How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREExpress Oil Change & Tire Engineers
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.9★ from 324 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Express Oil Change & Tire Engineers for 8 kinds of job.
Express Oil Change & Tire Engineers for oil change
Clear ✕All 150 Google reviews tagged “Oil change” · showing 120
Great customer service! Super easy & didn’t take long. Thank you
Chris was awesome. Very friendly and helpful, its new for me, but i love this location!
Great experience
Mr. Kevin was amazing, very professional and detailed. I had a white smoke and he noticed a gasket was lose. Quick fix. He avoided me of paying $150. For a mechanic to do a check. Thank you, Kevin.
Aiden was great, took him time and made sure everything was good.
Aidan made my visit super quick and easy. No long wait, just in and out! Highly recommend!
This shop has been a great addition to the community. Chris is incredibly knowledgeable and helpful. Will continue to use them for my oil change and mechanical service needs. Thank you to the team at Express.
Great experience all around. Aiden and his partner did all the checks and changed the oil to my satisfaction. They were thorough, professional and efficient. I’d definitely return.
Aidan and his team were absolutely awesome. Well skilled team.👍🏼👍🏼
Excelente service David & Aidan! Would really recommend their service!
Wow! What can I say! This place is a joke! Just like most con artists that swindle hardworking people out of their money. We go to mechanics to get honest work taken care of. They take advantage of us because we trust that they are a good company because they are a known business chain. I truly believe the mom and…
Fast and efficient service. Very friendly staff
Aidan was a great help! He changed our oil really quickly and was amazing
Fast/friendly and very informative.
Great and fast and friendly and great customer service lovely people and made my daughters feel very happy and welcomed to
Service was unbelievably fast,friendly and fairly priced! Great young men at the store!
Aidan was awesome and super helpful.
Patrick was very helpful and kind! Very quick service. Would definitely recommend!
Great place! Patrick looked over everything. Great job Patrick! Give him a raise. Will be back. Thx
Aidan was my service writer, he made the experience harmless. They made sure all things were inspected and topped off. Service was quick in and out. They even gave me a $20 off for first time and also with out charge gave me some recommendations to help my vehicle. Will continue to be a loyal customer.
Patrick was friendly, knowledgeable, and quick. The shop itself seems well ran and definitely recommend at this point.
Great experience at Express Oil Change. I was helped by Aidan, and he was friendly, professional, and very helpful. The oil change was completed quickly, and he clearly explained the battery issue they found without being pushy about it. I really appreciated the honest service and how easy the whole process was.…
Great service! Very nice and very quick. Thank you David for your help!
Awesome service from start to finish!
Good work attitude and service done by Chris at shop#3183 Surprise, AZ.
Chris was super helpful, very educated mechanic and respectful. Will return next time for oil change, etc.
aidan was amazing very quick and attentive
I looked up on Google where to go for an oil change today and went here because of the great reviews; I'm so glad I did! I was greeted immediately as I pulled up and Chris explained exactly how the oil change would go, pricing, ect. He said Tuesdays are "Ladies day" and I was given the discount and a rose! I was…
They were friendly and very thorough. First time there and will definitely not be the last. Their reviews are the reason I tried them. Very good reviews.
The guys who work here go above and beyond. Super nice and fast. Pretty great price for the experience. Had my oil changed in less than 20 mins. Even took off the sticky stuff from old stickers with a razor blade! Offered us water and was very kind. The guy I had was Chris!
Great experience, exceptional interaction and service given from The manager David O and the rest of the crew. Would recommend anyone searching for a new spot that offers a variety of services at an excellent rate.
Our technicians were fast efficient effective advised us of our options We decided to keep our farm truck healthy with a full synthetic oil change as well as a cabin air filter came out to about 160-ish dollars I would highly recommend them they were amazing they gave my girls icy pops water and some little squishies It's a must see
Great service, quick & easy oil change. Out within 10-15mins. David was very friendly & knowledgeable. Would recommend.
David and Charles were a great help today. Very friendly and informative. They worked fast and efficiently, and they even gave me water. You can wait in your car while they change your oil and they have a misting system. I’ll now be a regular customer ! Nice guys and great work 👏
The manager David was cool, friendly and got me in and out quick
Quality service every time. Patrick helped me out today, worth every penny they truly take care of you here.
David the manager was such a great help he explained me all the things that I need to know about my car as well giving the options to pick out of with great pricing for the services I did to it .
Friendly, professional, quick and reliable.
Was very courteous, and did a great job on my oil change and vehicle inspection. I have been going to them since they opened, and will continue to go to them over any other oil service business in the area.
Absolute best service I've ever had. Chris... The lead dude was awesome! I will definitely be back.
David the manager there was kick ass very professional and respectful thank you !!
The service and attention is 100% recommended.
Today was my first visit at Express Oil Change. Chris serviced my car & he was awesome. Very friendly & thorough. It was super quick and reasonably priced. I would definitely recommend.
