Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Express Oil Change & Tire Engineers

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,977 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 85% of tire repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 91% of tire repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 45

All 17 Google reviews tagged “Air & cabin filter replacement”

Derk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I always come here for oil changes. Honest and hard working people here! Charles always does a great job taking care of my cars!!

Auto windshield repairAir & cabin filter replacementOil change
SUZANNELocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service from Nolan.

Air & cabin filter replacementOil changeTire rotations
UnikkaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was very helpful and knowledgeable. They are always quick with getting my oil changed. thank you again!

Air & cabin filter replacementOil change
Nadine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent customer service from Vinny! Fast, and caring about customer’s safety! Thank you guys!

Air & cabin filter replacementAuto maintenanceOil change
Mercedes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny made it very fast and easy for me.

Air & cabin filter replacementOil change
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny was awesome! Customer service was great. In and out in no time. Will definitely be back.

Air & cabin filter replacementOil changeVehicle safety inspection
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jaqunn was very helpful and nice and serviced my car well .. I’m happy with their services!!

Air & cabin filter replacementOil change
Ryan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service, quick and quality work. The manager Nick did a fantastic job explaining when and why my brakes will need service in the future - all while he was effectively training a new hire. Always a great experience here.

Air & cabin filter replacementOil change
jeffLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thx Ronnie jo,Charlie the whole crew thank u,awesome work,

Air & cabin filter replacementOil changeTires+ Punctuality+ Quality+ Professionalism
MaryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They’re extremely fast usually out within 10-15mins, prices are very reasonable. The guys at the shop are very friendly and the customer service is always on point. I literally recommend them to everyone.

Air & cabin filter replacementAir conditioningOil change+ Punctuality+ Quality+ Professionalism
Kory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

I brought my vehicle down to have my ac looked at because it started to blow warm. Last time I brought my vehicle in they serviced my ac and 3 days later in the middle of the summer it was blowing hot. At that time I was told I needed to replace my compressor, I thought that was strange since they just serviced my…

A/C installation & repairAir & cabin filter replacementAir conditioning− Quality− Professionalism
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My first time here and very impressed. Noah was knowledgeable and helpful. The manager also introduced himself and was helpful. I liked being able to sit in my car while waiting and Covid protocols were followed by myself and the staff. I was shown the dirty filters and allowed to make my own choice in replacing.…

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Professionalism
Dena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a very great service with the people over here! They are always very professional and very quick with oil changes. I appreciate them providing information on what they see and what i can work towards fixing rather than pressuring you to get things done with them right now. Thank you for the fast and friendly service!

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Susahn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil changeVehicle safety inspection
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil change
Sherae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery
Brian5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 1%Not sure 1%

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