Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Express Oil Change & Tire Engineers

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,977 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 85% of tire repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 91% of tire repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.168
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 62

All 168 Google reviews tagged “Oil change” · showing 40

MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was promptly greeted by Hunter -he directed me to the proper stall for my oil change. After the oil change Hunter went through all the testing of my light signals and horn. I was in and out ! Always friendly and very professionalservice at the Warner Express Oil Change !! My go to place for my oil changes!

Oil change
Derk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I always come here for oil changes. Honest and hard working people here! Charles always does a great job taking care of my cars!!

Auto windshield repairAir & cabin filter replacementOil change
MalikLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everyone who about to be their first time client, go to Gavin !! I hope I didn’t misspell his name but he was awesome and respectful! The dude really know his stuff! And he cleaned my windshield

Oil change
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Express Oil Change is great! I always choose them for my oil changes. I’ve worked with both Cole & Natalie. They were such great people to work with. They both went above and beyond with providing the services to take care of my car, and they were so nice and personable! I’ll definitely keep going back for future services!

Oil change
MartinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Charles was very professional and proficient!! It was was my first time at express oil and they were very detailed & handled my car with care for an oil change. I would definitely recommend express oil. And will have them servicing my car from here on out. Updated review: I came back in today to get an oil change…

Vehicle InspectionOil change
GerryLocal Guide · 199 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, quick turn around. Colton is a consummate professional and Grade A in customer service! Highly Recommended!! Thanks!

Customer photo from Gerry's review
Oil change
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service was quick and they were helpful in getting everything I needed. Jona was super friendly!

Oil change
Nancy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I went in to have my oil changed and was pleasantly surprised to find the whole experience easy and positive. I was greeted by Vinny who went on to take care of the whole process. He was efficient and very kind! He offered me water and cool refreshment while he was changing the oil. It was about 118 degrees that day…

Oil change
Jose7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tyler is very good in what he does he went through everyThing with me great service highly recommend

Oil change
Candy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tyler has great hair!!! No, really a very helpful, knowledgeable technician! Enjoyed the car oil change!!! 🤠

Oil change
MeganLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always a great experience! Tyler was very professional and did a great job, will come again!

Oil change
Aylin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler was nice and helpful when I came to get my oil changed!

Oil change
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always prompt and professional!

Oil change
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler was extremely efficient and helpful. He also had a positive attitude throughout the oil change.

Oil change
Kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ryan was great and super fast! Great service! Recommended!

Oil change+ Punctuality+ Quality+ Professionalism
CatherineLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great always efficient and quick. Very knowledgeable and friendly!

Oil change
Alexis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service is great and they were very through when checking my car for any issues it may have had!

Oil change
Milan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The experience was very kind, very comprehensive and clear, with complimentary cold water to help with the heat. I came for an oil change and ended up learning about various other issues that would've gone unnoticed!

Oil change
NaxhLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I came for an oil change for the first time here today and my experience was great!! Jed was very attentive, polite and he explained everything he was doing, he checked and topped fluids, check tire pressure, filters, lights, etc.. and I didn't need an appointment, with my busy schedule that works perfectly!…

Oil change
Nesta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys here are always efficient!!

Oil change
SUZANNELocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service from Nolan.

Air & cabin filter replacementOil changeTire rotations
JJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and very informative. Finished my oil change before I even noticed. Thanks Ryan!

Auto maintenanceOil change
Di2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was very helpful and friendly

Oil change
UnikkaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was very helpful and knowledgeable. They are always quick with getting my oil changed. thank you again!

Air & cabin filter replacementOil change
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks Nolan for your great customer service today

Auto maintenanceOil change
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service by Nolan. Great customer service. Will recommend

General repairs & maintenanceOil change
DanielLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using them for over 2 years for oil and tires and they do a great job every time.

Auto maintenanceOil changeTire rotations
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've gone to Express Oil Change & Tire Engineers-Tempe for a couple of years now. I went for an oil change and Ryan was my tech who greeted me and go me in and out quickly. Ryan took extra steps to help in my service for the day from oil change, air filter recommendation, window wipers installation, and several hood…

BrakesWiper blade installationOil change
Curt13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny was very professional & straight forward. Got me in n out in 10 minutes. Good customer service & excellent oil change!

Oil change
LeticiaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been coming here for a few years now. Their oil changes are so convenient and their customer service is top tier. I haven’t received less than great service every time I’ve needed service. Today was ladies day and I received $5.00 off and received a yellow rose and cold water. Thank you Vinny!

Oil change
kamden8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient and friendly

Auto maintenanceOil change
Nadine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent customer service from Vinny! Fast, and caring about customer’s safety! Thank you guys!

Air & cabin filter replacementAuto maintenanceOil change
Mercedes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny made it very fast and easy for me.

Air & cabin filter replacementOil change
Jake6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny was great. Professional, knowledgeable, helpful. I would recommend them for sure.

Oil change
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny was awesome! Customer service was great. In and out in no time. Will definitely be back.

Air & cabin filter replacementOil changeVehicle safety inspection
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I come here for almost all my maintenance needs on my car today I was helped with an oil change and tire rotation. They Always provide great service and have knowledgeable employees. Tyler and Hollis were knowledgeable, friendly, and professional. They even gave me an ice cold water because of this heat. Thanks guys. I’ll will be back! 5/5 stars.

Oil changeTire rotations
carlosLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was able to get an oil change in less than 30 Minutes. Workers were kind, great at what they do and very knowledgeable. Awesome place to get work done.

Oil change
ChadLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Fast. Unique. Efficient. It fits my needs and that’s why I continue to come back!!

General repairs & maintenanceOil change
Noel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Staff is exceptional..never try to over sell you on any nonsense..just excellent work and quick. So grateful for Vinny

Oil changeTires
shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are so friendly and offered us popsicles and water!! Super efficient with their time as well!!

Oil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 1%Not sure 1%

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