Excellent service! Patrick was so professional and extremely nice. Was offered a bottle of water while I was getting an oil change. Top notch!
Had the pleasure of doing business with Patrick. Great service tech! Super fast and great service. Trustworthy shop! Will be coming back! Thank you Patrick!
Quick professional service. Fair prices. Barely any wait. Definitely coming back on my next change
David was quick and explained everything
David was very kind and professional and helped with all the questions I had.
David was great and made the oil change process easy! He explained the cabin filter needed to be changed and gave me a quote before starting anything. The service was amazing and would recommend!
Great service from Patrick
Patrick was very friendly and helpful!
Always nice and fair when I come in. Patrick just assisted with our oil change. He was awesome. Definitely recommend.
This was my second time going after I went with my uncle the first time, so I decided to take my vehicle for an oil change and again David went above and beyond with the care, service, hands down great job and work to him. Big thanks also!
Avoid just simply because of the lack of ability. Did an oil change on my 2005 Tahoe and didn't tighten down the drain or the oil filter causing an oil leak. Took truck into mechanic shop thinking oil leak was big problem and they quickly pointed out that filter wasn't tightened and oil drain plug wasn't tightened either. I guess I should have expected it
Excelent service from david! Really good price for a oil change, and fast
Chris was such a great person and went abouve and beyond to give us a great experience! Great customer service, our overall experience was amazing quick in and out. We were offered cold water and were given a small toy for our daughters while we waited. Will definitely be coming back, thank you Chris !
Friendly and welcoming staff, very nice and willing to answer any of my questions
Great experience, Patrick was professional and knowledgeable. Will return.
Great experience today. Patrick was professional and knowledgeable. Fast oil change.
David was great and very helpful!
David helped me with my oil change and did an excellent job. He was very professional, friendly, and made the whole process quick and smooth.
Came in for an oil change and was out in 10 minutes. Very respectful and professional team here. Did a 21 point inspection and safety check for free as well. Shout out to David, he is one of the managers here and runs a tight ship.
David was very helpful, explained all services needed and recommended. Wasn't pushy and made for a great experience. I'll be back!
Great experience. I was in and out within 20 minutes. Chris was very efficient, friendly & informative about my vehicles needs.
Kevin was great! He was quick but very thorough! He was super friendly & just gave great service! This was my first time at this place & I will definitely go back!
Chris was very pleasant and helpful!
Chris provided outstanding service during my oil change at Express Oil Change. He was professional, efficient, and took the time to explain everything clearly without making me feel rushed or pressured. The whole process was quick and smooth, and I really appreciated his attention to detail and friendly attitude.…
I had an exceptional experience with Express Oil Change & Tire Engineers in Surprise. Kevin was extremely personable, pleasant, professional, and helpful with future recommendations and the my current services. It was a delight to have met Kevin and I was happy with my service. I would definitely recommend this location and team! Thank you!
Tovar. 2nd time I take my lowrider there! Workers are polite and freaking friendly! Firme place to take ur car! GO RAIDERS!
David was all business he has great communication and people skills… a good representation of the company to say the least
Went here twice and both time were amazing this is out go to spot for oil changes thank you everyone at express oil change
Kevin was amazing! Quick, professional oil change and great customer service. Really appreciate the smooth experience.
David was very knowledgeable and a great help with getting me back on the road in a quick manner!
Great was in out quickly staff were friendly and knowledgeable no pushy up sells and honest about current condition of air filter. Thanks Chris!
Quick but thorough. Love going here for my oil changes. They check everything and don't try to pressure you to spend more money. You can tell the mechanics know what they are doing.
We stopped by Express Oil Change on Saturday and were very impressed. Chris provided excellent service, paying attention to every detail. He was knowledgeable, honest, and very friendly. Our family was very satisfied with his professionalism and the level of care provided, and we will definitely be regular customers.
Great experience the first time there. They were quick and let me know everything they were doing.
This was the best oil change experience I have ever had. All of the technicians were kind, respectful, and profession. I was amazed by their communication with each other and myself throughout the whole process. Unfortunately I forgot my technician’s name, but I want to give him a shout out! He is from Cali, dark…
Amazing customer service and super fast and convenient 👌
This was my first visit, and I was warmly welcomed with a cheerful smile right when I arrived. The manager was incredibly kind and friendly, and everyone on the staff made me feel right at home. The service was fantastic, and I would gladly recommend it to anyone searching for high-quality service.
I used to drive all the way to the Express Oil location on 83rd for their services. They have done my transmission service, full brake job with rotors and flush, fuel injector service, and regular oil changes on my now 175,000 miles 2013 Corolla. I was happy to hear that some of the guys from the 83rd location now…
Charles was friendly and professional. We were in and out quickly and received great service at an affordable price!
Chris got my services done very fast and efficiently. The teams is also very friendly so I would recommend this place to anybody.
