How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREExquisite Carpet Cleaning
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,417 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Exquisite Carpet Cleaning for 8 kinds of job.
Exquisite Carpet Cleaning for carpet steam cleaning
Clear ✕All 264 Google reviews tagged “Carpet steam cleaning” · showing 100
Jeremiah was very professional and did a great job. Appreciate the care he took in getting up some spots that i wasn’t sure were removable. We will definately use Exquisite again.
Did a great job, look like new
I'm very pleased with the carpet cleaning service! Jeremiah did a wonderful job. He is knowledgeable, professional and friendly. Did the job with a smile and awesome attitude. Thank you so much!
We had carpet and furniture cleaned house smells fresh. Customer service is excellent. I trust them in my home
Great job. Arrived on time as promised. Carpet looks brand new
Josh was great! Everything looks fantastic! The carpets look like new!
Awesome job! Great crew. Very professional and did an outstanding job! Thanks!
I really like their service. They came to pick up the same day and they deliver very well. They’re very nice to work with. I love their work. The wrongs are Beautiful. I’ve been a Customer for many years, and I’d like their Services.
Jeremiah did an excellent job. My neighbor came by to see what he was doing and had him come to her house and give an estimate for cleaning her carpets and he is coming in next week to do hers. Thanks Jeremiah.
Very timely and great work!
Chandler & Jerimya were great. Carpets,,furniture and grout cleaning & sealing. Everything looks great. What a difference clean grout can do for the floors. Both boys were kind, courteous and respectful. I will be using this service from now on.
Josh always does a fantastic job! Identifies and treats stains in carpet til they are gone!
Josh is awesome. Couldn't be more happy.
Josh always does a great job. He’s always extremely professional and provides quality service. Won’t use anyone else.
The two technicians were on time, and they worked very quickly and efficiently. Chandler and Jeremiah did a great job on our carpets. They took out stains that a different company said they could not get out last year. There were a few stains that surfaced after they left, and they came back without hesitation and…
Exquisite Carpet Cleaning did a fantastic job for me. They were very courteous & professional. I would highly recommend them!!
The gentleman that came to clean my carpets name was Chandler and man what an amazing guy. Friendly, respectful, efficient, and just all around really good at his job. The carpets came out looking amazing, I can’t even believe how well he did. This company is great, can’t say enough good things.
Josh came out again on Sept 2 and rinsed my carpet .The sticky residue was gone after that rinse. Also my couch and loveseat were cleaned prior by Josh and look great. I'm glad Josh was able to get rid of sticky residue.
I can’t get over how good our carpets got out. We had rust stains from a piece of antique furniture that we just couldn’t get out. The stains had been there over 8 years. Josh got them out. It looks amazing.
Rugs have come back home in beautiful condition. Excellent service and staff who enjoy to present a great finished product!!!
Chandler and Josh were on time and did a great job cleaning our carpets. All done in an hour and a half.
Josh was very nice and polite and did a great job on cleaning my carpets. Smell really clean and you can tell it was fresh water used. Thank you Josh and look forward to using you all again in the future.
Josh did a great job cleaning our carpets. He was very friendly and efficient. I would definitely have these people again!
Very thorough job by caring professionals. Great work!
Very nice and respectful young men. Polite and on time. Did a great job. A little pricey but very trustworthy. Did a great job.
He was very respectful. When he was done He explained everything that he did and the things that I needed to know. I couldn't breathe. He was very nice to talk with. I enjoyed him.
Great service and cleaning. 4th time used and always very good cleaning.
Excellent Service. Very Professional
Quick, efficient and friendly representatives. Explained procedures and process well. Will recommend to others.
Oh my gosh we had Josh and Casey out to the house to steam clean all our tile floors, the floors are about 35 years old and needed some TLC…it only took about 90 minutes start to finish and the difference is jaw dropping, we’re SO thrilled and can’t say enough about how wonderful we’re always treated using Exquisite.
