Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Exquisitely Pampered Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Exquisitely Pampered Nail Spa

Kannapolis, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 84 spas · 5.0★ from 179 Google reviews

📞 Call (614) 972-0264Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exquisitely Pampered Nail Spa is better than 97% of spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than 94% of spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exquisitely Pampered Nail Spa is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exquisitely Pampered Nail Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exquisitely Pampered Nail Spa is better than —% of spas.–
—

Reviews for your job

Customers hired Exquisitely Pampered Nail Spa for 8 kinds of job.

Exquisitely Pampered Nail Spa for polish removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Polish removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 12 Google reviews tagged “Polish removal”

Kim13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely AMAZING!!! The name says it all. What an experience. Definitely worth it. ❤️

Foot massagesPolish removalNail painting
Letetia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I booked a pedicure with Stephanie and it was so good! Her homemade scrub and body butter massage had me feeling like I was in a spa. My feet were soft and my lavender gel polish looked very pretty 💜. I already have my next service booked! 😊

Polish removalPedicure
Hannah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Stephanie is an absolute gem! She volunteers at the Ronald McDonald House frequently and always manages to brighten up the day of families going through tough times. It’s truly inspiring to see her talent and passion shine through. My daughter is now a huge fan of nail art, all thanks to Stephanie! 😊 🩷

Customer photo from Hannah's review
Nail artPolish removal
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have just received, what is possibly, the best pedicure of my life. No exaggeration. Stephanie is so warm and kind and personable - even at 7 am! Yes folks, she does offer early morning appointments to accommodate everyone from the student to the first time parent to the business owner. Really those that have a…

Paid $80–100Foot massagesPolish removalNail painting
Chanchez10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m not sure if my original review saved so I want to leave another one: the service was 100/10! From the care of my nails, the down to earth convo, and the QUALITY PRODUCTS! I truly can’t wait to return. The scrubs and body butters smell AND feel amazing. My fav so far is “Bella love.”Thank you so much, Stephanie,…

Polish removalNail paintingExfoliation
Kristen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie is amazing! She is so patient and kind and really puts so much effort into the experience she provides for her customers. You can tell the moment you first start speaking with her how passionate she is about what she does. I absolutely recommend her services to anyone looking for quality nail care and nail art.

Nail artPolish removalNail painting
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stephanie’s work is awesome and she makes you very comfortable. You definitely are “pampered” throughout the service!!! She truly lives up to her business name. You will not be disappointed, book your service and get it done right!!

Paid $140–160PedicureManicureFoot massages
GabrielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mrs. Stephanie is not only an expert level nail technician (20+ years of experience) she has a warm welcoming personality with positive vibes, energy, and prayers to match. I truly have not experienced a pedicure with such attention to detail. My feet look and feel amazing. I will be coming back for my manicure…

Paid $140–160PedicurePolish removal
TerondaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I found Stephanie and Exquisitely Pampered on Google! The reviews were great, but I really did not know what to expect! I can honestly say that my first visit was awesome!!! The location is convenient and really nice. Stephanie has a great personality, and her work is impeccable. I was really pleased with the…

Paid $100–120PedicureManicureFoot massages
rdavis12204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was referred and phenomenal. I encourage any man or woman to indulge in Stephanie's top tier guest service. No one on planet earth 🌍 is as AMAZING as Exquisitely Pampered nail spa LLC.

Foot massagesNail artNail extensions
RobynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephanie is AWESOME!! She will take good care of you as she always does for me!

Foot massagesHand & foot massagesManicure
Emi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best place to get your nails done for sure!!! Super homey feeling and no judgment whatsoever. No awkward stage and the end results are to die for!!!

ExfoliationFoot massagesHand & foot massages

Price

$76-9% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure61$48–$74
Manicure48$45–$69
Nail painting26—
Foot massages24$43–$64
Nail art24—
Gel manicures16—
Exfoliation13—
Polish removal12—

Compare with

Skin Revival logoSkin RevivalExperts Score 99Kannapolis · 5.00★Butterfly Massage LLC logoButterfly Massage LLCExperts Score 99Kannapolis · 5.00★Beauty by Emily Spa logoBeauty by Emily SpaExperts Score 99Kannapolis · 5.00★