system maintenance
Hartley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I greatly appreciated the quick response and the service performed by Christian . Will highly recommend!

Paid $1–200Reasonable priceA/C system maintenanceElectrical wiring repair
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best ran service company I’ve ever worked with. Their operations run so smoothly and all of their office staff and techs are top notch professionals, especially Corbin, Lu, Patrick & Cristian. I recommend them with no hesitation to my friends.

A/C system maintenanceA/C system repair
Sprad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Needed help with a mini-split for my garage and spoke to about 10 companies/people on what to do and which unit, how big, etc. Express was the only company that I spoke with where I didn’t feel like I was being swindled. The price was fair and probably the most important thing, they answered the phone and did what…

Customer photo from Sprad's reviewCustomer photo from Sprad's review
Paid $2,000+Reasonable priceA/C system maintenanceHeating system installationDuctless heating & A/C services
Esther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My AC unit sounded like a jet ready to takeoff every time It turned on. Corbin came and did a very thorough HVAC inspection and much needed repairs. He also took addressed wiring issues that needed attention. My AC is working very well and no longer waking up the neighbors when it turns on

Paid $1,600–1,800Reasonable priceA/C system maintenanceA/C system repairElectrical wiring repair
Alyson10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time, professional and great customer service. This is why I e been with this company for more than 15 years!!!

Paid $1–200Reasonable priceA/C system maintenance
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very thorough, professional and great communication.

Paid $1–200Reasonable priceA/C system maintenance
KarolinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very happy with Express Home Services! Our AC stopped working in the midst of a heat wave and I was able to request an appointment online. They had me scheduled for the next day but called me an hour later that they had a cancellation. Patrick came out same day, was nice, knowledgeable and so helpful. It was fixed in minutes and the pricing was fair 👌

Paid $200–400Reasonable priceA/C system maintenance
CorinneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have the best experience everytime EHS sends their technicians out. They all know their stuff. They are informative and respectful. Thank you!!

Reasonable priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best in town

Great priceA/C system maintenanceA/C system repairRepair HVAC
LindaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The man came to do a summer service. He spent a lot of time on it. After, he showed me photos that he took to help explain a problem. The service call was $79.

Paid $1–200Not sureA/C system maintenance
Vince5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dwayne and Brian were great, very professional and informative

Paid $1–200Reasonable priceA/C system maintenance
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jordan and Corbin were professional and did a phenomenal job!

Reasonable priceA/C system maintenanceA/C system repair
MichelleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Responded quickly. Technician was knowledgeable and very friendly!! Highly recommend!

Paid $200–400Reasonable priceA/C system maintenance
Ellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sean Parmenter and Jorden Rodriguez serviced my air conditioning unit today and I want to express my gratitude for the very professional job that they did. They even cleaned the filter. I feel more secure knowing that my air conditioner is inspected and ready for a long, hot summer ahead. Thank you, guys.

Paid $1–200Great priceA/C system maintenance
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Josh C. arrived on time, compentently inspected my problem, and gave me sound advice. He will carry this out next week, and I look forward to dealing with him and Express Home Services then.

Reasonable priceA/C system maintenance
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dwayne was very personable and friendly. He explained everything clearly. We request he comes back next time. Thank you.

Paid $1–200Great priceA/C system maintenance
joannaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you so much for fixing my AC ! HVAC specialist Houston Rogers, was amazing and professional ! I would definitely recommend using Express Home Services 😊

Paid $400–600Great priceA/C system maintenance
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I would continue to use Express Home Services. Patrick is the best. He filled my air conditioner with refrigerant, installed a junction box to run a thermostat wire to the conduit and replaced my capacitor. Everything is running great.

Reasonable priceA/C system maintenance
Gil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service with/by Patrick. He quickly determined what was wrong and took care of it. He is very personable and seemed to actually care about customer service. The maintenance "membership" is definitely worth it.

Paid $1–200Reasonable priceA/C system maintenance

Show more a/c system maintenance reviews (100 more) →

Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 51%Overpriced 1%Not sure 11%

Jobs customers hired them for

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