Experts Reviews · Company report
Exquisitely Pampered Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Exquisitely Pampered Nail Spa

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 84 spas · 5.0★ from 179 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exquisitely Pampered Nail Spa is better than 97% of spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than 94% of spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exquisitely Pampered Nail Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exquisitely Pampered Nail Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
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Reviews for your job

Customers hired Exquisitely Pampered Nail Spa for 8 kinds of job.

Exquisitely Pampered Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$69
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 48 Google reviews tagged “Manicure” · showing 40

Kim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely AMAZING!!! The name says it all. What an experience. Definitely worth it. ❤️

Foot massagesPolish removalNail painting
BrendaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Delightful morning with Stephanie! She’s the best! Excellent mani/pedi! Relaxing, beautiful nails and a wonderful spirit! Highly recommend this business! I so enjoy being the only one getting pampered!

Paid $60–80Foot massagesHand & foot massagesManicure
Clarissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a wonderful experience today with Stephanie at Exquisitely Pampered Nail Spa, the exceptional job that she gives doing your nails and she also educates on the best way to keep your nails healthy. I loved the experience from start to finish. And that hand scrub is out of this world. Loved every minute.

Nail artNail paintingNail designs
Chapel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best Manicure/Pedicure I’ve ever had!! Stephanie went above and beyond to make me feel pampered throughout the entire experience. She took her time and paid attention to every detail. Her homemade non-toxic scrub/lotions made the mani/pedi feel even more luxurious. As my first salon “me time” after having a baby, I…

PedicureManicure
Channon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've had two manicures with Stephanie and thoroughly enjoyed them! She recommended Dazzle Dry polish that I really like and doesn't damage my nails. I also like the products that she makes and has for sale.

Manicure
zeke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stephanie was amazing! She really took her time and made sure the service was exceptional. Very relaxing and highly recommend!

Nail paintingPedicureManicure
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Stephanie is so sweet and thorough. She really takes her time and makes sure that you feel pampered. I can’t wait to book my next appointment with her!

Paid $40–60Manicure
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Stephanie was so awesome. She came to the Ronald McDonald House of Charlotte to provide services to the families here. I received a beautiful and relaxing manicure from her. It really helped me during such a stressful time of my baby being in the NICU. Her dedication to this cause is truly commendable. 10/10 recommend!

Nail artNail paintingNail designs
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Stephanie is amazing! Great attention to detail. Very thorough. Best mani/pedi I’ve ever had. She is genuinely interested in getting to know her client and making them feel pampered.

PedicureManicure
Michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I got a professional manicure for the first time in years. I am picky and this was an amazing experience! I feel pampered and cared for ontop of being happy with my outcome! She went above and beyond to make sure I got the exact shade of pink and the perfect chrome shade for my birthday nails. I am so happy after my…

Paid $60–80Nail artNail paintingManicure
layne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

AMAZING nail art!! stephanie made sure each design was perfect and to my liking before curing each nail, also let me see swatches of the different colors she had. the entire building was very clean and cute. overall an amazing experience and i’d heavily recommend :)

Paid $80–100Nail artNail paintingManicure
Caitlin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely love my nails!!! Customer service is amazing, I'm legally blind and I feel very comfortable there. Please go get your nails done. You won't regret it.

Customer photo from Caitlin's review
Nail extensionsExfoliationManicure
Lee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the BEST experience getting my nails done! From start to finish, the customer service was amazing. Stephanie was not only incredibly talented, but also so passionate about her work, it truly showed in the final result. My nails came out absolutely beautiful and exceeded my expectations! She took her time,…

Paid $60–80ManicureNail designs
A.Local Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I booked an appointment for my 8 year old daughter’s birthday. Her only birthday request was a spa day with her best buddy. I talked with Stephanie over the phone regarding the details and she was so pleasant and professional. We arrived Saturday for our appointment and Stephanie immediately engaged with the girls…

Paid $60–80PedicureManicure
stephanieLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It's called Pro nails now, excellent service. Tom is wonderful , The whole staff was very friendly and polite. I chose a more expensive pedicure since it's been a while since I've had one. And gel on toes and fingers. I had a really great experience, I'll definitely be back🙂

Paid $120–140PedicureManicureFoot massages
Aryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie provided an amazing experience. She was so sweet, kind, and compassionate. She truly creates a calm, peaceful environment while taking such great care of you.

Manicure
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I met Stephanie through the Ronald McDonald House, and she was so kind, personable, and caring. She took the time to deliver what I asked for, and it was a wonderful experience.

Manicure
AlexLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie was amazing, from her work to personality. Made my Queen feel comfortable and her body butter 🔥I haven’t tried another product as moisturizing especially for my working hands! Booking another session asap. I appreciate your services and good spirit!

