How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREExpress Oil Change & Tire Engineers
Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 2,949 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.
Express Oil Change & Tire Engineers for oil change
Clear ✕All 655 Google reviews tagged “Oil change” · showing 20
Quick oil change and great customer service.
Update: Two years later and still the best. Staff detected a nail in the tire during a routine oil change as well. Much appreciated! Kudos to the manager. I'm grateful. Jaelyn was our service advisor and technician. He was outstanding! The speed was incredibly fast and thorough. Great job by Jaelyn and the entire…
Excellent service! The manager, Dana, was very patient and dedicated in communicating with us. I will definitely be back!
Excelente servicio, atención amable y un cambio de aceite rápido y eficiente. Me gustó mucho la atención y la profesionalidad del personal. ¡Sin duda volvería y lo recomiendo!
Dana was very kind and knowledgeable!
Dana does excellent work here at Express oil change.
Update 10/23: Still coming here, still awesome!!! I have been getting my oil changed here for a couple of years now. Always a great service. Today was no different... Exio was extremely helpful and courteous. He even recommended I check the website to see if they had any coupons, to which they did. I saved…
They were very professional and the service was very fast and efficient.
I went to change the oil in my car. Mr. Dana is Amazing. Attentive to details and very good service. Thank you!
I went in today with my hybrid for the first time for an oil change. Dana did my service. Not only was he kind, he listened to my concerns and reassured me that they use top quality products, meant specifically for my car. I conducted a thorough safety check as well, was fast and also explained everything to me so…
The men that helped me were very honest and upfront about all of the services as well as pricing which I appreciated.
Chris was super nice and answered all my questions extremely thorough definitely would come back
Excelent costumer services Jesus and chris Thank you
I have received an excellent service from the team. Especially, Jesus who took care of everything and provided great advice and recommendations on specific issues and needs appropriate to my vehicle type.
Fast and friendly, I go there for almost every oil change. Being a female and going to car places is never fun but they are awesome and I never have any issues. I even went early once and they topped my oil off for free! Update: went back for another oil change today and Chris and Carlos were very helpful and even…
They were super quick to get me taken care of. I showed up 30 minutes before they were about to close, they greeted me with a smile and never rushed the process. Took extra time to answer my questions. PLUS, on Tuesdays ladies get a discount! Will definitely be back!
Great experience with Dana and Jesus! My oil change was quick, and they took the extra care to make sure everything looked good before leaving! Great team - would use this location again
I love Express Oil change! They are super efficient and get me in and out quickly every single time. Miguel and Carlos are friendly and helped get my oil change done this time! I highly recommend coming here!
Excellent service. Knowledgeable staff. They gave clear explanations and recommendations reasoning as well. Great group of guys
I’ve gone to get oil changes in a few different locations, including my dealership. This has been my favorite one, and where I’ve been going for the past few years. Every employee I’ve encountered has been friendly, they’re quick, and they always go above and beyond! Today I had Dana take care of me, who was so…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 655 | — |
| Air & cabin filter replacement | 75 | — |
| Tires | 44 | — |
| Auto maintenance | 39 | — |
| Tire rotations | 36 | — |
| General repairs & maintenance | 29 | — |
| Vehicle Inspection | 23 | — |
| Wiper blade installation | 21 | — |