Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Customers frequently cite punctuality, professional communication, and effective removal of stubborn stains or odors from carpets and furniture as key benefits. The business offers services including grout sealing and rug cleaning, with many reviewers noting that technicians arrive on time and deliver results that make floors appear new. A recurring criticism in lower-rated reviews involves pricing discrepancies, where final costs exceeded initial quotes or were perceived as high relative to the cleaning quality.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,416 Google reviews we collected
Phrases our text analysis found in 1,015 written reviews
Price verdicts customers left with their Google review
Middle half of what 153 customers paid ($214–$421) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,015 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jeremiah was very professional and did a great job.”
“RUDE RECEPTIONIST!”
“Chandler and Jeremiah did a great job on our carpets.”
“Not only does the apartment smell amazing (it was a horrible smell before) but the carpets look good too.”
“They came to pick up the same day and they deliver very well.”
“we love Exquisite and would recommend them to everyone!”
“If you are a person of color STAY AWAY from this company!”
“They do a great job— fair pricing and they never try to upsell you.”
“This place is a crazy rip off.”
“Josh was very punctual and kept us updated on his arrival.”
“The pricing was reasonable and transparent, availability was quick, and Cameron completed the job very quickly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Exquisite Carpet Cleaning for 8 kinds of job. Pick one to see what they paid and said.
Jeremiah was very professional and did a great job. Appreciate the care he took in getting up some spots that i wasn’t sure were removable. We will definately use Exquisite again.
I'm very pleased with the carpet cleaning service! Jeremiah did a wonderful job. He is knowledgeable, professional and friendly. Did the job with a smile and awesome attitude. Thank you so much!
I really like their service. They came to pick up the same day and they deliver very well. They’re very nice to work with. I love their work. The wrongs are Beautiful. I’ve been a Customer for many years, and I’d like their Services.
Chandler & Jerimya were great. Carpets,,furniture and grout cleaning & sealing. Everything looks great. What a difference clean grout can do for the floors. Both boys were kind, courteous and respectful. I will be using this service from now on.
Josh always does a fantastic job! Identifies and treats stains in carpet til they are gone!
Exquisite Carpet Cleaning did a fantastic job for me. They were very courteous & professional. I would highly recommend them!!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 405 | $170–$359 |
| Carpet steam cleaning | 255 | $170–$390 |
| Pet stain & odor removal | 182 | $203–$385 |
| Carpet cleaning | 160 | $170–$429 |
| Upholstery cleaning | 136 | $196–$359 |
| Area rug cleaning | 82 | $164–$359 |
| Flooring | 32 | — |
| Water damage-related cleanup & repair | 13 | — |
5.0 ★★★★★ 1,417 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
on time and efficient. Wow!
Thank you for the great review!
Jeremiah was very professional and did a great job. Appreciate the care he took in getting up some spots that i wasn’t sure were removable. We will definately use Exquisite again.
Debbie, thank you for your awesome review! We would be happy to clean for you again, whenever you are ready!
They do great work! Have been our go to carpet cleaners for years. Never disappoint. Highly recommend
Marilynn, thank you so much for your great review! We appreciate your continued business!
Great from start to finish!
Thanks Tim!!! It was a pleasure to work with you.
excellent job
Greg, thank you for your 5 star review!
Did a great job, look like new
Dave, thank you for your great 5 star review!
I'm very pleased with the carpet cleaning service! Jeremiah did a wonderful job. He is knowledgeable, professional and friendly. Did the job with a smile and awesome attitude. Thank you so much!
Diane, THANK YOU for your phenomenal review! We'd be happy to clean for you again, whenever you're ready!
We had carpet and furniture cleaned house smells fresh. Customer service is excellent. I trust them in my home
Lori, thank you for your great 5 star review & trust in us!
Great job. Arrived on time as promised. Carpet looks brand new
Jeff, thank you for your wonderful 5 star review!
Josh was great! Everything looks fantastic! The carpets look like new!
Jean, thank you for your great 5 star review!
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
