Experts Reviews · Company report
Express Xpert - Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%80+11.3Replies to reviews 7%88+6.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Express Xpert - Appliance Repair

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 108 appliance repair · 4.9★ from 527 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Express Xpert - Appliance Repair is better than 93% of appliance repair.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Express Xpert - Appliance Repair is better than 91% of appliance repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Express Xpert - Appliance Repair is better than —% of appliance repair.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Express Xpert - Appliance Repair is better than 80% of appliance repair.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Express Xpert - Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Express Xpert - Appliance Repair is better than 88% of appliance repair.A
88

Reviews for your job

Customers hired Express Xpert - Appliance Repair for 8 kinds of job.

Express Xpert - Appliance Repair for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 40 Google reviews tagged “Washing machine repair”

MayganLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★

Great service! Ramil was fantastic and worked fast. So worth calling he fixed two appliances for me in two hours

Washing machine repairOven repair
Paola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The technician fixed my washing machine issue, and everything is working well. They provided a 6-month warranty on the repair and maintained good communication throughout the process. Overall, a positive experience. Thank you!

Washing machine repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Raim did an excellent job fixing our washing machine. He would have been able to repair in one trip however he had to order different parts. The one he had on truck was different.

Paid $350–400Reasonable priceWashing machine repair
Magic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Called for an estimate on the weekend and Leo was there with his assistant first thing Monday morning. He quickly identified the problem and gave me an estimate and ordered the parts. They were back the next morning to install the part and test the machine. I highly recommend Leo and his team for quick and efficient appliance repair at a reasonable price.

Paid $350–400Reasonable priceWashing machine repair
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Showed up, pushed a couple buttons, charged me 220 and left. Problem not fixed, no response on call backs.

Washing machine repair
JanetteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

I had a terrible experience with this repair service for a machine less than a year old. Initially, I was told two parts were needed and would take 3 days to arrive. After reviewing the issue, I messaged them with video evidence suggesting a different problem, as their proposed fix was already extremely expensive.…

Paid $350–400OverpricedWashing machine repair
Jesse7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The quickest I think I have ever had a company come out and fix my issues. Reasonably priced and diagnosed the issue with ease. 10/10 would recommend

Washing machine repair
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ramil fixed washing machine. Good service.

Paid $400–450Washing machine repair
Esmeralda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ramil did great fixing our washer.

Washing machine repair
Jill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent work - very quick and efficient! Dmitiry did an amazing job — fixed everything perfectly!

Paid $500+Reasonable priceRefrigerator/freezer repairWashing machine repair
victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Leo was very knowledgeable and Quick

Paid $350–400Reasonable priceWashing machine repair
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

The team did everything they could to fully repair my unit, but since it was an old unit, they were able to get it up and running. They gave me a discount for the service because they couldn’t fully repair it. The customer service team was really consistent on helping me resolve the issues

Paid $450–500OverpricedWashing machine repair
VarvaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent company. David went above and beyond to work around my busy schedule and fixed my washing machine in less than 20 minutes. I highly recommend them!

Great priceWashing machine repair
LaTishiaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil, was great. He assessed the issue and promptly completed the work. He explained everything. Great work.

Paid $350–400Reasonable priceWashing machine repair
JpLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil was great! Arrived on time and provided excellent service

Dryer repairWashing machine repair
RebeccaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramil was incredibly kind, professional, and knowledgeable, he came out to fix my washing machine the same day I was having an issue with it. He quickly figured out the problem, took the time to explain what was wrong, ordered the part, and was back within 48 hours to get it fixed. Very professional, reliable, and pleasant to work with. Highly recommend!

Washing machine repair
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and quick service from Ramil.

Paid $350–400Reasonable priceWashing machine repair
Elizaveta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Express Xpert for washer repair in West Palm Beach. My washing machine suddenly stopped working, and they were able to schedule a technician quickly. The technician arrived on time, diagnosed the problem, and explained exactly what needed to be repaired before starting the work. The…

Paid $450–500Great priceWashing machine repair
Orlando7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leo was very profesional and polite with a nice smile the whole time and took his time to get my washer back up to new again. Highly recommend.

Reasonable priceWashing machine repair
Jeannene15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Did not stop until it was fixed and it was a difficult fix Very pleased

Paid $450–500Reasonable priceWashing machine repairWasher/dryer repair
Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dmitriy was very efficient and friendly. Excellent service!

Washing machine repair
Vijay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramil , fixed washer.

Paid $350–400Great priceWashing machine repair
Veronica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast and great. Thank you Leo.

Reasonable priceWashing machine repair
Tasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service!!!

Paid $350–400Reasonable priceWashing machine repair
Rene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great! Ramil was amazing

Washing machine repair
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramil was a great help! He fixed both my washer and dryer.

Paid $500+Not sureDryer repairWashing machine repair
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ramil was on time and diagnosed and repaired my washing machine quickly. Definitely recommended and I will use Express Xpert for all my appliance repair needs.

Paid $350–400Reasonable priceWashing machine repair
TimurLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ramil is a very cool specialist, clearly figured out what needs to be done with my refrigerator, also gave practical advice on using a washing machine and dryer, I recommend it to everyone

Paid $150–200Great priceRefrigerator/freezer repairDryer repairWashing machine repair
Cory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Came out same day and quickly resolved the issue and fixed the washing machine in under an hour.

Washing machine repair
george8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service!, Professional Mike was the best came right away in and out. Everything was smooth and highly recomend this company!

Customer photo from george's review
Paid $500+Washing machine repair
nicole13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My washing machine was having issues and Ramil was able to quickly identify the cause of the issue and help me with next steps. He was extremely friendly and helpful - would recommend their services!

Paid $50–100Reasonable priceWashing machine repair
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ramil did a great job fixing my washing machine. He was very quick and professional.

Washing machine repair
Dr.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had to call Express after a bad experience with another company trying to fix my washing machine after 3 attempts. When I contacted Express they were super fast and professional. The technician was very knowledgeable and showed me exactly what was wrong and my options. I would not hesitate to call them again when needed.

Paid $200–250Reasonable priceWashing machine repair
Alina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service! They responded quickly, arrived on time, and diagnosed the issue with the washing machine right away. The technician was professional, knowledgeable, and explained everything clearly. The repair was done efficiently and neatly, and now the machine works like new. Fair pricing and no unnecessary upselling. Highly recommend!

Reasonable priceWashing machine repair
Jimmy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Cannot express my thanks enough to Express Xpert guys. I have a Whirlpool washing machine for 22 year and never had a problem. A couple of days ago it stopped working in the middle of a cycle. I could not open the door. I called Sears Home service, and the service guy didn’t even look at the machine at all. He only…

Paid $150–200Great priceWashing machine repair
Emilio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Aleksei was professional and very knowledgeable.

Great priceDryer repairWashing machine repair
MonicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love how fast and efficient Alex was I love the service Thank you

Great priceWashing machine repair
Francine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Demitry fixed our washing machine in no time. Very friendly and knowledgeable. Will recommend them to all my friends!

Washing machine repair
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDryer repairWashing machine repair
Rav789a year ago★★★★★

Rating only, no written review.

Great priceDishwasher repairRefrigerator/freezer repairDryer repair

Price

$371+34% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 60%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair53$139–$440
Washing machine repair40$126–$371
Dryer repair40$176–$365
Dishwasher repair26$119–$371
Freezer repair3$153–$453
Washer/dryer repair3$126–$340
Stove, cooktop & oven repair3$132–$421
Oven repair2$153–$427

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