Experts Reviews · Company report
Express Xpert - Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%80+11.3Replies to reviews 7%88+6.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Express Xpert - Appliance Repair

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 108 appliance repair · 4.9★ from 527 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Xpert - Appliance Repair is better than 93% of appliance repair.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Xpert - Appliance Repair is better than 91% of appliance repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Xpert - Appliance Repair is better than —% of appliance repair.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Xpert - Appliance Repair is better than 80% of appliance repair.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Xpert - Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Xpert - Appliance Repair is better than 88% of appliance repair.A
88

Reviews for your job

Customers hired Express Xpert - Appliance Repair for 8 kinds of job.

Express Xpert - Appliance Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 53 Google reviews tagged “Refrigerator/freezer repair” · showing 40

Lavetta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★

Ramil was a very personable young man. He was extremely professional, knowledgeable, and helpful. We were especially impressed with his promptness. He was here just a few hours after my call for help. Thank you, Express Experts.

Refrigerator/freezer repair
Arieh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Ramil ROCKs Arrived early, assessed the matter, clearly explained the repair anD got to work. So nice to have a freezer that doesn’t double as a Slip ‘n’ Slide ;) Highly recommend Ramil

Paid $450–500Reasonable priceRefrigerator/freezer repair
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Ramil was out so fast after we called and fixing our issue with the fridge!

Refrigerator/freezer repair
poly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

The technician was very nice

Paid $400–450Reasonable priceRefrigerator/freezer repair
Vania6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ramil is very fast and professional. We really appreciate him. Thank you.

Paid $450–500Reasonable priceRefrigerator/freezer repair
Mauricio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really great service from trusted professionals. Many thanks to Ramil for doing an excellent job and completing the work quickly and efficiently. My wine fridge is now working perfectly again. Highly recommended!

Refrigerator/freezer repair
chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ramil was wonderful and very helpful! He fixed our Fisher & Paykel fridge in no time.

Refrigerator/freezer repair
Arman5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

"Great experience overall. Ramil was our technician today and he was professional, knowledgeable, and did an excellent job. He was even able to arrive earlier than expected which was such a relief. Everything was explained clearly, and the repair was completed efficiently. I would recommend this service provider to…

Reasonable priceRefrigerator/freezer repair
Jill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent work - very quick and efficient! Dmitiry did an amazing job — fixed everything perfectly!

Paid $500+Reasonable priceRefrigerator/freezer repairWashing machine repair
DavidLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

After the diagnosis, the technician sent me a quote that included the parts and $150 labor, for a total of about $553. It's an older refrigerator, but he told me these repairs should restore it to good working order, so I agreed. Immediately after that, he sent me a new invoice that no longer included the labor…

Paid $500+Not sureRefrigerator/freezer repair
MilesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil was very efficient and professional. He did a thorough diagnostic and helped us find the solution. Very friendly and straightforward service and pricing.

Reasonable priceRefrigerator/freezer repair
VarisaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil was the best!!! He fixed my fridge

Paid $450–500Refrigerator/freezer repair
DadaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil did an awesome job. I called and made an appt and they advised it would be between 8am and 10am. He was here exactly at 8am. Very professional. You should book them.

Paid $50–100Great priceRefrigerator/freezer repair
Edna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil arrived as stated. Listened and examined my issues. He was very professional and polite in explaining the problem and solution. He did an excellent job. I would highly recommend him to work on any oh my Appliance.

Paid $400–450Great priceRefrigerator/freezer repair
Gabriel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

David was great! I was having an issue with my refrigerator making a strange noise in the freezer Again. He took the time to explain what he thought was causing the problem and walked me through everything clearly. Ordered the part for me on and came when he was available. Took him less than almost about an hour or…

Paid $200–250Reasonable priceRefrigerator/freezer repair
TerryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil was excellent! Very professional, on time, and he fixed my problem! This is the company/person to call for your appliance needs!