Paid $100–120PedicureManicure
Shayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the most amazing experience here being serviced by the beautiful Stephanie! She made me feel so welcomed and relaxed during my time here. Her knowledge of the products she’s using, including her own, puts you right at ease knowing she KNOWS her stuff! My boyfriend set up my appointment for me as a surprise and…

Paid $60–80PedicureManicureNail art
LianaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the moment I arrived, I had a truly amazing experience with Stephanie. She is so kind and cares about making sure you are comfortable and heard. The one on one session with someone who had so much attention to detail was so nice. And her homemade body butter and scrub smelled so amazing that I had to get some…

PedicureManicure
Kadeem5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such an amazing experience . You can tell she really enjoys giving you a service and pampering you. You can really feel the love !

PedicureManicureFoot massages
Angela13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nails look amazing !!! Stephanie is great very nice loved getting my nails done and the scrub followed by a hand massage. Very highly recommended

Manicure
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie did my daughter’s nails, perfectly! We will definitely be going back!

Manicure
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an absolutely amazing first visit! I was pampered from the moment I arrived and she instantly put my worries at ease. I appreciated her kindness and expertise as she explained each step. With just one visit my cuticles are not splitting and my nails are looking so much better. I can’t wait for my next appointment!!

ManicureNail painting
Genette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie provided an amazing pedi/mani experience. She is definitely a pedi whisperer. In all of the years I’ve received pedicures, Stephanie’s process is by far the best. My feet felt incredibly soft!!! Converted into a repeat customer. Thank you Stephanie!!

Paid $120–140PedicureManicure
Mahitha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My 14 year old had her first nail treatment and manicure. Stephenie is wonderful in helping my daughter have a pleasant experience. Thank you Stephenie! You are awesome!

ManicureNail artNail extensions
TanyaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had amazing spa day with Stephanie at Exquisitely Pampered nail spa, I’ve been really stressed out , my pedicure was so relaxing and I love that the smell of harsh chemicals was not present , The atmosphere and ginger tea helped me so much ,❤️

Paid $160–180PedicureManicureFoot massages
Khristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie was awesome to talk to and loved her energy! Had to have nails done for a wedding and had no clue what I wanted to do. We sat down and talked colors and it all came together beautifully! Will definitely be going to her again!

ManicureNail art
ShayeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very nice, the nails are pretty and the luminary is really strong and lasts for a while.

Paid $60–80Manicure
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie’s work is awesome and she makes you very comfortable. You definitely are “pampered” throughout the service!!! She truly lives up to her business name. You will not be disappointed, book your service and get it done right!!

Paid $140–160PedicureManicureFoot massages
Cassandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie is an absolute gem!! I had a wonderful experience! My hands and feet feel amazing!

PedicureManicure
JosLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing service. My nails look so fabulous. My feet are fantastic. I love Ms Stephanie attention to details. I already booked my next appointment. 💜💅

PedicureManicure
DamolaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie is the absolute best! She is so caring and compassionate. She goes out of her way to make sure you feel "exclusively pampered!" She cares for the health of your nails and you will leave feeling refreshed and great.

PedicureManicure
ShaniquaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I met Stephanie at Manicure Day at RMHC. She was amazing! Her conversation was great and my nails look beautiful! Thank you Stephanie for helping make my day brighter!

Manicure
Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent service! Stephanie is thorough, kind, and gives the best pedicures and manicures! Paint✅, massage ✅, clean safe products ✅. Amazing work!

Paid $60–80PedicureManicureSculpted nails
Katrina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Got a wonderful manicure and pedicure from here! It was overall a lovely experience :)

PedicureManicure
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

OK, so got my nails done last Tuesday with my dad. I got a manicure with gel extensions. At first I wasn’t really feeling them. Nothing to do with how they were done. I’m just pretty particular. I felt really bad and told Stephanie and she was completely understanding And super reassuring. She then took the time to…

ManicureNail art
Bonita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I like the personal attention I received. I felt like I knew my manicurist was concerned with what I wanted instead of making money. I would recommend her to my friends. You look forward to going back. Thank u for that.

Manicure
Jolie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie is absolutely amazing and really puts so much care and love into the work she does for you. She makes sure you’re taken care of just as much as your nails and ensures that you’re comfortable and truly pampered. I loved the experience, my nails and my time with her!

Manicure
Danissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie has such a great personality, she's easy to get along with. She truly cares about her clients and the health of our nails, she will make sure you leave loving your nails! Great experience overall, left feeling truly pampered!

ManicureNail artNail painting

Show more manicure reviews (8 more) →

Price

$76-9% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure61$48–$74
Manicure48$45–$69
Nail painting26—
Foot massages24$43–$64
Nail art24—
Gel manicures16—
Exfoliation13—
Polish removal12—

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