Experts Reviews · Company report
Express Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Express Home Services

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 808 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Home Services is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Home Services is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Home Services is better than 93% of electricians.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Home Services is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100

Reviews for your job

Customers hired Express Home Services for 8 kinds of job.

Express Home Services for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$228
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Heating system maintenance” · showing 20

RusLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great dispatch center. Techs were great and had some weird angle and height to work. Staff was professional, courteous and friendly.

Paid $1–200Reasonable priceLight fixture installationHeating system maintenanceElectrical fixture installation
CorinneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have the best experience everytime EHS sends their technicians out. They all know their stuff. They are informative and respectful. Thank you!!

Reasonable priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance
KennethLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Express Home Services is a great company! I had them replace my 20 plus year old ductwork upstairs and zone my house properly which should have been done when the house was built. Patrick the main service tech did a great job explaining and mapping out the new system. Corbin and Gary the technicians that completed…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Dani10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent customer service, prompt and courteous!!t Thank you do always being awesome 👍

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Salvador10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great work and cool guy technician Ethan. Job well done and explanation of potential upgrade was presented. Thanks

Paid $1–100Reasonable priceA/C system maintenanceHeating system maintenance
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Installed new toilet and bidet seat. Joey was outstanding! Also replaced all of the HVAC duct work and one furnace. Ethan gave a very reasonable price. Corbin and Gary did the work. They were superb in every regard. Could not have been any better. This company is outstanding!

Paid $1,000+Reasonable priceA/C system maintenanceHeating system repairA/C system repair
MiriamLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Express Home Services is an outstanding supplier of HVAC, plumbing and electrical services. After receiving an invitation to have them inspect my HVAC system I called and they responded in an exceptional way. From the initial call, scheduling, arrival and the inspection everything was timely, informative and…

Heating system maintenance
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Shawn arrived on time and did an excellent job. He was friendly and knowledgeable. Mentioned a couple of possibilities.

Great priceHeating system maintenance
BarbaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mike did a thorough inspection of my heating system and took the time to explain in detail the functions of all the components involved. I am now aware of what I'm working with and what to expect in the future. I'm very pleased with his service.

Heating system maintenance
mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Tony the electrical person was great. Fixed my problem and was very nice.

Paid $1–100Reasonable priceHeating system maintenance
PaulLocal Guide · 277 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I used Express Home Services for the first time for a fireplace tune. Mike was a top professional. I highly recommend Express Home Services.

Paid $1–100Reasonable priceHeating system maintenance
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike was wonderful. He explains everything and is very professional. I highly recommend him.

Paid $100–200Reasonable priceHeating system maintenance
JenniferLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike was friendly, efficient, and politely left materials for future service opportunities. Express has provided great service since our previous company closed and left us without continued warranty options.

Heating system maintenance
CindyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was professional and personable. It was a pleasure working with him.

Paid $1–100Great priceHeating system maintenance
DawnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose was a great technician when he came to tune up our furnaces. He was polite and professional and explained everything really well. He suggested something that may need to be repaired soon on one of the furnaces and gave an estimate, but there was no pressure and guilt. I will definitely call Express Home Services to make the repair.

Paid $1–100Great priceHeating system maintenance
RobertLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service, very professional.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Sherwin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mason Jones was professional and informative, and he seemed trustworthy. My wife and I have no criticisms.

Heating system maintenance+ Responsiveness+ Professionalism
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Inspected 2 furnaces and replaced igniter on one of them. Provided lots of photos of the inspection work. Happy with their work.

Heating system maintenance+ Quality+ Professionalism
MryoshiLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mason was an Awesome Tech. Very professional, polite and knowledgeable of the problem that existed.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

During the summer of July 2021 my old AC went out and couldn’t be fixed. Express Services did offer to provide a complete AC system which was quickly installed and upon our return from out of town- cold air was working. The warranty was for 10 years on most parts and I appreciated their service. They came and picked…

Ductless heating & A/C servicesHeating system maintenance+ Quality+ Professionalism

Show more heating system maintenance reviews (4 more) →

Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 51%Overpriced 1%Not sure 11%

Jobs customers hired them for

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