How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREExquisite Carpet Cleaning
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,417 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Exquisite Carpet Cleaning for 8 kinds of job.
Exquisite Carpet Cleaning for carpet cleaning
Clear ✕All 161 Google reviews tagged “Carpet cleaning” · showing 60
Both gentlemen were very pleasant and professional and the carpets look great!
Josh was very punctual and kept us updated on his arrival. He worked hard and was very pleasant. He did a great job
Rugs have come back home in beautiful condition. Excellent service and staff who enjoy to present a great finished product!!!
My.carpet looked new again.
Always efficient and thorough!
I always call Exquisite Carpet Cleaners for my carpet and upholstery cleaning. They are very professional and do a great job! Definitely 5 stars!
My appt was 8:30 and the tech was on time and he explained everything along with the price. I have used this company at least 6yrs or more.
Love your service
As usual, right on time with friendly service. That’s why I always use & recommend this company. My carpets look great & he was done in no time & at all lesser price then quoted.
Excellent Service, professional, friendly , knowledgeable and did an amazing job on the carpets!
Fast, efficient and very professional! Carpets look new. Josh is very nice and easy to work with. He took care not to hit walls, and put blocks under furniture legs. Will definitely use again.
Always a great experience, great service. Highly recommend!
Chandler did a great job on my carpeting and tile grout! Very professional and everything looks fresh and brand new again! Thank you Exquisite!
Great service, the carpets looks so mich better!
Techs did a great job, on time and very professional. Very happy with the services and will contact next time.
Have been using Exquisite for the last few years and am always happy with the results.
This is the third time I've had Exquisite out to clean the carpet on my stairs. They always do an excellent job and the technicians are super friendly.
My kitchen floor grout was 25 years old and it was pure white when they finished. My dryer vent was cleaned out and my other tile in my house sparkles as well as my couchm chair and stairs.
Cleaners were on time, informative, clean cut, friendly. Excellent cleaning job. I am very satisfied. Rugs look great, and were all dry by the next morning.
Team was amazing, and quick! After thinking my carpets were a gonner, Exquisite was there to breathe more life into them! Very very highly recommended! You will not be disappointed!!
They did a wonderful job. We would highly recommend Exquisite Carpet Cleaning.
They were great. Really made the carpeting look good. I highly recommend.
Wonderful job. Carpet looks great! Very friendly and professional.
The workers were very professional and yet extremely cordial to us. I showed them the area to be cleaned and they went right to work. They did an outstanding job, even promising to return with a bottle of their cleaner That is beyond expectation for any employee. Thanks for a job well done.
great job great crew
I appreciate how efficient and stress free my experience with exquisite carpet cleaning has been, from scheduling, confirmations and the service. The two young technicians were very helpful, made sure to protect my furniture and did a wonderful job. Thank you!
We recently had the pleasure of hiring Exquisite Carpet Cleaning, owned by Paul Brown, for a much-needed carpet cleaning in our living room and master bedroom. His sons, Josh and Chandler Brown, came to our home and worked absolute miracles! We were convinced both rooms needed full carpet replacements, but they…
Professional carpet/furniture cleaning service with excellent results. Communication provided via text & email. Prompt arrival, cleaning completed within an hour. Easy billing & receipt provided via email. Josh & Michael were Pro’s to work with.
Josh and Michael cleaned our large area rug and it looks better than ever! They are incredibly knowledgeable, as well as polite and professional, I continue to be impressed. You’ll be so pleased when you have them clean your carpet.
Josh and his partner did a fantastic job cleaning my living room and dinning room carpet!! It looks and smells sooo good
We use Exquisite Carpet Clean at least once a year. Very thorough, professional and polite -the guys did a great job as usual! Thank you
Josh and his partner were extremely pleasant and they did an excellent job on our carpet. We had quite a few pet urine stains that almost all came up. I would definitely recommend Exquisite Carpet Cleaners.