Chandler was great!! Very thorough, knowledgeable, and friendly Appreciate you guys and thank you for getting me in -in a timely manner. Shout out to local family owned businesses!!
Jeremiah arrived on time. Clean appearance. Explained what he was going to do. Told me the price.asked if I wanted hallway cleaned.had not even thought about it. Did decide on it. The job was over quickly. I will hire him again. My husband past the beginning of this year and my daughter is cargiving me from far…
I always call Exquisite Carpet Cleaners for my carpet and upholstery cleaning. They are very professional and do a great job! Definitely 5 stars!
The house smells amazing and the carpets look beautiful!
I was very pleased with my carpet cleaning. Carpet looks brand new.Chandler was on time and very polite and caring.I will be recommending Exquisite and using them again.
My carpet looks brand new! Great job! Would definitely recommend! Chandler is awesome!
Josh was phenomenal. He had similar carpet issues as myself and was very helpful. Couldn’t have sent out a better person!
Awesome job Josh did on my furniture.. my couch and chair they look brand new. I’m having him come back to clean my carpets. I highly recommended him. Carpeting looks brand new I’m 100% Satisfied thanks Josh
Extremely thorough, moved every piece of furniture that they could move! All the spots we had are gone! The carpet looks brand new and it smells so fresh and clean in our entire house! Highly Recommend!
Josh was professional, friendly & thorough. I’m very happy with the service he gave.
Did a very good job and they were very nice
As usual, right on time with friendly service. That’s why I always use & recommend this company. My carpets look great & he was done in no time & at all lesser price then quoted.
Vdry professional. Great job. Will definately use them again.
Have used them several times before. Always do a great job. Very professional and polite. Will continue to use them in the future.
Very good took with from appointment setting to the job. Had a couple very soiled carpets that came out very good.
Very professional and quick. I was amazed at how the carpets looked after cleaning.
Very professional, and efficient. Did a wonderful job. Thank You.
When most service people are late these folks called and said they could come early! They showed up, did a FANTASTIC job, were courteous and thorough. I highly recommend them!
Fast, efficient and very professional! Carpets look new. Josh is very nice and easy to work with. He took care not to hit walls, and put blocks under furniture legs. Will definitely use again.
Great and timely service with a very polite technician.
Thanks for your great workmanship. Everything looks fantastic!
Great service. Very professional!
On time and 2 professional cleaners. Efficient, clean and hard working. Excellent equipment and carpets came out nicely.
The two young men were very nice & we ate happy with their work rk
Both men did a great job.
Great job! Very Happy! Second time using your company. Would definitely hire again!
I was throughly satisfied with the job exquisite did on my carpet. He was very professional and will definitely use them again.
Good communication, personable, and great work ethic. Chandler contacted me to see if could come earlier, which worked out well! He got right to work, cleaned the carpet, stairs and landing. He answered my questions, explained the process and did a thorough job! Very pleased with the results!
The crew showed up on time which is a plus in my book! Excellent carpet cleaning service they remove stains I thought would never come out. Affordable pricing and amazing results. I highly recommend Exquisite Carpet Cleaning you will not be disappointed! We'll definitely be using them in the future!
The representative was incredibly thorough and never rushed through the job. In addition to carpet cleaned 6 dining room chairs
Josh was friendly, respectful and efficient. He did a very good job cleaning our carpets.
Great customer service and fast response and a job very well done
Absolutely thrilled with the results. We thought we would have to replace the carpet but now it looks amazing. Nice friendly young men. Thanks so much.
Exquisite Carpet Cleaners are the best. They are so accommodating… they do what they can to schedule an appointment that works for you. Their employees are friendly and they make sure you are satisfied with the job. I highly recommend Exquisite.
Our carpet in the basement was really dirty! They did an excellent job, looks very good. They were also very professional and polite. We appreciate their services.
These guys do a very good job. Made my 20 year old carpet look new again.
