Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Express Oil Change & Tire Engineers

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,977 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 85% of tire repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 91% of tire repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 47

All 17 Google reviews tagged “General repairs & maintenance”

Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service by Nolan. Great customer service. Will recommend

General repairs & maintenanceOil change
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you for your service boys, best PEOPLE in the mechanics business. Ryan and Shaun are the BEST men in the business.

Auto maintenanceGeneral repairs & maintenanceTires
zeynep4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny was very helpful

General repairs & maintenance
ChadLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Fast. Unique. Efficient. It fits my needs and that’s why I continue to come back!!

General repairs & maintenanceOil change
RileyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great time every time I go. Xavier was great with recommendations and service

General repairs & maintenanceOil change
Brianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend this place. Xavier the manager delivered excellent customer service and he was able to answer any questions I had. The service was quick and easy. Definitely will be be going back.

General repairs & maintenance
Dvonte5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time here, brought my Audi in for an oil change it needed hella bad. Was serviced by Jaydon he was very knowledgeable and refered me to products I could use to help my car out. He told me everything he was doing along the way helped me wipe some check engine light codes off and all was very quick. I was in and…

Auto maintenanceGeneral repairs & maintenanceOil change
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in for an oil change today. Well done! Hats off to Jody, who took good care of me. He even helped me figure out how to set my clock and other settings. Five stars!!!

General repairs & maintenanceOil change
erick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time customer! Came in on a Friday about 9/10 in the morning. Express was the service I got! Satisfied with my experience and will definitely be returning and referring! Thank you Jody for the experience

General repairs & maintenance
AmandaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

HANDS DOWN this shop has the best customer service I have ever experienced! BIG Shoutout to Gavin for being so kind and helpful!! They truly care about you and your vehicle while also being quick and efficient. They are very communicative on what’s going on with your vehicle and will make sure you understand what…

General repairs & maintenanceOil changeTires
Angie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Greatly appreciated

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Fernando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service very knowledgeable and friendly!

General repairs & maintenance+ Quality+ Professionalism+ Value
Giselle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff is welcoming, helpful and efficient!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Kory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

I brought my vehicle down to have my ac looked at because it started to blow warm. Last time I brought my vehicle in they serviced my ac and 3 days later in the middle of the summer it was blowing hot. At that time I was told I needed to replace my compressor, I thought that was strange since they just serviced my…

A/C installation & repairAir & cabin filter replacementAir conditioning− Quality− Professionalism
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My first time here and very impressed. Noah was knowledgeable and helpful. The manager also introduced himself and was helpful. I liked being able to sit in my car while waiting and Covid protocols were followed by myself and the staff. I was shown the dirty filters and allowed to make my own choice in replacing.…

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Professionalism
Sunnyside6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I service my truck here, I even moved from Tempe to chandler and still come back here to get my oil changed. I like it.

General repairs & maintenance+ Value
Sherae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 1%Not sure 1%

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