Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Exquisitely Pampered Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Exquisitely Pampered Nail Spa

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 84 spas · 5.0★ from 179 Google reviews

📞 Call (614) 972-0264Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exquisitely Pampered Nail Spa is better than 97% of spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than 94% of spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exquisitely Pampered Nail Spa is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exquisitely Pampered Nail Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
—

Reviews for your job

Customers hired Exquisitely Pampered Nail Spa for 8 kinds of job.

Exquisitely Pampered Nail Spa for exfoliation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Exfoliation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 13 Google reviews tagged “Exfoliation”

Kim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely AMAZING!!! The name says it all. What an experience. Definitely worth it. ❤️

Foot massagesPolish removalNail painting
Clarissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a wonderful experience today with Stephanie at Exquisitely Pampered Nail Spa, the exceptional job that she gives doing your nails and she also educates on the best way to keep your nails healthy. I loved the experience from start to finish. And that hand scrub is out of this world. Loved every minute.

Nail artNail paintingNail designs
Haelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Stephanie is the best! It’s hard to find natural nail artists and I highly recommend Exquisitely Pampered Nail Spa! It was my first time getting a pedicure but it most definitely won’t be my last! Thank you Stephanie for the amazing service 🩷

Foot massagesNail paintingHand & foot massages
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Stephanie was so awesome. She came to the Ronald McDonald House of Charlotte to provide services to the families here. I received a beautiful and relaxing manicure from her. It really helped me during such a stressful time of my baby being in the NICU. Her dedication to this cause is truly commendable. 10/10 recommend!

Nail artNail paintingNail designs
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have just received, what is possibly, the best pedicure of my life. No exaggeration. Stephanie is so warm and kind and personable - even at 7 am! Yes folks, she does offer early morning appointments to accommodate everyone from the student to the first time parent to the business owner. Really those that have a…

Paid $80–100Foot massagesPolish removalNail painting
Chanchez10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m not sure if my original review saved so I want to leave another one: the service was 100/10! From the care of my nails, the down to earth convo, and the QUALITY PRODUCTS! I truly can’t wait to return. The scrubs and body butters smell AND feel amazing. My fav so far is “Bella love.”Thank you so much, Stephanie,…

Polish removalNail paintingExfoliation
Caitlin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely love my nails!!! Customer service is amazing, I'm legally blind and I feel very comfortable there. Please go get your nails done. You won't regret it.

Customer photo from Caitlin's review
Nail extensionsExfoliationManicure
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had such a relaxing experience with Stephanie during my manicure and pedicure! She was super attentive and made sure everything was perfect. My nails look gorgeous, and the whole experience was amazing. Her scrubs and body butter are scrumptious.

Nail paintingPedicureExfoliation
stephanieLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It's called Pro nails now, excellent service. Tom is wonderful , The whole staff was very friendly and polite. I chose a more expensive pedicure since it's been a while since I've had one. And gel on toes and fingers. I had a really great experience, I'll definitely be back🙂

Paid $120–140PedicureManicureFoot massages
TerondaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I found Stephanie and Exquisitely Pampered on Google! The reviews were great, but I really did not know what to expect! I can honestly say that my first visit was awesome!!! The location is convenient and really nice. Stephanie has a great personality, and her work is impeccable. I was really pleased with the…

Paid $100–120PedicureManicureFoot massages
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a wonderful experience. Stephanie was very friendly and did a great job with my manicure and pedicure!! I liked the massages she did on my feet & hands using her homemade scrubs & body butter.I would definitely use her services again!!

Callus removalKids' manicuresExfoliation
Emi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best place to get your nails done for sure!!! Super homey feeling and no judgment whatsoever. No awkward stage and the end results are to die for!!!

ExfoliationFoot massagesHand & foot massages
Columbus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephanie is the G.O.A.T when it comes to providing top notch service for manis and pedis. You will leave her presence knowing you've been Esquisitely Pampered!!

Callus removalKids' manicuresExfoliation

Price

$76-9% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure61$48–$74
Manicure48$45–$69
Nail painting26—
Foot massages24$43–$64
Nail art24—
Gel manicures16—
Exfoliation13—
Polish removal12—

Compare with

Skin Revival logoSkin RevivalExperts Score 99Kannapolis · 5.00★Butterfly Massage LLC logoButterfly Massage LLCExperts Score 99Kannapolis · 5.00★Beauty by Emily Spa logoBeauty by Emily SpaExperts Score 99Kannapolis · 5.00★