Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Express Oil Change & Tire Engineers

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,977 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 85% of tire repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 91% of tire repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.101
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 101 Google reviews tagged “Auto maintenance” · showing 20

Deron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I seldom leave public reviews and when I do, it's usually because something didn't go well. I can't say that about Express Oil Change. I am shocked in the most positive way with the level of service I received. There were 3 guys I interacted with in the shop today and every single one of them were exceptional. When…

Great priceTire rotationsWheel alignmentVehicle safety inspection
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

These guys are quick and efficient and always super friendly. Tazz was awesome.

Reasonable priceAuto maintenance
GailLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Came in, and got an oil change today, 10/11/26, on a Sunday. Tazz, and Khalid were extremely quick and very thorough! Great work! Thank you for being open on Sunday, my work keeps me very busy during week and sometimes its the only option. 🙂 Kia Niro 2017 (323136 miles and still going strong!)

Reasonable priceAuto maintenance
AubreyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I usually go to the dealership, but needed an oil change fast, so I picked this place, booked an appointment online. As I've never been, I wasnt aware of the protocol, so I parked, went inside, of all 6iah guys working, not a single one asked if I needed help. So, googled how to navigate this establishment. Drive…

Not sureAuto maintenance
Mar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I brought my car in for a tire service. The team was wonderful! Everyone was very pleasant, friendly, and accommodating from start to finish. The service was quick and smooth. I was then having battery issues which they helped resolve quickly. I will definitely come back here again. Highly recommended!

Reasonable priceVehicle InspectionAuto maintenance
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you to Khalid for making my visit easy and seamless. Great customer service!

Great priceAuto maintenance
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AAA Cristian and Max were top notch service techs.

Great priceVehicle safety inspectionAuto maintenance
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Anthony was amazing.

Great priceAuto maintenance
Jess11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Willie, Khalid, and Einar were amazing! So knowledgeable and professional yet fun to work with!

Reasonable priceAuto maintenance
Jeffry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love this place! Luis was super kind and very knowledgeable. Never been to a stay in your car oil change before. Loved the experience.

Great priceAuto maintenance
Natalee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony is such a sweetheart a great worker and very helpful everytime i come in and is very quick w his services!!!

Great priceAuto maintenanceService not listed
Ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony and crew are always on point

Reasonable priceAuto maintenance
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Express oil change has great service and solid staff. Anthony took care of me and took no longer than 25 minutes for a full service. I always come back

Reasonable priceVehicle InspectionAuto maintenance
Olga7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony provided excellent customer service! He was professional, personable and thorough. Thank you!

Reasonable priceVehicle safety inspectionAuto maintenance
JuliaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I went today for an oil change. Both Khalid and Conor were super friendly and helpful. Great work and customer service!

Reasonable priceAuto maintenance
Ang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very good service very fast very helpful very satisfied Anthony , rinse , and Roman were awesome

Reasonable priceAuto maintenance
Payden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are so nice and helpful!

Great priceVehicle InspectionAuto maintenance
Amari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got an oil change from Khalid and Anthony here and they did not disappoint me I recommend coming here thank you

Great priceAuto maintenance
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I was happy with the service i received. Khalid and Anthony inspected my car and helped me complete an oil change in a timely manner. I appreciated how they treated both me and my vehicle with care. Its refreshing to find a place that's reliable and provides excellent customer service for a great price. I wouldn't…

Great priceVehicle InspectionAuto maintenance
_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Express oil change has earned my business for life! The environment and staff was very welcoming. Went in for an oil change and the technician doing the oil change noticed I needed suspension work done so he recommended a vehicle safety inspection on the other side with the two master technicians (was also only…

Great priceSteering & suspension replacementVehicle InspectionWheel alignment

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 1%Not sure 1%

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