Experts Reviews · Company report
Express Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Express Home Services

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 808 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Home Services is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Home Services is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Home Services is better than 93% of electricians.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Home Services is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100

Reviews for your job

Customers hired Express Home Services for 8 kinds of job.

Express Home Services for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.120
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$429
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 120 Google reviews tagged “A/C system maintenance” · showing 40

MicheleLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Patrick and his helper checked my heating system. I’ve tried other companies and Home Express is the one I recommend.

Paid $1–200Reasonable priceA/C system maintenance
Hartley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I greatly appreciated the quick response and the service performed by Christian . Will highly recommend!

Paid $1–200Reasonable priceA/C system maintenanceElectrical wiring repair
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best ran service company I’ve ever worked with. Their operations run so smoothly and all of their office staff and techs are top notch professionals, especially Corbin, Lu, Patrick & Cristian. I recommend them with no hesitation to my friends.

A/C system maintenanceA/C system repair
Sprad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Needed help with a mini-split for my garage and spoke to about 10 companies/people on what to do and which unit, how big, etc. Express was the only company that I spoke with where I didn’t feel like I was being swindled. The price was fair and probably the most important thing, they answered the phone and did what…

Customer photo from Sprad's reviewCustomer photo from Sprad's review
Paid $2,000+Reasonable priceA/C system maintenanceHeating system installationDuctless heating & A/C services
Esther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My AC unit sounded like a jet ready to takeoff every time It turned on. Corbin came and did a very thorough HVAC inspection and much needed repairs. He also took addressed wiring issues that needed attention. My AC is working very well and no longer waking up the neighbors when it turns on

Paid $1,600–1,800Reasonable priceA/C system maintenanceA/C system repairElectrical wiring repair
Alyson10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time, professional and great customer service. This is why I e been with this company for more than 15 years!!!

Paid $1–200Reasonable priceA/C system maintenance
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very thorough, professional and great communication.

Paid $1–200Reasonable priceA/C system maintenance
KarolinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very happy with Express Home Services! Our AC stopped working in the midst of a heat wave and I was able to request an appointment online. They had me scheduled for the next day but called me an hour later that they had a cancellation. Patrick came out same day, was nice, knowledgeable and so helpful. It was fixed in minutes and the pricing was fair 👌

Paid $200–400Reasonable priceA/C system maintenance
CorinneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have the best experience everytime EHS sends their technicians out. They all know their stuff. They are informative and respectful. Thank you!!

Reasonable priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best in town

Great priceA/C system maintenanceA/C system repairRepair HVAC
LindaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The man came to do a summer service. He spent a lot of time on it. After, he showed me photos that he took to help explain a problem. The service call was $79.

Paid $1–200Not sureA/C system maintenance
Vince5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dwayne and Brian were great, very professional and informative

Paid $1–200Reasonable priceA/C system maintenance
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jordan and Corbin were professional and did a phenomenal job!

Reasonable priceA/C system maintenanceA/C system repair
MichelleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Responded quickly. Technician was knowledgeable and very friendly!! Highly recommend!

Paid $200–400Reasonable priceA/C system maintenance
Ellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sean Parmenter and Jorden Rodriguez serviced my air conditioning unit today and I want to express my gratitude for the very professional job that they did. They even cleaned the filter. I feel more secure knowing that my air conditioner is inspected and ready for a long, hot summer ahead. Thank you, guys.

Paid $1–200Great priceA/C system maintenance
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Josh C. arrived on time, compentently inspected my problem, and gave me sound advice. He will carry this out next week, and I look forward to dealing with him and Express Home Services then.

Reasonable priceA/C system maintenance
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dwayne was very personable and friendly. He explained everything clearly. We request he comes back next time. Thank you.

Paid $1–200Great priceA/C system maintenance
joannaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you so much for fixing my AC ! HVAC specialist Houston Rogers, was amazing and professional ! I would definitely recommend using Express Home Services 😊

Paid $400–600Great priceA/C system maintenance
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I would continue to use Express Home Services. Patrick is the best. He filled my air conditioner with refrigerant, installed a junction box to run a thermostat wire to the conduit and replaced my capacitor. Everything is running great.

