Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Express Oil Change & Tire Engineers

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,977 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 85% of tire repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 91% of tire repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for vehicle safety inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle safety inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Vehicle safety inspection” · showing 20

Deron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I seldom leave public reviews and when I do, it's usually because something didn't go well. I can't say that about Express Oil Change. I am shocked in the most positive way with the level of service I received. There were 3 guys I interacted with in the shop today and every single one of them were exceptional. When…

Great priceTire rotationsWheel alignmentVehicle safety inspection
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AAA Cristian and Max were top notch service techs.

Great priceVehicle safety inspectionAuto maintenance
Olga7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony provided excellent customer service! He was professional, personable and thorough. Thank you!

Reasonable priceVehicle safety inspectionAuto maintenance
_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Express oil change has earned my business for life! The environment and staff was very welcoming. Went in for an oil change and the technician doing the oil change noticed I needed suspension work done so he recommended a vehicle safety inspection on the other side with the two master technicians (was also only…

Great priceSteering & suspension replacementVehicle InspectionWheel alignment
B3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick and efficient oil change experience. Connor was informative and kept me in the loop with everything under the hood, and Khalid did excellent work in the pit. Both were friendly and made me feel comfortable the whole time. Highly recommend!

Reasonable priceVehicle safety inspectionAuto maintenance
Cerena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an excellent experience getting my oil change today. Anthony (Hood) and Khalid (Pit) went above and beyond to make sure everything was taken care of. They were both incredibly knowledgeable, professional, and took the time to answer all of my questions without making me feel rushed. Their positive attitudes…

Reasonable priceVehicle InspectionVehicle safety inspectionService not listed
Randi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Express Oil Change is the best!! I hate dealing with car stuff and actually enjoy coming here. Anthony and Khalid helped me out and they were great. They took the time to explain things about my car and the process and were funny along the way. I only get my oil changed here!

Reasonable priceVehicle InspectionVehicle safety inspectionAuto maintenance
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best experience I’ve had with a quick oil change spot by far will be returning every time I need a oil change and tires

Reasonable priceCarburetor cleaningTire rotationsVehicle Inspection
kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service was great. Quick. Professional. Very informative. Jona was awesome! My jaguars are only serviced here .

Reasonable priceVehicle safety inspectionAuto maintenance
michaela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My experience has been exceptional over and over again! If I could, I would give 10 stars! The customer service is unique, they are thorough, reputable, honest, caring and exceptional. They deliver and are fully transparent. Just last Tuesday Feb. 3rd, 2026 I went to get my oil change and they do a woman's day…

Customer photo from michaela's review
Reasonable priceVehicle InspectionVehicle safety inspectionAuto maintenance
kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always fast and friendly service. Aaron was my service provider for this most current visit and he was awesome

Reasonable priceVehicle safety inspection
Jerome2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Called in today to ask about getting a change and Colten was awesome to speak with. Gave me a transparent price and answered my questions promptly and professionally. The service was absolutely phenomenal. Kevin and Mike were extremely helpful and kept smiles on their faces the entire service. I was asked about…

Reasonable priceVehicle safety inspectionService not listed
KevinLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is incredible! Their service is excellent and they give thorough inspections and their prices are very low- lower than the other 'lube' places by 30-35%. They changed my oil and rear window wiper blade and my engine air filter for the same price we get charged for an oil change at the other big name…

Great priceVehicle safety inspectionAuto maintenanceService not listed
CraigLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent place for quick and thorough service and a super friendly staff! I didn't know this but they also have great deals on Tires! Bought some Pirelli's for my AMG and they rise great...

Customer photo from Craig's review
Great priceTire rotationsVehicle InspectionWheel alignment
Hoang3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been here multiple times for my vehicle inspection and also oil change and this place does a great job. Especially Aaron and Gus, you guys are amazing.

Customer photo from Hoang's review
Great priceVehicle InspectionVehicle safety inspectionAuto maintenance
FranciscoLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, they took good care of me i mean, definitely coming back again!!!!

Reasonable priceVehicle InspectionVehicle safety inspectionAuto maintenance
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you for your service boys, best PEOPLE in the mechanics business. Ryan and Shaun are the BEST men in the business.

Auto maintenanceGeneral repairs & maintenanceTires
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vinny was awesome! Customer service was great. In and out in no time. Will definitely be back.

Air & cabin filter replacementOil changeVehicle safety inspection
Angel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took my Pontiac G6 in and I have to say of all the Shops I've been to this is the best place in the valley to have your car serviced, I love how personal these guys are and they ALWAYS guarantee their work. Always upfront and honest, I went in for my catalytic converter and the rest is history, I wouldn't trust…

Auto A/C rechargeBrakesElectrical repair
Ashlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob did amazing!!

Vehicle safety inspection

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 1%Not sure 1%

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