Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Express Xpert - Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%80+11.3Replies to reviews 7%88+6.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Express Xpert - Appliance Repair

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 108 appliance repair · 4.9★ from 527 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Xpert - Appliance Repair is better than 93% of appliance repair.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Xpert - Appliance Repair is better than 91% of appliance repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Xpert - Appliance Repair is better than —% of appliance repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Xpert - Appliance Repair is better than 80% of appliance repair.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Xpert - Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Xpert - Appliance Repair is better than 88% of appliance repair.A
88

Reviews for your job

Customers hired Express Xpert - Appliance Repair for 8 kinds of job.

Express Xpert - Appliance Repair for dishwasher repair

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 26 Google reviews tagged “Dishwasher repair” · showing 20

Angie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Ramil got our dishwasher working again. First day he checked it he said it was the drain pump. They ordered the piece, and he came a second day to install it once piece was received. Installation was under 1 hr. He made sure it worked well before charging and before leaving. I highly recommend this company.

Reasonable priceDishwasher repair
Carin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service! Made sure everything was working several times before assuring me the dishwasher was preforming properly.

Paid $350–400Reasonable priceDishwasher repair
AviLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Outstanding service! We had a washing machine leak, and a technician arrived at our home within just two hours. Leo was extremely professional, quickly solved the washer issue, and even helped with routine dryer maintenance while he was here. Fair, reasonable pricing and top-tier service. Highly recommended!

Paid $150–200Great priceDishwasher repair
MarkLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ole was prompt, professional, and provided advice and insights with candor and honesty.

Paid $50–100Reasonable priceDishwasher repair
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dmitry was extremely helpful and quick, making the process go smoothly for me. And today he finished the job in a similar fashion.

Paid $350–400Reasonable priceDishwasher repair
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil did a wonderful job with the repair, very courteous and very professional. Thank you!

Paid $350–400Reasonable priceDishwasher repair
V.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job by Ramil! Very responsive and professional and my dishwasher works great now.

Paid $350–400Reasonable priceDishwasher repair
Carolina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil , good technician .

Dishwasher repair
Rocky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil was excellent and efficient

Paid $300–350Reasonable priceDishwasher repair
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was on time and did a meticulous job fixing dishwasher, I’m very pleased.

Paid $350–400Reasonable priceDishwasher repair
Wallace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil

OverpricedDishwasher repair
Barbara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Ramil was so nice however I did have to pay a service fee for 10 minutes of his time Just to not be fixed.

Paid $50–100OverpricedDishwasher repair
NataliaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service. Alex dis a grate job repairing my dishwasher. Highly recommend

Paid $250–300Great priceDishwasher repair
Browny8269 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramil was excellent! He fixed my dishwasher issue and gave my son some tips on maintenance. He was very pleasant. I am very happy with his service.

Paid $200–250Not sureDishwasher repair
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service and knowledgeable

Paid $350–400Reasonable priceDishwasher repair
getmymailhere20037 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Good job. I will use this company again. They got here the same day. Found the problem. Had the part and fixed it at half the price LG was going to charge just to come out and left the place clean.

Paid $200–250Reasonable priceDishwasher repair
Lenar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service! Ramil did a great job with my dishwasher

Paid $100–150Reasonable priceDishwasher repair
Lolita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very happy with the service! My washing machine stopped working, and they were able to come out quickly. The technician was friendly, professional, and knew exactly what the problem was. Everything was fixed fast, clean, and stress-free. I’ll definitely use them again and recommend them to my friends

Reasonable priceDishwasher repair
Lilliana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

The guy was punctual, efficient & very polite.

Paid $300–350Not sureDishwasher repair
Mathew13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

At first reflexly suggested that we needed a new part which after attempting to spend some time and try to fix the unit anyway, discovered the part wasn’t broken and wasn’t the issue. Our technician, Mike V, was thorough, conscientious and really worked hard to get the required result.

Paid $200–250Reasonable priceDishwasher repair

Show more dishwasher repair reviews (6 more) →

Price

$371+34% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 60%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair53$139–$440
Washing machine repair40$126–$371
Dryer repair40$176–$365
Dishwasher repair26$119–$371
Freezer repair3$153–$453
Washer/dryer repair3$126–$340
Stove, cooktop & oven repair3$132–$421
Oven repair2$153–$427

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