Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Express Oil Change & Tire Engineers

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 2,949 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#337 / 457
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “General repairs & maintenance”

WillLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I drive all over the state for work and have used mechanic shops more than most. We stopped here on a Sunday because they were open and the experience was top tier. Just a simple oil and filter change but they checked all the maintenance items. They were fast, efficient, welcoming, and very easy to deal with. I will be returning in the future.

Great priceGeneral repairs & maintenance
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Miguel is an extremely polite, friendly, knowledgeable, hard working young man. Shout out the entire experience, great work.

Not sureAir & cabin filter replacementGeneral repairs & maintenanceOil change
Miguel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very helpful and polite, also very quick and efficient. Thank you Jesus and the underside tech for all the help

General repairs & maintenance
Stev5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Staff is great,, always personable and knowledgeable. This is my second car that is serviced by them and won’t use anyone else.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great, knowledgeable and friendly service. Honest in explaining and showing you where the work is being. Margarita a great representative of great service and employees. Johnny was amazing, reliable and trustworthy. My new mechanics forever

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Wil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Coming here was a great choice! Right away, Dana and Miguel assisted me with honesty and great service. They had recommended me on the services they provide with affordable pricing. I would give them 6 stars since they are fast too!.

Great priceGeneral repairs & maintenanceOil change
George9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Came for an oil change and the team notified me of other concerns and asked if I wanted an inspection done. John in thier maintenance bay showed me everything he found and set me up with a plan to get my car back into good condition.

Reasonable priceOil change
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! Friendly staff especially John Gonzalez. Thank you for helping us out while we were in town. We appreciate the fast service to repair our brakes.

Great priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Kinck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had an excellent experience at Express Oil Change, and the customer service truly stood out from start to finish. Exio was prompt, professional, and welcoming during the intake process. He took his time to explain everything clearly and never made me feel rushed. After the oil change, he walked me through the fuel…

Great priceGeneral repairs & maintenanceVehicle InspectionOil change
N.Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I came here because I needed my Oil changed before driving several hundred miles home and the service was some of the best I've ever recieved. Exio took the time to explain everything being done and the importance of why it needed done. He also helped me with locating a coupon that would help me out since I had far…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Angel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were on family trip in Orlando and our rental car oil light came on. Margarita and Miguel saved our day 😌 helped us get back on road. They very professional and polite fixed the issue with light. I would recommend this place to everyone.

Great priceGeneral repairs & maintenanceOil change
Angel16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excelente servicio y en especial Miguel de la milla extra.

General repairs & maintenance
Angela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable and helpful.

General repairs & maintenanceOil change
PeytonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a check engine light come on at night and immediately got it checked next day by autozone so I can get the codes and they are able to give you their price for parts. Once I had this information it didn’t seem like a huge issue or that it would be too much money out of my pocket. Across the street was a pep…

Auto engine diagnosticGeneral repairs & maintenanceVehicle safety inspection
RajaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love this place easy and quick service but today Mr .Miguel was so nice and check even my air condition filter and my car fluid . He was so conprehensive and honest. Great job Miguel and thanks

Air & cabin filter replacementCarburetor cleaningAuto engine diagnostic
Efrain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miguel took care of me as soon as I pulled in professional and quick highly recommend.

Carburetor cleaningGeneral repairs & maintenance
Yanny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service is alway fast, and professional. Location is always clean. Staff super friendly and they always provide free vehicle maintenance they recommend to extend the life of you vehicle.

General repairs & maintenanceTransmission
Awesome3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The mechanics are very knowledgeable, helpful, and speedy. This is by far the best place I have gone for both car repairs and oil changes. Highly recommend!

Air & cabin filter replacementBrakesGeneral repairs & maintenance
KelseyLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been for tires and oil and they were helpful and friendly both times

General repairs & maintenance
Divine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and great customer service. I will be back.

General repairs & maintenance
Shaniqua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very informative and great service

General repairs & maintenance
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just finished oil change was super fast. Angel was very helpful and talked about the other maintenance recommendations for my car. Great service.

General repairs & maintenance
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shoutout to Taj, the oil bay manager, and Margarita the service change manager for their friendly and exceptional service in maintaining our vehicle and making sure we were well taken care of. I highly recommend this location

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Chuya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very courteous. I highly recommend. They inform you what’s best for your car and I appreciate knowing the diff in things for my car. Thank you Nicole!

General repairs & maintenance
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient and professional!

General repairs & maintenanceTires
SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff is always so nice and helpful. They are full of knowledge and I never feel like they are talking down to me as a woman.I come here and now i recommend them to my whole family.

Auto engine diagnosticGeneral repairs & maintenance
RobinsonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I've want to this shop for quite a few years now, and I have always been happy with the service and so has my wife. I know the couple owners, nice people. But I recently bought a used Ford Escape and it need repairs, I took the Ford to shop for an oil change, I was told, you need a Replace engine oil gasket, change…

General repairs & maintenance
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were in town for vacation when car trouble occurred. They took care of us quickly and first thing on a Saturday morning to get us back on the road. Thanks!

General repairs & maintenance+ Professionalism
MariaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were visiting from Atlanta and called this location because our car has an oil leak. I called and Cindy told me to come right away, she also told me to make sure we check our oil level start driving. We got there and they took care of our issue right away. Our filter was loose, they fixed as a courtesy service.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
IdelsyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

General repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 0%Not sure 2%

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