Reasonable priceA/C system maintenance
Gil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service with/by Patrick. He quickly determined what was wrong and took care of it. He is very personable and seemed to actually care about customer service. The maintenance "membership" is definitely worth it.

Paid $1–200Reasonable priceA/C system maintenance
Jodi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can't say enough good things about Express Home Services. Starting with Patrick coming addressing all of my concerns with our AC and came up with a game plan to resolve the issues. Then Shawn and Jordan came to install everything. They were very professional and clean. They worked hard and still had big smiles…

Great priceA/C system maintenanceA/C system repair
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great communication throughout the process and Corbin was awesome! Thank you and highly recommend!

A/C system maintenance
keben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have a great experience with this company for my ac tune up. Corbin Bowers shows good knowledge about his job. Would definitely call them again for future services.

Paid $1–100Great priceA/C system maintenance
Serry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good service and communication.

A/C system maintenance
A12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am generally happy with the work. My issue is the service people always find an additional $1,000 worth of work that they claim should be done.

Paid $1,000+Not sureA/C system maintenance
TammeraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I could not be happier with this company and the entire process from start to finish. Dwayne came out first to look at my A.C. and I needed a new system after 20 plus years with the old one. He was so professional and kind and explained everything clearly. They got me my quote right away and got me set up with the…

Paid $1,000+Great priceA/C system maintenanceHeating system repairHeating system installation
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service. Friendly. Professional. It was a maintenance service provided by the subscription I bought 1-2 years ago. No charge

Great priceA/C system maintenance
sailor_kittyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shout out to Patrick ( Field Supervisor), Shawn and Jordan!

Paid $1,000+Reasonable priceA/C system maintenance
ChristinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, on time and reliable. They fixed my problem quickly and the price they charged was very reasonable. Great communication highly recommended.

Reasonable priceA/C system maintenanceA/C system repair
AlannaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have been using Express Home Services and I was very impressed with the service and I will be using them in future. If we had a service that needed extra work, we could always give them a call to come out and check. We appreciate their commitment to making sure it's right the first time. Thank you.

Electrical wiring repair+ Responsiveness+ Quality+ Professionalism
KennethLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Express Home Services is a great company! I had them replace my 20 plus year old ductwork upstairs and zone my house properly which should have been done when the house was built. Patrick the main service tech did a great job explaining and mapping out the new system. Corbin and Gary the technicians that completed…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
nasavan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Joel was very knowledgeable and patient with answering my questions.

Paid $1–100Great priceA/C system maintenance
Sherri14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful service tech. Very polite. He can service us in the future. The maintenance program is well worth the money spent.

Great priceA/C system maintenance
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Terrell was very nice and did a great job!

Great priceA/C system maintenanceHeating system repairA/C system repair
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rapid response , identified the problem and got it fixed right away. Excellent service. The employee was courteous and efficient. Will use this company again in the future.

Paid $500–600Reasonable priceA/C system maintenanceA/C system repair
Jacqueline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The tech was knowledgeable kind respectful

Paid $1–100Reasonable priceA/C system maintenance
MY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Was fabulous. Hard-working, employees, knowledgeable, laser focused on what they were doing. Gave great customer service. Was willing to replace parts instead of making me buy a whole new unit. I would recommend them to everyone.

Paid $1,000+Great priceA/C system maintenance
Dani10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent customer service, prompt and courteous!!t Thank you do always being awesome 👍

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were incredibly responsive and professional. Patrick, our Service Tech knew exactly what to do and didn’t push things that we didn’t need. They did a great job at a fair price. I will absolutely use them again.

Paid $1,000+Great priceA/C system maintenance
Annalisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dwayne R. was very helpful and knowledgeable, and provided great service. Thank you!

A/C system maintenance

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Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 51%Overpriced 1%Not sure 11%

Jobs customers hired them for

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