Carpet looks Great. Company on time and very polite. Wanted to make sure we were completely satisfied with the results. This was a commercial space . Will call again if needed.Thank You for being professional.
I am a returning customer. The tech that was scheduled for my carpet cleaning today was extremely professional. He arrived within the timeframe I was given by the scheduler. He asked a few questions, and got right to work. He moved furniture out of the way. The area rug that needed to be cleaned was in my living…
Fast, professional friendly service. Went extra to remove some stubborn spots. We will use them again. Good job Josh, keep up the great work!
The whole experience was perfect. The guys were very nice. They were diligent and professional. Carpets look amazing.
On time. Very professional and courteous.
Two very courteous and respectful young men came to clean my carpeting. They were very thorough and took their time. My carpeting is a very light pale beige, and is close to twenty years old. It looks so good!! They gave us instructions and information before they left to expedite the drying process. They also…
They do a great job— fair pricing and they never try to upsell you.
Cleaners were on time, informative, clean cut, friendly. Excellent cleaning job. I am very satisfied. Rugs look great, and were all dry by the next morning.
Josh was excellent!! He did a great job! So quick too
Team was amazing, and quick! After thinking my carpets were a gonner, Exquisite was there to breathe more life into them! Very very highly recommended! You will not be disappointed!!
I had an excellent experience using Exquisite Carpet Cleaning. I was preparing to purchase new carpeting due to some difficult stains that I could not get out. I told the receptionist this when I made the appointment & she assured me that most stains can be removed. The service technicians were wonderful & the work…
Jerimiah was on the dot at 8:30 AM. He listened carefully to my tea stain problem explanation. Was quiet, did a really good job. He also did my couch. But I was worried about the tea stain. You can't tell there was even a spec of stain now. Please tell him JOB WELL DONE!!
To be honest I’m not impressed with the result and a 9 x 12 area rug cost $300+. Not impressed with the price either.
Excellent work and great professionals
On Time, Professional, Reasonable, and did a great job.
I love going with family owned companies…..they take their time and give personalized care. Josh was fantastic……very professional and knowledgeable. Will definitely call them again.
Josh and Mike did a fantastic job cleaning our carpet. It smell so nice and clean and looks like new. These two young men are wonderful to work with, very polite, careful and respectful. We always call Exquisite for our carpet cleaning.
They were great. Really made the carpeting look good. I highly recommend.
Top notch! Josh did excellent work!
Both young men were very polite and professional.
The guys are fantastic!!! They definitely deserve a bonus!!!
Excellent Job!! Carpet looks new!
Chandler did a great job on my carpet . Will definitely use them again and recommend them to all my friends.
Great service with very personable service people!
First cleaning could have a little better. A revisit worked out well. Cleaners showed up on time and did a good job. Very cooperative.
The guys did a fantastic job carpets were very dirty now that look great
VERY POLITE AND DID A GREAT JOB
I had Exquisite at my old house and knew they did a very thorough job. The carpets look great and they take care coming in with their hoses and equipment.
They always do a great job!!! Josh is very professional and a pleasure to deal with. Thanks
Josh was very thorough . Assured me my carpets would be spotless when they were done. They worked fast and efficiently .
Josh did an excellent job and he was courteous and professional. Will definitely use their services again.
EXQUISITE ALWAYS DOES A THOROUGH JOB OF CLEANING OUR CARPETS. VERY NICE PEOPLE
Worker was super nice and went above and beyond. Did a fantastic job.
Excellent. Josh & Mike were fantastic
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 405 | $170–$359 |
| Carpet steam cleaning | 255 | $170–$390 |
| Pet stain & odor removal | 182 | $203–$385 |
| Carpet cleaning | 160 | $170–$429 |
| Upholstery cleaning | 136 | $196–$359 |
| Area rug cleaning | 82 | $164–$359 |
| Flooring | 32 | — |
| Water damage-related cleanup & repair | 13 | — |
