Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Express Oil Change & Tire Engineers

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 2,949 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 289
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Auto maintenance”

Eden10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dana was very kind and knowledgeable!

Auto maintenanceOil change
HectorLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tech and service representative Margarita was very helpful and polite. Explanation of process was helpful. Very happy for the service given. I came back again and the service was excellent. the service tech went above and beyond, walked me step by step on every single procedure done to my vehicle, honest and kind. I…

Great priceTire rotationsAuto maintenance
JulissaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always my number one location for my cars maintenance. Hector was very pleasant, helpful and informative.

Reasonable priceAuto maintenanceOil change
Whitney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The manager Dana provides amazing customer service. He’s extremely honest and trust worthy and for this I continue to come back!

Air conditioningAuto maintenanceOil change
Jan_505 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I came in expecting an oil change however once Jesus and Hector checked me in and checked my oil they told me that everything was actually good with the car and gave me a sticker that lets me know when I would have to come in for service. Both were very helpful and kind.

Great priceAuto maintenance
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great, knowledgeable and friendly service. Honest in explaining and showing you where the work is being. Margarita a great representative of great service and employees. Johnny was amazing, reliable and trustworthy. My new mechanics forever

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
KushLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dana and his team were quick and efficient. Friendly service, highly recommend

Air & cabin filter replacementWiper blade installationAuto maintenance
Christian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Miguel and Margarita and their whole team did a quick and amazing job they changed my oil while cleaning my windows gave my whole vehicle a check in a quick and timely manner 10/10 recommend

Great priceVehicle safety inspectionAuto maintenanceOil change
SarahLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience at Express Oil Change & Tire Engineers. The staff was extremely helpful from start to finish and took the time to clearly explain my full synthetic oil service without talking down to me or rushing through it. They answered all my questions, made sure I understood my options, and were very…

Great priceTiresAuto maintenanceOil change
ChristopherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing service. Huge thanks to Exio for all of his help! He explained everything clearly and answered all of my questions. Thank you!

Reasonable priceTiresWiper blade installationAuto maintenance
N.Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I came here because I needed my Oil changed before driving several hundred miles home and the service was some of the best I've ever recieved. Exio took the time to explain everything being done and the importance of why it needed done. He also helped me with locating a coupon that would help me out since I had far…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Macey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Can’t say enough great things about this place! I’ve had my oil changed here multiple times and recently ended up having to get some work done to my car. John did a great job on fixing the issues PLUS he contacted me almost a week after to check in on how my car was doing! I’ve never had customer service like this…

Reasonable priceAuto maintenanceOil change
et5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have a 2018 Tahoe, o took it in becouse the AC was not cool and it had an mis in the engine. John the service manager was great. He is very ethical , honest and ensures great quality . He made sure everything was fixed to the highest standards and I greatly appreciate him and his team . Thanks again John

Great priceA/C installation & repairAuto maintenance
NormLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just finished an oil change and air filter replacement Miguel was very thorough and kept me informed throughout. Would recommend this service center everyone. I was given a coupon for a Free car wash at Waters Car Wash next. Great bonus

Reasonable priceAuto maintenanceOil change
DavidLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome spot, always quick and always to factory standards.

Auto maintenanceOil changeVehicle Inspection
Beverly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff is extremely professional and knowledgeable! I won’t take my vehicle anywhere else!

Air & cabin filter replacementAuto maintenance
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service

Auto maintenance
Kaitlyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angel and Joe were super friendly and helpful during my oil change while I was traveling through town.

Auto maintenanceOil change
Lucas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They provided the fastest service I’ve ever seen. Jaelyn got to explain some of the details I needed to understand before I started and left that place in less than 20 minutes. Great Job!

Auto maintenance
Micki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love coming to express oil change! No wait time, great customer service

Auto maintenance
Adam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team was quick and polite. No wait at 10am. Will definitely back.

Auto maintenance
Angeline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gerardo and Angel provided excellent customer service. . friendly and answer all my question.

Auto maintenance
IvelizeLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eduardo provide me with a great services outstanding everything

Auto maintenance
Walter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and professional services

Auto maintenance
MarcusLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Service and quality customer service ! Use this facility for a while now for oil changes and recommend to anyone fast and agile.

Auto maintenance
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shoutout to Taj, the oil bay manager, and Margarita the service change manager for their friendly and exceptional service in maintaining our vehicle and making sure we were well taken care of. I highly recommend this location

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

10/10. Shout out to Angel and all the staff. Professional, courteous, and quick!

Auto maintenanceOil change
SandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this place it was fast and reliable. My new place to change the oil of my car.

Auto maintenanceOil change
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I came to make oil change was very fast and Angel was so friendly

Auto maintenance
Victor12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed a last minute oil change, called and they accommodate me right away. Angel did my oil change, he is very professional and informative. Will come back definitely.

Auto maintenance
Adian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick efficient service by Taj. They are the best in the area hands down!

Auto maintenance
Sheslee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Always come here. Taj super friendly. Best place to come and get you auto maintenance. In and out

Auto maintenance
Master10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelent service

Auto maintenanceEngine repairVehicle safety inspection
Samantha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

i come here all the time and they always service my car quick :) never have any problems, will always come here!

Auto maintenance
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt service & courteous technicians.. Great experience every time.

Auto maintenance
JudyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very fast and thorough I always come here because they're very friendly and they know what they're doing

Auto maintenance
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best place for an oil change!! Always professional and friendly and great service!!!!

Auto maintenance
Juan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and good service

Auto maintenance
Stacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 0%Not sure 2%

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