Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Extra Mile Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Extra Mile Moving

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 133 movers · 4.9★ from 508 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Extra Mile Moving is better than 92% of movers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Extra Mile Moving is better than 86% of movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Extra Mile Moving is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Extra Mile Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Extra Mile Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Extra Mile Moving is better than 100% of movers.A
100

Reviews for your job

Customers hired Extra Mile Moving for 8 kinds of job.

Extra Mile Moving for furniture storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,600–1,800
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Furniture storage”

Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tim, Kyle, Tyler, and Riley worked their butts off from 9:00 in the morning until 5:00. Then drove to Traverse City that night. Our move was a complex multi-destination job and they executed it perfectly. They were polite, careful and thoughtful of both our possessions and home. We would not only recommend using…

Paid $5,000+Reasonable priceIn-state movingWarehouse storage servicesFurniture storage
Hilary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Damien, Matthew, and Justin did an excellent job! They were very careful with my belongings and accommodating with the particulars of my move. Highly recommend!

Paid $1,500–2,000Great priceLocal movingOversized-item movingMoving-related storage
Tori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best experience! They had to go to 4 different houses, 2 piano's, a very large hutch that was one piece, multiple heavy items, very rough terrain, steps, deal with powerlines and everything went perfect. Damein S. and Conner P. you were the bomb!

Paid $1,600–1,800Great priceLocal movingOversized-item movingFurniture disassembly

Price

$1.0k+7% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving46$611–$1.6k
In-state moving23$834–$2.1k
Oversized-item moving23$135–$556
Senior moving19$529–$1.6k
Furniture disassembly17—
Small furniture moving16$248–$878
Furniture assembly15$621–$1.2k
Vehicle transport8$699–$2.8k

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