Refrigerator/freezer repair
Maureen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil did a great job! Came quickly and fixed the problem fast! I would use them again!

Paid $450–500Reasonable priceRefrigerator/freezer repair
Graciana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil is the best! 10/10 recommend if your fridge (or any appliance) needs repair

Refrigerator/freezer repair
Hannah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil came out the same day and was very helpful. Unfortunately my compressor went so it couldn’t be fixed but I’m overall satisfied with the service.

Refrigerator/freezer repair
Jose7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My fridge stopped working and we called Express Expert for a service, the technician arrived pretty fast, Ramir came and checked the status of my fridge, he found the issue right away and came back the following day with the part that needed to be replaced, thanks for helping us with this matter so quickly.

Paid $400–450Reasonable priceRefrigerator/freezer repair
Sonia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ramil was very professional and accomplished the service very well.

Refrigerator/freezer repair
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Riaml was incredible. Very helpful.

Paid $50–100Great priceRefrigerator/freezer repair
Ana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ramil

Paid $500+OverpricedRefrigerator/freezer repair
camila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

ramil is very good

Refrigerator/freezer repair
Alicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil performed an excellent job, highly professional and very knowledgeable.

Reasonable priceRefrigerator/freezer repair
RyanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Really excellent service. Ramil came out and was very thorough, very kind and explained to me all my options for fridge repair. Came in under an hour on a Sunday!

Refrigerator/freezer repair
MateuszLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil did an excellent job fixing my refrigerator! He was professional, knowledgeable, and very responsive. He quickly diagnosed the issue, explained what needed to be done, and got everything working properly again. I really appreciated his attention to detail and fair pricing. I would definitely recommend Ramil to…

Great priceRefrigerator/freezer repair
Alena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a great service with Dima! Will definitely recommend this technician

Reasonable priceRefrigerator/freezer repair
Rita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very good service

Reasonable priceRefrigerator/freezer repair
Gretchen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dimia did such a great job fixing our mini fridge. He was very helpful, professional and got the job done!

Paid $400–450OverpricedRefrigerator/freezer repair
AngelaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Rude. Damaged refrigerator doors during repair and did not want to take accountability.

Refrigerator/freezer repair
DaylerLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramil was excellent and super quick best service in Miami

Refrigerator/freezer repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Paid $350–400Not sureRefrigerator/freezer repair
OSCAR4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dimitri came and repaired my fridge extremely quick, grateful for him and his company’s services

Paid $350–400Not sureRefrigerator/freezer repair
Evi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came in earlier than scheduled today to fix our 25y/o sub-zero freezer and finished the job. He sent pics to my husband for reassurance without me even requesting! lol thanks guys!

Customer photo from Evi's review
Paid $400–450Reasonable priceRefrigerator/freezer repair
Eg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Provided emergency service on a Sunday. Professional and identified the issue quickly. Went out of his way to get a part that couldn't be replaced repaired on a timely basis. Great service.

Paid $450–500Reasonable priceRefrigerator/freezer repair
Oriana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramil was excellent and very quick! Very great service 10/10 recommended!

Customer photo from Oriana's review
Great priceRefrigerator/freezer repair
Norene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt and courteous. Found 2 problems and fixed both efficiently.

Paid $500+Reasonable priceRefrigerator/freezer repair
Carlos7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ramil

Paid $400–450Reasonable priceRefrigerator/freezer repair
Ozun6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ramil diagnosed and repaired our fridge. Great service thank you.

Refrigerator/freezer repair

Show more refrigerator/freezer repair reviews (13 more) →

Price

$371+34% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 60%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair53$139–$440
Washing machine repair40$126–$371
Dryer repair40$176–$365
Dishwasher repair26$119–$371
Freezer repair3$153–$453
Washer/dryer repair3$126–$340
Stove, cooktop & oven repair3$132–$421
Oven repair2$153–$427

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