We had 3 bedroom carpets cleaned, haven't been professionally done until now. All we can say is WOW! What a difference, they almost look brand new! And Chandler and his coworker were great! Friendly and professional! Thanks again for a job well done!
I purchased carpet cleaning for my Mom for Christmas and Exquisite Carpet Cleaning was wonderful. They arrived early and were done in no time. My mom says the carprt looks amazing and she was so pleased with how nice and accomodating they were. I will definetly be using them for my house!
He was fast and very considerate, and took care of cat urine.
Had 3 different companies come service my carpets in the past, none came close to the satisfaction I received today. No other company will be back. You're stuck with me, great job guys.. 👏 👍
Very curtious & professional
Amazing results! fast, professional and efficient. will do business with again and again.
Josh was prompt and friendly and did a great job!! Tgis isnthe 4th or 5th time and I have never been disappointmented after they clean my carpets! The carpeting is older, and they make it look new! 😊
Excellent Service very professional. Carpet looks exquisite and smells sooo fresh! Very Happy Highly recommend this company!!
Just had a large area rug professionally cleaned by Exquisite Carpet Cleaner. They came and picked up the rug, cleaned it and returned the rug. Great communication, professional and my rug looks beautiful. Would highly recommend.
They were really great! We’re very happy with the results!!
This company definitely lives up to its name. My Carpet was absolutely Exquisite In every room. They took there time very professional, Will not hesitate to use them.
The gentlemen were professional, courtesy, and friendly. Would recommend a thousand percent!
Josh and Anthony were great they did a wonderful job very professional and informative.
Their service was excellent and very quick. I appreciate their professionalism. I would recommend this company service to anyone!!!
Very friendly and professional! Did a great job on my whole house cleaning. All stains removed. Definitely recommend!
Another great job by the crew from Exquisite Carpet Cleaning. Hard working, thorough, and professional. Highly recommend! Thank you!
Thanks to my elderly pup not feeling well there was a large stain on carpet (no before pic as it was nasty.) I called Exquisite Carpet Cleaning for help. Quick response, timely arrival, pleasant staff, wonderful results. This is not the first time I've used them and will continue to as needed. Thank you Exquisite!!!!
Great service from the moment they picked up the phone. Their crew was on time, friendly and knowledgeable. ...and our carpet looks awesome. 👌
You surpass Stanley Steamer.
We were looking for a company in emergency situation because there was a 5 foot mirror broke and we had four children in the house I called them and they came out the very next day 10 AM sharp little bit early very professional respectful and nice our rugs turned out great and the technicians went above and beyond.
Josh and Nick always do a great job. Very professional and courteous. We have used them for furniture, carpet and area rugs. I would recommend to anyone looking for carpet and furniture cleaning.
I called and they were able to get the job done the next day. Great service and very professional. I would highly recommend this company!
Timely responses, friendly technicians, great work! I had them out twice ~ first time to do carpet cleaning, with some pet stain/odor removal. I was told that they would come back if we continued to notice any odor. Upon contacting them about that, they indeed agreed to come back out and do a second cleaning, and…
The two gentlemen arrived on time and were very friendly and very informative on what it is that they did. Finished in a timely manner. I would definitely recommend Exquisite Carpet Cleaning. I will definitely use them again .
Responded to an emergency situation, promptly and did a fine job of fixing the problem.
The guys were great. Very polite and respectful. They showed up on time and worked fast and efficiently. They even removed some stains that I had no hope for!
Josh and Cary were amazing in everyway. My carpeting never looked so good. We will use your services again.
They did a really awesome job. They called and asked if they could come earlier which was great. Carpet came out beautiful. Smelled fresh again. Definitely would use these guys again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 405 | $170–$359 |
| Carpet steam cleaning | 255 | $170–$390 |
| Pet stain & odor removal | 182 | $203–$385 |
| Carpet cleaning | 160 | $170–$429 |
| Upholstery cleaning | 136 | $196–$359 |
| Area rug cleaning | 82 | $164–$359 |
| Flooring | 32 | — |
| Water damage-related cleanup & repair | 13 | — |
