How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREExquisite Carpet Cleaning
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,417 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Exquisite Carpet Cleaning for 8 kinds of job.
Exquisite Carpet Cleaning for area rug cleaning
Clear ✕All 83 Google reviews tagged “Area rug cleaning”
Josh was great! Everything looks fantastic! The carpets look like new!
Josh was very punctual and kept us updated on his arrival. He worked hard and was very pleasant. He did a great job
Chandler and Josh were on time and did a great job cleaning our carpets. All done in an hour and a half.
Great prices and quick but thorough work. Would definitely recommend. Carpet looks great and scheduled very quickly.
Great service! Employees are very nice and hard working.
Thanks for your great workmanship. Everything looks fantastic!
Great service, the carpets looks so mich better!
Wonderful service that does a great job
great job great crew
They were very polite and did a really good job! Chandler moved furniture, went above and beyond and I'm really surprised at how much better our light-colored bedroom carpet looks! But all the rooms look really good!
Josh and Michael cleaned our large area rug and it looks better than ever! They are incredibly knowledgeable, as well as polite and professional, I continue to be impressed. You’ll be so pleased when you have them clean your carpet.
They are prompt, professional, and their results are amazing. My old carpet looks brand new. Carl D.
Very professional
We had 3 bedroom carpets cleaned, haven't been professionally done until now. All we can say is WOW! What a difference, they almost look brand new! And Chandler and his coworker were great! Friendly and professional! Thanks again for a job well done!
He was fast and very considerate, and took care of cat urine.
Great customer service. Thanks for a great job!!!!!
Just had a large area rug professionally cleaned by Exquisite Carpet Cleaner. They came and picked up the rug, cleaned it and returned the rug. Great communication, professional and my rug looks beautiful. Would highly recommend.
Josh and Nick always do a great job. Very professional and courteous. We have used them for furniture, carpet and area rugs. I would recommend to anyone looking for carpet and furniture cleaning.
Timely responses, friendly technicians, great work! I had them out twice ~ first time to do carpet cleaning, with some pet stain/odor removal. I was told that they would come back if we continued to notice any odor. Upon contacting them about that, they indeed agreed to come back out and do a second cleaning, and…
Amazing job ! They were here before the scheduled time and they did a great job! Carpet looks like it’s new! Very satisfied will call them again !
They did a fabulous job
I regularly use Exquisite for my carpet and upholstery needs. They have cleaned my home and a rental property. Every experience has been positive; high quality cleaning and amazing staff!
Punctual, polite and did a great job!
Always on time, efficient and professional. I almost threw away my barstools, thinking the upholstery was trashed. Exquisite cleaned them and they look new again!
As always, another great job cleaning our carpet, couch and throw rug. I highly recommend you always!
Paul was on time and very accommodating to work around our tight remodeling schedule. It is our third time getting the family room carpeting cleaned in the last several years. It looks so vibrant. Several stains removed and the fibers are refreshed and rejuvenated. He even surprised me by cleaning the small entry…
Excellent job and hard working professional employees.
I'm very happy with the excellent job done!
The entire team at Equisite are exceptional. Josh is especially courteous, professional and trustworthy. They have a lifetime of experience and will treat your carpets with care at a reasonable cost, offering excellent value. They delivered on time with a personal touch. We’re delighted and will continue to appreciate their cleaning services.
Very professional and flexible. I asked for a last minute addition and they easily accommodated. My carpet is fluffy again! Highly recommend!!
Chandler and Nick were very professional, on time, organized, explained the process and completed the work efficiently. Would definitely use again for carpet cleaning services.
Arrived early and very well done. They were able to restore my couch and rugs to like new conditions.
They were on time quick and very informative. Did a great job!! Thank you!!
Chandler and Corey were thorough, professional and pleasant. They did such a great job quickly and the carpet looks and smells 1000 times better! We’ll definitely use them again in the future! So happy!
The guys were great! Friendly Fast and Efficient. I felt comfortable letting them service our needs. Will definitely be hiring them againa nd again. Look no further guys Exquisite Carpet Cleaning is the company to go with hands down!!
Scheduled Equisite for my Aunt's home and they did a fabulous job. The two gentleman who came to her home were so polite and thorough. They made her feel very comfortable with what they were doing. Great Job!
I’ve had my area rugs done and our office tile and carpet cleaned. My parents had a cat that really liked one of their rugs and the smell is completely gone. They’re very professional and efficient amd will definitely continue to use them. Great company!
Dave and Josh were very professional and personable! The carpeting looks brand new! Thank you and Merry Christmas!
Paul and Chandler handled my ceramic tile floors to make them shine again and the area rug looks brand new! used them for 20 yrs plus and they cant be beat! Jake
Chandler did a fantastic job! We'll definitely use the company again!
Chandler did an exceptional job very pleased. He is such a polite, very professional young man and explained everything. I would highly recommend their services!
Ask for Mike. He is the best.
They were so helpful from the office staff to the on-site crew, thorough, professional service my carpet looks great and smells terrific!
Chandler and Jake always do such an amazing job! They take their time and everything always looks like brand new, again. Such professional and great guys. We love this company!
Nice guys, very polite , good job
The staff that cleaned the carpet were professional , efficient . They performed a really nice smelling cleaning to my carpets . I will definitely use them in the future .
The 2young men were on time, friendly, courteous and very efficient. They did a great job cleaning my carpeting and area rugs. I would recommend Exquisite Carpet Cleaning. Very satisified!!
Amazing service! Paul was very nice and courteous while working around my schedule. Rug looks and smells 100 times better than when I gave it to them. Even fixed the fringe on it for free. Well worth the money!
Love use the guys are the best
Extremely friendly .. on time.. perfect job
The workers were extremely professional, clean and polite. They answered all my questions and then got right to work. The upholstery on the pews look fantastic and they got all the stains out of the carpet. They left no mess. I will be telling my friends and family about Exquisite Carpet Cleaning. And, their price…
They came out early for a emergency we had. Also after our finished basement flooded they provided excellent cleaning and restoration services. We couldn’t believe how good they did.
Great customer service and follow up. Had to come back put and try again at a stubborn blue shampoo stain and they were good about working with us to try to get it out.
Paul and his team are very professional, and knowledgeable at their business. They also cleaned my ceramic kitchen floor and made it look like new! Very impressive work. I will recommend them and they will be my forever go to cleaning business. Thank you for all you did. Deborah Acosta
Exquisite Carpet Cleaning did a great job cleaning our carpets and area rugs! This is the second time we have used them and they are very professional and do an amazing job! I will be using them again in the future!
What a wonderful small, local company this is! The quality of their work was excellent, but their real best asset is their customer service which was outstanding. The two men who delivered my cleaned oriental rug were exceptional in their willingness to help. Not only did they volunteer to vacuum, roll, and tie up…
Prompt & friendly/ on time & went above and beyond for my job......explained ever step they were going to do also made sure to keep the house clean while going in and out. They paid attention to detail while doing the great job they did. THANK YOU VERY MUCH FOR A FANTASTIC JOB & I will be calling them back to do the entire basement.
I had several cat urine spots and they got all of it cleaned. My house smells so fresh! Carpet and furniture dried quickly. Would definitely use them again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 405 | $170–$359 |
| Carpet steam cleaning | 255 | $170–$390 |
| Pet stain & odor removal | 182 | $203–$385 |
| Carpet cleaning | 160 | $170–$429 |
| Upholstery cleaning | 136 | $196–$359 |
| Area rug cleaning | 82 | $164–$359 |
| Flooring | 32 | — |
| Water damage-related cleanup & repair | 13 | — |
