Experts Reviews · Company report
Express Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Express Home Services

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 808 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Home Services is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Home Services is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Home Services is better than 93% of electricians.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Home Services is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100

Reviews for your job

Customers hired Express Home Services for 8 kinds of job.

Express Home Services for a/c system repair

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Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “A/C system repair” · showing 20

Marygrace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Patrick is patient, particular, and perceptive. He is knowledgeable. He looked at the problem with the HVAC system and proposed a creative solution. Thank you Patrick. You deserve a raise.

Great priceHeating system repairA/C system repair
Dekota3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great guys awesome work! They replaced my whole ac unit process was very smooth and quick

Great priceA/C system repair
Aaron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Corbin was our AC tech and was absolutely phenomenal! He replaced our fan blower motor and replaced 2 capacitors in both of my AC units This company is extremely knowledgeable, professional, and punctual with great communication all The way around this company. I signed up for a membership and couldn’t be any…

Paid $1,200–1,400Reasonable priceA/C system repair
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best ran service company I’ve ever worked with. Their operations run so smoothly and all of their office staff and techs are top notch professionals, especially Corbin, Lu, Patrick & Cristian. I recommend them with no hesitation to my friends.

A/C system maintenanceA/C system repair
Albert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The blower on our AC system failed late in the afternoon and Express Home Services showed up early the next day to evaluate and replace the blower. Express Home Services always provides good service, is reliable and fairly priced, and has a great team.

Paid $2,000+Reasonable priceA/C system repair
Esther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My AC unit sounded like a jet ready to takeoff every time It turned on. Corbin came and did a very thorough HVAC inspection and much needed repairs. He also took addressed wiring issues that needed attention. My AC is working very well and no longer waking up the neighbors when it turns on

Paid $1,600–1,800Reasonable priceA/C system maintenanceA/C system repairElectrical wiring repair
sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome service. Friendly crew. Replaced an entire air conditioning system. In 2 days and put us back together with no hassle. Good advice. Great service.

Paid $1,400–1,600Reasonable priceA/C system repairService not listed
jLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fair, quick and knowledgeable!

Reasonable priceA/C system repair
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best in town

Great priceA/C system maintenanceA/C system repairRepair HVAC
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jordan and Corbin were professional and did a phenomenal job!

Reasonable priceA/C system maintenanceA/C system repair
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot thank Express Home Services and my tech Dwayne enough for coming out quickly (within 2 hours of my call) to fix my A/C. Fast, friendly, efficient, and trustworthy! Very fair pricing too. Do not hesitate to call them or book online.

A/C system repair
Jodi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can't say enough good things about Express Home Services. Starting with Patrick coming addressing all of my concerns with our AC and came up with a game plan to resolve the issues. Then Shawn and Jordan came to install everything. They were very professional and clean. They worked hard and still had big smiles…

Great priceA/C system maintenanceA/C system repair
Kathleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Houston Rogers came to fix our noisy AC. He immediately knew what the problem was. He replaced the defective parts and it works great. Houston was friendly and professional. You have a great employee. He even liked our dog Ella.

Paid $600–700Great priceA/C system repair
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service!!

Paid $1,000+Reasonable priceA/C system repair
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Terrell did a very thorough and professional job installing a240 outlet for an electric oven. Will be using their services in the future.

Great priceA/C system repair
MichaelLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, polite and on time.

Paid $1–100Not sureA/C system repair
ChristinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, on time and reliable. They fixed my problem quickly and the price they charged was very reasonable. Great communication highly recommended.

Reasonable priceA/C system maintenanceA/C system repair
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Terrell was very nice and did a great job!

Great priceA/C system maintenanceHeating system repairA/C system repair
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rapid response , identified the problem and got it fixed right away. Excellent service. The employee was courteous and efficient. Will use this company again in the future.

Paid $500–600Reasonable priceA/C system maintenanceA/C system repair
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Satisfied and happy with new ac installation.

Paid $1,000+Great priceA/C system maintenanceA/C system repairService not listed

Show more a/c system repair reviews (18 more) →

Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 51%Overpriced 1%Not sure 11%

Jobs customers hired them for

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