Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts

Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Express Oil Change & Tire Engineers

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 2,949 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 341
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 76 Google reviews tagged “Air & cabin filter replacement” · showing 20

Bertrand4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I have received an excellent service from the team. Especially, Jesus who took care of everything and provided great advice and recommendations on specific issues and needs appropriate to my vehicle type.

Reasonable priceAir & cabin filter replacementVehicle safety inspectionOil change
Felicita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bendiciones muy atentos y muy buen Servicio

Reasonable priceAir & cabin filter replacement
Manny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis went thru the process of showing me the needed filters and got them replaced. Great experience.

Reasonable priceAir & cabin filter replacementOil change
Shannan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always come here for an oil change and they are ALWAYS awesome and quick! Mr Dana and Mr Miguel were super helpful!

Reasonable priceOil change
Destiny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus did my oil change, tire rotation, and changed my filter. He was very helpful!

Reasonable priceAir & cabin filter replacement
MargaritaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Staff very friendly and.servive always good. Jesus explained all the recommended additional maintenance stuff needed. They always take good care of my cars 🙂

Air & cabin filter replacementTire rotationsVehicle Inspection
Xavier6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hector and miguel were amazing and super helpful, also they made sure i got what i wanted and what i needed and it was all done extremely fast. I always come here for anything related to my car thats needs work done. Definitely recommend

Air & cabin filter replacementWiper blade installationOil change
Branden5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Express Oil Change is great! Always go here for my oil changes whether it is for my work van or personal. Margarita, Miguel, and Hector always do a great service. Highly Recommend!!

Reasonable priceAir & cabin filter replacement
Cary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dana and Hector amazing. Faat.in and out service. The go to place for oil cha ges and anything mechanical

Great priceAir & cabin filter replacementOil change
Allen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Miguel did a very good job doing my oil change definitely reccommend and was so nice overall

Air & cabin filter replacementOil change
Niset12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jesus and Hector were very helpful and professional. Great experience coming here always.

Reasonable priceAir & cabin filter replacementOil change
Okumura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jesus was very friendly and super fast with the oil change. He also noticed that my engine filter was past due for a replacement, showed it to me and then replaced it. Amazing service, I will for sure be coming back : D

Great priceAir & cabin filter replacementOil change
Peter14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hector and Margarita went above and beyond. Super friendly service. Planning to return in the future.

Air & cabin filter replacementOil change
Tricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super efficient and upfront about prices. Workers are always positive when I visit. I’ve been coming here for years.

Reasonable priceAir & cabin filter replacementOil change
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Miguel is an extremely polite, friendly, knowledgeable, hard working young man. Shout out the entire experience, great work.

Not sureAir & cabin filter replacementGeneral repairs & maintenanceOil change
AndyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Margarita and John did a great job and less time than their 10 min promise. Checked the car over gave me recommended treatments and were super friendly overall. Great experience

Reasonable priceAir & cabin filter replacementOil change
Rafael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Es un lugar muy bien te hacen cambio de aceite y más de eso te atiende muy bien y te dan otros servicios y son muy detallista y también hablan español gracias al Sr Miguel y Jesús que me atendieron q hicieron un buen trabajo

Great priceAir & cabin filter replacementAuto engine diagnosticVehicle safety inspection
JoanneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I've been coming to Express Oil Change since 2014 under a different management which was phenomenal then. Still phenomenal service to this day. I do not go to anyone else in Orlando they always take good care of my car. If it was a 10 star rating I'd give it to them. Shout out to Margarita and Heather for my oil change and new air filter!!!🙌🏽

Great priceAir & cabin filter replacementOil change
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I received A+ service from Miguel and The Manager Dana. They were professional, friendly and knowledgeable. They really made sure that my car was taken care of.I will definitely use them for all of my service needs.Patricia James

Reasonable priceAir & cabin filter replacementWiper blade installationOil change
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great, knowledgeable and friendly service. Honest in explaining and showing you where the work is being. Margarita a great representative of great service and employees. Johnny was amazing, reliable and trustworthy. My new mechanics forever

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change655—
Air & cabin filter replacement75—
Tires44—
Auto maintenance39—
Tire rotations36—
General repairs & maintenance29—
Vehicle Inspection23—
Wiper blade installation21—

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