Experts Reviews · Company report
Express Oil Change & Tire Engineers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Express Oil Change & Tire Engineers

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 2,949 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Oil Change & Tire Engineers is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Oil Change & Tire Engineers is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Oil Change & Tire Engineers is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Oil Change & Tire Engineers is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.

Express Oil Change & Tire Engineers for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.655
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 502
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 655 Google reviews tagged “Oil change” · showing 40

Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Quick oil change and great customer service.

Reasonable priceOil change
AnthonyLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Update: Two years later and still the best. Staff detected a nail in the tire during a routine oil change as well. Much appreciated! Kudos to the manager. I'm grateful. Jaelyn was our service advisor and technician. He was outstanding! The speed was incredibly fast and thorough. Great job by Jaelyn and the entire…

Oil change
Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Excellent service! The manager, Dana, was very patient and dedicated in communicating with us. I will definitely be back!

Great priceOil change
Gisela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excelente servicio, atención amable y un cambio de aceite rápido y eficiente. Me gustó mucho la atención y la profesionalidad del personal. ¡Sin duda volvería y lo recomiendo!

Reasonable priceOil change
Eden10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dana was very kind and knowledgeable!

Auto maintenanceOil change
DLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dana does excellent work here at Express oil change.

Tire rotationsOil change
Kristopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Update 10/23: Still coming here, still awesome!!! I have been getting my oil changed here for a couple of years now. Always a great service. Today was no different... Exio was extremely helpful and courteous. He even recommended I check the website to see if they had any coupons, to which they did. I saved…

Oil change
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They were very professional and the service was very fast and efficient.

Reasonable priceOil change
Franyer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I went to change the oil in my car. Mr. Dana is Amazing. Attentive to details and very good service. Thank you!

Great priceOil change
NickieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I went in today with my hybrid for the first time for an oil change. Dana did my service. Not only was he kind, he listened to my concerns and reassured me that they use top quality products, meant specifically for my car. I conducted a thorough safety check as well, was fast and also explained everything to me so…

Reasonable priceOil change
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The men that helped me were very honest and upfront about all of the services as well as pricing which I appreciated.

Air conditioningOil change
Znaye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Chris was super nice and answered all my questions extremely thorough definitely would come back

Reasonable priceOil change
AntonioLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excelent costumer services Jesus and chris Thank you

Reasonable priceOil change
Bertrand4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I have received an excellent service from the team. Especially, Jesus who took care of everything and provided great advice and recommendations on specific issues and needs appropriate to my vehicle type.

Reasonable priceAir & cabin filter replacementVehicle safety inspectionOil change
Haley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast and friendly, I go there for almost every oil change. Being a female and going to car places is never fun but they are awesome and I never have any issues. I even went early once and they topped my oil off for free! Update: went back for another oil change today and Chris and Carlos were very helpful and even…

Reasonable priceOil change
Kira4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were super quick to get me taken care of. I showed up 30 minutes before they were about to close, they greeted me with a smile and never rushed the process. Took extra time to answer my questions. PLUS, on Tuesdays ladies get a discount! Will definitely be back!

Oil change
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Dana and Jesus! My oil change was quick, and they took the extra care to make sure everything looked good before leaving! Great team - would use this location again

Oil change
Jordan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love Express Oil change! They are super efficient and get me in and out quickly every single time. Miguel and Carlos are friendly and helped get my oil change done this time! I highly recommend coming here!

Great priceOil change
RobertLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Knowledgeable staff. They gave clear explanations and recommendations reasoning as well. Great group of guys

Oil change
KaoriLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve gone to get oil changes in a few different locations, including my dealership. This has been my favorite one, and where I’ve been going for the past few years. Every employee I’ve encountered has been friendly, they’re quick, and they always go above and beyond! Today I had Dana take care of me, who was so…

Reasonable priceOil change
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was exceptional. You can tell he knows what he is doing and talking about. He was knowledgeable about cars and how to maintain longevity. We also very much appreciated how personable Jesus was and the level of care he offered in addition to the service he provided.

Reasonable priceOil change
MaritzaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miguel and Jesus excellent customer service!

Reasonable priceOil change
Misael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Team was amazing quick and precise luv the team and the way the did the whole process.

Great priceOil change
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus and the boys (Chris and Carlos) were great. Efficient and kind. Didn’t pressure for any extra buys. Exactly what you’re looking for when you come to snag an oil change. I just moved to the area and might make this my usual stop. Thank you.

Oil change
JoshiiStayEasy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service! Thank you Dana & Chris for your professionalism and work!

Great priceOil change
Roxana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience getting an oil change. Margarita was very helpful. We appreciated how thorough and quickly they took care of us.

Reasonable priceOil change
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Luis & Carlos are BOTH Awesome. Very Nice, Professional and Knowledgeable. Great Coupons with Discounts for Oil Changes. We will definitely be back!!

Great priceOil change
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Friendly, quick, and honest. The team was informative and explained the status of my car and any extra services they provide.

Great priceOil change
Lizvette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super fast, reliable, and friendly service. My go to for oil changes. Chris and Dana do a great job.

Great priceOil change
Kalee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stopped in for an oil change while out of town for work and had an amazing experience - service was quick, friendly, and they didn’t try to upsell me on anything.

Great priceOil change
sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

jesus has taken care of me almost everytime i’ve came here. great service and complete transparency , everyone on the staff is nice and helpful

Reasonable priceTiresOil change
Rory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The guys here are amazing. Fixed my car fast and efficiently.

Reasonable priceOil change
Manny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis went thru the process of showing me the needed filters and got them replaced. Great experience.

Reasonable priceAir & cabin filter replacementOil change
Shania1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis and his team were so kind and helpful when it came to my oil change! They were quick with everything and they talked to me about everything they were doing! The team is very kind and thorough and I definitely will be visiting again for my next oil change!

Great priceOil changeService not listed
Shannan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always come here for an oil change and they are ALWAYS awesome and quick! Mr Dana and Mr Miguel were super helpful!

Reasonable priceOil change
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

incredibly friendly staff and all great workers! jesus was fantastic to work with

Reasonable priceTire rotationsVehicle InspectionOil change
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great first experience. Miguel, and Luis were very helpful and gave excellent customer service. Walked me through the process and broke everything down for me, where needed. Friendly, and quick. Will return!

Reasonable priceOil change
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Goog attention

Oil change
DafeneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

One of the best experiences I’ve ever had at an oil change establishment. I came in a few weeks ago looking to get change my oil because I had an upcoming trip. I was met with the manager(I don’t recall his name) who was attentive, kind, patient during my service. He made sure to let me know there was something that…

Great priceTiresOil change
ricardo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice and professional

Reasonable priceOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 0%Not sure 2%

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