Home cinema installation · Grosse Pointe Woods, MI · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 11 TV mounting servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★730 Google reviews · 24 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for professional conduct, punctuality, and clear communication during TV mounting and audio equipment installations. Many reviewers note that technicians arrived on time, handled complex setups efficiently, and offered helpful advice regarding placement and wiring. However, some low-rated experiences highlight issues with missed appointment windows, billing disputes, and installation errors such as misaligned speakers or insecure mounts.
Google rating: 5.0 out of 5 from 730 reviews (98% five-star).
Reviews on this page: 730 Google reviews (589 with written comments, 107 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: TV Mounting Service serving Grosse Pointe Woods, Michigan.
Data from Google, last updated October 28, 2026.
Score profile vs other TV mounting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Express TV MountingTV Mounting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express TV Mounting: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express TV Mounting: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express TV Mounting: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express TV Mounting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express TV Mounting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express TV Mounting: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
730 Google reviews we collected
5.0of 5
5 stars71798%
4 stars71%
3 stars10%
2 stars00%
1 star51%
Praise vs complaints
Phrases our text analysis found in 589 written reviews
99%praise
Praise1,35799%
Complaints131%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1433%
Reasonable2867%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude39929%
Speed & response30322%
Quality & results27320%
Would recommend24818%
Price & value735%
Communication564%
Honesty & trust181%
What customers talk about
We read 589 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing, fast response, and the young man who completed the install was so polite and professional.”
“Very professional, on time, and went above and beyond my expectations!”
“Gary did a great job mounting both of my TVs in less than 20 minutes!”
“Worst of all, children could have gotten seriously injured or even fatally injured.”
“Very pleased with the service and would definitely recommend!”
“Would not recommend”
“Honestly, these guys are great and reasonably priced”
“I thought this would be a difficult job since it was going into a brick fireplace, but the guys were very communicative.”
“Said they would arrive between a certain time and completely ghosted.”
“I definitely recommend express TV guys, they were prompt on time upfront pricing very caring took good care of my house, TV, nice friendly and easy t…”
People customers mention
Corey43 reviews
Demario21 reviews
Gary8 reviews
Cory7 reviews
Keywon7 reviews
Chris7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMarcusLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
These guys did a great job for. I had three TVs mounted at the same time and they all look great. I would definitely use them again.
Reasonable price
TTerryLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Amazing, fast response, and the young man who completed the install was so polite and professional. Highly recommend.
DDeannaLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Excellent service!!! Very professional, on time, and went above and beyond my expectations! I really appreciated that he even installed a cord cover to hide the TV cord, which I wasn’t expecting at all. It was a nice touch and made everything look so neat. Very pleased with the service and would definitely recommend!.
Reasonable price
JJosh3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Corey was exceptional. Couldn’t be happier with everything and would highly recommend to anyone who needs TVs mounted or wires concealed.
Great price
SSonya3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gary did a great job mounting both of my TVs in less than 20 minutes! He was professional, efficient, and respectful of my home. I’m very happy with the service and would definitely recommend this company to anyone needing a TV mounted.
SShidjwan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
DeMarco was very respectful and professional and great manners. His quality of workmanship was outstanding.
These guys did a great job for. I had three TVs mounted at the same time and they all look great. I would definitely use them again.
Price assessment: Reasonable price
Response from the owner · 17 hours ago
Thank you, Marcus! We’re glad all three of your TVs turned out great and that you’re happy with the finished results. We truly appreciate you trusting Express TV Mounting with your TV installations and look forward to helping with any future projects!
D
Debbie Boshears (DebbieDeb)4 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Thank you, Debbie! We’re glad our technician did an excellent job with your installation. We appreciate you choosing Express TV Mounting and taking the time to share your experience!
T
Terry StephensLocal Guide · 29 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Amazing, fast response, and the young man who completed the install was so polite and professional. Highly recommend.
Response from the owner · 5 days ago
Thank you, Terry! We’re glad our team responded quickly and that our technician provided a polite, professional TV mounting experience. We truly appreciate you choosing Express TV Mounting and taking the time to recommend us!
D
Deanna CruzLocal Guide · 30 reviewsiTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
Excellent service!!! Very professional, on time, and went above and beyond my expectations! I really appreciated that he even installed a cord cover to hide the TV cord, which I wasn’t expecting at all. It was a nice touch and made everything look so neat. Very pleased with the service and would definitely recommend!.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you so much, Deanna! We’re glad our technician exceeded your expectations and that the added cord cover gave your TV mounting installation a clean, finished look. We appreciate you choosing Express TV Mounting and taking the time to share your experience and recommendation!
A
A JohnLocal Guide · 11 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Very professional, nice and fast! I would highly recommend them.
Price assessment: Great price
Response from the owner · 6 days ago
Thank you! We’re glad you had a professional, friendly, and efficient experience with Express TV Mounting. We truly appreciate your recommendation and your support!
J
Josh Randolph3 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Corey was exceptional. Couldn’t be happier with everything and would highly recommend to anyone who needs TVs mounted or wires concealed.
Price assessment: Great price
Response from the owner · a week ago
Thank you, Josh! We’re glad Corey delivered an exceptional experience and that you’re happy with both the TV mounting and wire concealment. We truly appreciate you choosing Express TV Mounting and recommending us!
S
Sonya3 reviewsiTotal number of Google reviews Sonya has written across all businesses on Google Maps, not just this one.
Gary did a great job mounting both of my TVs in less than 20 minutes! He was professional, efficient, and respectful of my home. I’m very happy with the service and would definitely recommend this company to anyone needing a TV mounted.
Response from the owner · a week ago
Thank you so much Sonya! We’re glad Gary was able to get both TVs mounted quickly while providing a professional and respectful experience. We appreciate you choosing Express TV Mounting and truly value the recommendation!
S
Shidjwan voiles11 reviewsiTotal number of Google reviews Shidjwan has written across all businesses on Google Maps, not just this one.
DeMarco was very respectful and professional and great manners. His quality of workmanship was outstanding.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Shidjwan! We’re glad DeMario provided a respectful, professional experience and that you were happy with the quality of his workmanship. We appreciate you choosing Express TV Mounting and taking the time to share your experience!
P
Patrick Golich4 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Very professional, came the same day, excellent installation. 10/10 would recommend
Response from the owner · 2 weeks ago
Thank you, Patrick! We’re glad we could accommodate you the same day and provide a professional, high-quality TV mounting installation. We truly appreciate you choosing Express TV Mounting and the 10/10 recommendation!
G
Glenn ClaboLocal Guide · 31 reviewsiTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
We asked Express TV Mounting to move an existing large television to the basement and install a new one in the great room. The existing bracket did not work for the new television so they agreed to come back and install a new bracket the next day. From start to finish Cory and helpers were professional, friendly and knowledgeable. We highly recommend them for electronic installation needs. We could not have asked for more expertise or a customer-focused approach.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Glenn, thank you for your feedback as it was a pleasure working with you and your wife!
Please keep us in mind for and future TV mounting projects, thank you for your business and even more importantly thank you for your service fellow Navy veteran!!!