This was honestly one of the most pleasant and easiest oil change experiences I’ve ever had. I made an online appointment and filled out all of my information ahead of time, but Kevin let me know they’re actually first-come, first-served, so appointments aren’t necessary. I did have to provide my information again,…
Charles was awesome
First time and definitely going back! Ask for Chris
Great friendly customer service and quick oil change with multiple point vehicle inspections. Second time here.
First time here and honestly Kevin is amazing! The job was done fast! They were thorough with my car and all inspections that they do! Kevin was super friendly and professional! Definitely will be my go to place because of him and the service
I’ve had a couple oil changes done with them and I am very satisfied. I’ve had Chris every time I have been there and his service was excellent. I am very happy I gave this shop a chance to earn my business.
We had a great experience with Charles! He was very thorough and explained everything! Super quick and friendly
Chris and the team at Express Oil on Litchfield were absolutely amazing. Everyone was extremely professional, kind and punctual. Chris walked me through every detail of maintenance required. As a woman, I felt safe, confident and assured. They are now my preferred car car specialists. I am extremely thankful.
Charles and his team took care of me within 10-12 minutes and were very pleasant! Thank you all!
Very friendly and very fast service. Chris and the entire team were great.
Great shop! Chris and Kevin were very knowledgeable and helpful. The team there definitely works well together.
Kevin and the new guy ( forget his name- sorry) did an oil change on my truck. So good. Competent and friendly. Thx for the great job.
Chris and his team was very efficient. Stated items I would need and wouldn’t need. (Like a tire rotation). Great service would come again!
Super fast and friendly!
I'm so glad this location is here. We took a car in recently for an oil change and they did a fantastic job. No upselling and honestly was one of the best oil changes I've ever had. Glad to have them in the neighborhood.
Kevin helped me out with my oil change today! He was very kind, quick and didn’t try to upsell me on anything. All of the mechanics seemed very nice and helpful! 10/10 recommend! Plus if you grab Starbucks next door and bring your receipt they’ll give you $10 off you oil change :)
Keith and team were amazing fast and efficient. Very pleased. New to the area will recommend this company to everyone i know. Thank you so much
First time I’ve used them (new to the area). They didn’t push secondary products. When the guy showed me my air filter was dirty and I declined a new one, he didn’t just slap it back in but manually cleaned. No push back on a discount coupon from their web site. Just seems like a good group.
Keith was great and help me out a lot, would recommend him every time I come to get an oil change
Keith gave the type of service you would expect at a 5 star restaurant. Keith was friendly, polite, and quick. Not to mention the service itself was amazing. This is THE place to get your service completed.
Went and had my oil changed today. Chris was very helpful and informative with everything! Give that man a raise!! Highly recommend! Will definitely be returning!
Had a great experience. Very easy and time efficient. Keith was very friendly and helpful. We will definitely be using this location for all future oil changes.
Eli did a great job! It was quick but thorough. I will return for any oil changes I need when I am in the area for sure!
I will never take my Crossfire to anyone but this place. They staff was so amazing! Treated me like family. Kevin just rocks! There was no wait and the total cost was much lower than any other. Love them! Thanks guys, you rock!
Just earned my business going forward. In the days where good customer service seems to be harder and harder to find, this place excels. Believe he said his name was Keith was great. Polite and thorough. I'll be back for sure.
Fast service! Friendly and knowledgeable staff. Chris and team checked my car over, assessment matched my last dealership visit, and they didn’t try and sell me things I didn’t need. Will be back!
Staff are great and service is super quick! Highly recommend this location!
Stopped in for the first time today and definitely will be back. Keith did an amazing job! Was super quick too, added bonus!
Attendant was extremely professional and respectful.
Chris was amazing, the service was by far the best I've ever had. They don't try to sell you service blindly they will physically show you the proof of what's needed and it's up to the customer to agree to it. Highly recommend.
Came for an oil change, JR helped me out, did a great job and got me out the door within 15 minutes if that 🤙
5 stars Jr took care of me. Got in and out and was very kind and professional. Need more people like him.
Jr was very professional and friendly, got me in and out as soon as possible. I would recommend this place to all my family and friends.
Jr. Was amazing so informative and kind. Thank you for making this process so easy!
Amazing Location!! AMAZING service! KEESIE was efficient, personable and extremely professional. Express Oil needs 100 just like him. Going forward, I will go nowhere else!
Went in to get my oil change today and was immediately assisted by Chris. He had impeccable customer service! He was able to get a very stubborn sticker off my windshield, offered my niece and I water, and even gave me a recommendation for a product to get even more stubborn stickers off my car. Would absolutely…
Chris and the staff did a fantastic job. The facility was cleaned organized and I was in and out in a jiffy. I appreciate the fast speedy service!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 150 | — |
| Air & cabin filter replacement | 27 | — |
| Tires | 16 | — |
| Auto engine diagnostic | 5 | — |
| Transmission | 5 | — |
| Exhaust | 3 | — |
| Steering & suspension repair | 3 | — |
| Brakes | 3 | — |
