Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Express Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Express Home Services

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 808 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Home Services is better than 90% of electricians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Home Services is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Home Services is better than 93% of electricians.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Home Services is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Home Services is better than 100% of electricians.A
100

Reviews for your job

Customers hired Express Home Services for 8 kinds of job.

Express Home Services for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Repair HVAC”

Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best in town

Great priceA/C system maintenanceA/C system repairRepair HVAC
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service and very reasonable prices. Beats all the other Vegas HVAC companies. One stop shop for all home technician services.

Paid $1,000+Reasonable priceRepair HVAC
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Installed new toilet and bidet seat. Joey was outstanding! Also replaced all of the HVAC duct work and one furnace. Ethan gave a very reasonable price. Corbin and Gary did the work. They were superb in every regard. Could not have been any better. This company is outstanding!

Paid $1,000+Reasonable priceA/C system maintenanceHeating system repairA/C system repair
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony Joseph and huston did an amazing job and we’re very communicative EVEN while I wasn’t home, they checked in with me before completing a task to get my approval it was amazing

Paid $1,000+Reasonable priceA/C system maintenanceRepair HVACDuctless heating & A/C services
Nadine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Express installed a new HVAC system for us. Patrick provided a thorough quote and answered all of our questions. Housten and all the crew were very professional and took pride in their quality work. Much appreciated!

Paid $1,000+Reasonable priceElectrical wiring installationRepair HVAC
Beatrice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I got two great services from Express Home Services recently. 1. My front Heat-Pump/Air-Conditioner unit was out on Sunday afternoon. I called and requested Patrick McAuliffe to fixed it on Monday morning. It’s not urgent because my back unit was working well. I was very surprised when he came in and directly…

Customer photo from Beatrice's review
Great priceRepair HVAC
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pat and his team came by in a hurry, replaced my outside unit and air handler in one day, they laid out drop clothes throughout the house to contain any mess, they vacuumed on the way out, they left no trace they were working inside the house. All this in one day. Thanks to Pat and his team, I am beyond grateful and…

Great priceA/C system repairElectrical wiring installationRepair HVAC
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently, I had an issue with our furnace at home in the winter and too late at night to respond. The next day Patrick with Express Home Services was at the house in the time window they quotes, looked at the issues, showed me photos of the issues and correct the problem quickly and at a fair price. Very much recommend using again.

Repair HVAC+ Responsiveness+ Value
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our AC was giving us trouble and the tech, Johnny, came by out (on time!) to do the repair. He worked meticulously to get it working again. This included making several trips back to our house and many phone calls to collaborate with other techs and his boss, Jeremy, to make sure it was done right. It ended up being…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Jerome3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy is extremely professional and I would refer him to anyone having HVAC needs..

Repair HVAC+ Quality+ Professionalism+ Value
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company that will stand by the work and service they preform. As a real estate professional I recommend Express Home Services!

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Professionalism
Jonna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were very pleased and impressed with this AC company. Our rental property needed a technician out there quickly because their AC unit wasn’t working correctly and in Las Vegas at 110 degrees we need AC!! Their technician had great communication with the tenants, and also communicated the work that needed to be…

CleaningRepair HVAC+ Responsiveness+ Punctuality+ Quality
Trish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Heating system installationRepair HVAC
Peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceA/C system maintenanceHeating system repairA/C system repair
CLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism

Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 51%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance119$39–$429
A/C system repair38$228–$1.2k
Electrical wiring repair38$114–$569
Electrical wiring installation36$383–$1.7k
Heating system repair33—
Electrical fixture installation24$271–$992
Heating system maintenance24$27–$228
Repair HVAC15—

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