How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREExpress Oil Change & Tire Engineers
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 441 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.
Express Oil Change & Tire Engineers for oil change
Clear ✕All 79 Google reviews tagged “Oil change” · showing 20
I have been coming here as long as i’ve lived in Charlotte. The manager, Jason, is excellent. He makes sure everything is to standard and then goes above that to make sure we are pleased with the work done. I will not be taking my wife’s car or my truck to any other store as long as Jason is here!
Romaceez was very helpful and kind and I was out in no time! Definitely would recommend coming here!
Rome & Kyle did a great job , quick efficient & no hassle, used a 20$ coupon.
Got a oil change done there was in and out really quick. Kyle show you parts of my car that was starting to wear down that didn’t need to be taken care of right away, but that I needed to keep an eye on in future
Nate was so amazing. He literally got me in and got me out. Complimentary washed my windows and added air to my tires. He also had a great sense of humors as I wasn’t having the best morning. Loved my experience!!! Yup thats Nate. Adding to this post because it won’t allow me to post another review. Rome, Kyle, &…
Great customer service! I would definitely recommend this place to all who are near, they get you in and out!
Great Service from Kozart and Jayden, informative with regard to additional maintenance suggestions and pricing. Also, super professional, which speaks volumes on (Jason the Managers) training and mentoring of your staff. Thank you will be back.
The gentleman Jayden was amazing, he got my car in and out in a snap. Great customer service.
Kozar, Kyle, and Jaden did a great job at explaining things to me so I can understand what I needed for my car. They were efficient and it was a quick and painless trip! I recommend!
Did oil and filter change, then decided to add tire rotation service. Kyle was amazing. Definitely will keep doing my car service here.
Shoutout to Rome and Kyle for taking care of my car. Provided all recommendations and explained each process to me. Will be back on their scheduled work day.
Kyle was very professional, nice, and quick. I even liked the fact that he showed me my oil stick after the oil change. I went to Pep Boys, and from the rude receptionist, to the 2 1/2 hr. wait from a scheduled apt, and the overselling of unnecessary car products. I will Deff. be returning to Express Oil Change!
Kyle did my oil change he was Great!
Kyle & Jason did a marvelous job for me. Would definitely revisit this shop.
Kyle and Christian provided excellent service. Kyle explained everything prior to beginning each step and both were very friendly.
Even if you have to wait a little, the service is efficient and friendly and they clearly take safety seriously. They will recommend services without pressure and overselling. Kyle and Rome were great at what they do and I will definitely be back!
This was my second time visiting this location, this time with a different vehicle, and I had the same great experience! Kyle was fantastic—kind, professional, and very helpful. He recommended a few maintenance services that would benefit my vehicle, but there was absolutely no pressure, which I really appreciated.…
Kyle and Rome were very professional and friendly, and I was able to get my oil changed in under 20 min and back to work on my lunch break! I will definitely return for future service needs! Thank you!
First time going to the Harrisburg location and the 3 guys who helped me kyle,Rome & Christimus were very helpful. Definitely recommend this location!
I had a fantastic experience at this location yesterday! The staff were super friendly, knowledgeable and relatable. They were quick to take a look at my car and start on my repairs right away. I will definitely be back for my next oil change and whatever car repair needed in the future! Thank you for being awesome. 😊
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 79 | — |
| Tires | 33 | — |
| Air & cabin filter replacement | 9 | — |
| Brakes | 5 | — |
| Transmission | 2 | — |
| Steering & suspension repair | 2 | — |
| Auto engine diagnostic | 2 | — |
| Vehicle safety inspection | 2 | — |
