Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Express Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Express Home Services

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 808 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Home Services is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Home Services is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Home Services is better than 93% of electricians.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Home Services is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100

Reviews for your job

Customers hired Express Home Services for 8 kinds of job.

Express Home Services for light fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#95 / 133
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Light fixture installation”

RusLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great dispatch center. Techs were great and had some weird angle and height to work. Staff was professional, courteous and friendly.

Paid $1–200Reasonable priceLight fixture installationHeating system maintenanceElectrical fixture installation
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tony did a full electrical check in our home and spent time answering our many questions, giving us recent history of electrical standards and helping us plan for future additions. We feel like we had a courteous quick crash course on outlets and our fuse box. I feel so much better about our home's safety and…

Electrical wiring installationLight fixture installationService not listed
LaurieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony helped me with my issue and ask if there are any other shoes and gave me several quotes. We would absolutely have him back.

Paid $1–100Electrical wiring installationLight fixture installationElectrical wiring repair
Sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

2LED garage lights were installed. by Tony. He was professional in doing his work and explanations about this job.

Light fixture installation
kk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joey was the plumber. Talk about courteous, politeness and skilled , Joey had it all and more. I got a job done right the first time. How many business can I say that about, Zero! Thank you Express Services for having someone like Joey.He really cares about the customer . Jeremy was the electrician. Joey and Jeremy…

Electrical wiring installationFaucet installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I made an appointment with the company to come out on a monday so I took a day off from work without pay. They told me someone would be out at 1130 didn't end up coming until 3:45 wasted a day off, money, and time. On top of that couldn't do the work until the next day. Jeremy showed up early the next day and did an…

Electrical fixture installationLight fixture installation+ Value
Jen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Danny was awesome, super quick, professional, respectful of my home, and informative. Very kind and trustworthy. I love my experience with this company thus far. I recommend.

Electrical wiring installationLight fixture installationOutdoor lighting installation+ Professionalism
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceElectrical wiring installationLight fixture installation
jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Light fixture installation+ Responsiveness+ Punctuality+ Quality

Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 51%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance119$39–$429
A/C system repair38$228–$1.2k
Electrical wiring repair38$114–$569
Electrical wiring installation36$383–$1.7k
Heating system repair33—
Electrical fixture installation24$271–$992
Heating system maintenance24$27–$228
Repair HVAC15—

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