Experts Reviews · Company report
Exquisitely Pampered Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Exquisitely Pampered Nail Spa

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 84 spas · 5.0★ from 179 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exquisitely Pampered Nail Spa is better than 97% of spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than 94% of spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exquisitely Pampered Nail Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exquisitely Pampered Nail Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
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Reviews for your job

Customers hired Exquisitely Pampered Nail Spa for 8 kinds of job.

Exquisitely Pampered Nail Spa for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 16 Google reviews tagged “Gel manicures”

Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Stephanie was so awesome. She came to the Ronald McDonald House of Charlotte to provide services to the families here. I received a beautiful and relaxing manicure from her. It really helped me during such a stressful time of my baby being in the NICU. Her dedication to this cause is truly commendable. 10/10 recommend!

Nail artNail paintingNail designs
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I had a wonder first experience with Stephanie. She was very attentive, helped me pick my color, and great conversalalist! It was relaxing and just what I needed. I've been searching for the perfect nail salon for me and I definitely found it. I look forward to returning again and again! ❤️

Paid $60–80Gel manicures
LisaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie is amazing! I walked in with some pretty messy nails. She told me not to worry and I certainly did not! My nails look and feel wonderful. She is very detailed and knowledgeable. I would highly recommend her - so happy I found her salon!

Synthetic nail removalGel manicures
Natasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie is amazing! I had been to another nail spa just a week and half prior and had some issues with those nails and chose to visit Stephanie to get a new set. She took her time to figure out what they used and how to help my nails going forward. She did a beautiful set, but a week later they started lifting. I…

Paid $100–120Nail artNail repairGel manicures
Chanchez10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m not sure if my original review saved so I want to leave another one: the service was 100/10! From the care of my nails, the down to earth convo, and the QUALITY PRODUCTS! I truly can’t wait to return. The scrubs and body butters smell AND feel amazing. My fav so far is “Bella love.”Thank you so much, Stephanie,…

Polish removalNail paintingExfoliation
Caitlin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely love my nails!!! Customer service is amazing, I'm legally blind and I feel very comfortable there. Please go get your nails done. You won't regret it.

Customer photo from Caitlin's review
Nail extensionsExfoliationManicure
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had such a relaxing experience with Stephanie during my manicure and pedicure! She was super attentive and made sure everything was perfect. My nails look gorgeous, and the whole experience was amazing. Her scrubs and body butter are scrumptious.

Nail paintingPedicureExfoliation
TianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a wonderful experience! My pedicure left my feet feeling so smooth and better than ever. She makes a scrub that smells AMAZING and leaves your skin moisturized. I definitely reccomend and will be a repeat customer!

Paid $60–80PedicureGel manicures
stephanieLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It's called Pro nails now, excellent service. Tom is wonderful , The whole staff was very friendly and polite. I chose a more expensive pedicure since it's been a while since I've had one. And gel on toes and fingers. I had a really great experience, I'll definitely be back🙂

Paid $120–140PedicureManicureFoot massages
Shayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the most amazing experience here being serviced by the beautiful Stephanie! She made me feel so welcomed and relaxed during my time here. Her knowledge of the products she’s using, including her own, puts you right at ease knowing she KNOWS her stuff! My boyfriend set up my appointment for me as a surprise and…

Paid $60–80PedicureManicureNail art
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie made a point to get to know my nails and take care of them with patience and grace. She went above and beyond to remove my acrylics and apply gel. I'll definitely be back!

Paid $80–100Synthetic nail removalGel manicures
Jeanneine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie is excellent—friendly, professional, and really talented. This is my new go-to salon!

Foot massagesFrench manicuresGel manicures
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a wonderful experience. Stephanie was very friendly and did a great job with my manicure and pedicure!! I liked the massages she did on my feet & hands using her homemade scrubs & body butter.I would definitely use her services again!!

Callus removalKids' manicuresExfoliation
NicoleLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephanie did an amazing job on my hands and feet. She was very detailed and accommodating. I definitely left rejuvenated and exquisitely pampered. I can't wait until my next appointment.

Foot massagesGel manicuresManicure
Huana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

My mani/pedi service was phenomenal!!! Stephanie, was very attentive throughout my entire appointment. I enjoyed being pampered by Stephanie, as it was very relaxing and much needed. I was also ecstatic on how she takes the time to properly sanitize for cleanliness. If you happen to be in the area, give her a try she won’t disappoint you ♥️

Foot massagesGel manicuresPedicure
Columbus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephanie is the G.O.A.T when it comes to providing top notch service for manis and pedis. You will leave her presence knowing you've been Esquisitely Pampered!!

Callus removalKids' manicuresExfoliation

Price

$76-9% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure61$48–$74
Manicure48$45–$69
Nail painting26—
Foot massages24$43–$64
Nail art24—
Gel manicures16—
Exfoliation13—
Polish removal12—

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