Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Express Oil Change & Tire Engineers

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,977 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 85% of tire repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 91% of tire repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.47
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 82

All 17 Google reviews tagged “Tires”

LaMonica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I wouldn’t recommend this shop to anybody. The level of unprofessionalism and lack of urgency is ridiculous. I came to this tire shop for a simple fix of a flat tire, and it’s turned into the worst 24 hour nightmare I’ve ever encountered. The fact that I had to leave my car overnight because they didn’t have the…

Tires
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you for your service boys, best PEOPLE in the mechanics business. Ryan and Shaun are the BEST men in the business.

Auto maintenanceGeneral repairs & maintenanceTires
DanielLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using them for over 2 years for oil and tires and they do a great job every time.

Auto maintenanceOil changeTire rotations
Noel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Staff is exceptional..never try to over sell you on any nonsense..just excellent work and quick. So grateful for Vinny

Oil changeTires
Kimani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Express oil change is a great shop for all of your car problems. The one guy Hollis has exceptional customer service and got my car in and out a few weeks back. Hopefully I wont have to return any time soon, but if I do I know my car is in good hands.

Oil changeTiresWheel alignment
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I recently had my fleet van in for service in Tempe off of Warner. While on the premises my vehicle was broken into using my very own key that was given to the shop for service, additional pad locks were also opened off the doors of the van with the keys. All my tools were stolen from my van, approximately 3K…

A/C installation & repairAuto A/C replacementAuto brake repair
Alba11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Natalie is probably the best mechanic I’ve had work on my vehicle- she was very clear and thorough- checked my tire pressure and ensured I left without any signals showing on my dash! She’s simply amazing and I hope I get her next time I come back here!!!!! Please be proud to have her working for you guys! You are lucky to have her

Auto maintenanceOil changeTires
Gabe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a great overall experience. Very fast and very friendly. Nick helped me out today!

ElectricalOil changeTires
MattLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I want to thank Cesar and Shaun for doing an amazing job with my tires they were professional and very courteous they went above and beyond on service and really helped me in a tough situation I'll be coming back.

Tires
Jim17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous treatment and timely repairs. Xavier was great to work with.

Auto maintenanceTiresWheel alignment
AmandaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

HANDS DOWN this shop has the best customer service I have ever experienced! BIG Shoutout to Gavin for being so kind and helpful!! They truly care about you and your vehicle while also being quick and efficient. They are very communicative on what’s going on with your vehicle and will make sure you understand what…

General repairs & maintenanceOil changeTires
SabrinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I got a flat tire at 430 on a weekday and when I arrived at five till close, after calling ahead, the guys had me out in 15 minutes! They were awesome! Helpful, friendly, respectful of time and price. I would have given another star, but my rims aren't lined up. Details. I would totally go back.

Tires
jeffLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thx Ronnie jo,Charlie the whole crew thank u,awesome work,

Air & cabin filter replacementOil changeTires+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jaden was professional and very customer friendly. First time here and I’ll be back! Thank you!!

Oil changeTires+ Punctuality+ Quality+ Professionalism
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just picked up my car and the service I received was awesome! Everyone there is friendly and obviously cares about their job. Definitely my shop of choice in this part of town 😁

Oil changeTires+ Punctuality+ Quality+ Professionalism
Juniper5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Professionalism
arturo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 1%Not sure 1%

Jobs customers hired them for

Compare with