Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Extra Mile Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Extra Mile Moving

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 133 movers · 4.9★ from 508 Google reviews

📞 Call (734) 336-7994Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Extra Mile Moving is better than 92% of movers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Extra Mile Moving is better than 86% of movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Extra Mile Moving is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Extra Mile Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Extra Mile Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Extra Mile Moving is better than 100% of movers.A
100

Reviews for your job

Customers hired Extra Mile Moving for 8 kinds of job.

Extra Mile Moving for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$569–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Moving-related packing”

Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We worked with Jameson, Conner, Alex, Tommy and Tim. The team was great. They took care of our furniture, worked hard and efficiently. The crew was polite, professional and friendly. Went out of their way to make sure things were placed in the correct place. Cleaned up after each step. If we move again anytime soon I want these 5 guys.

Paid $5,000+Reasonable priceSmall furniture movingLocal movingMoving-related packing
Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Logan Dom and Richard moved our things into a storage unit today and they were fantastic. They took great care of our things, were careful in how the truck was packed and then were considerate in how they loaded the storage units. They showed up on time and all 3 guys had a great attitude all day. I offered them a…

Reasonable priceLocal movingMoving-related packingOversized-item moving
AndrewLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Extra mile moving did a great job with our move, would highly recommend! Very supportive and flexible throughout the whole process. Special thanks to Tommy, Karson, Jamison, Alex, and Zack for putting in a long day!

Local movingMoving-related packingOversized-item moving
Kennedie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael Casteel Justin Marshall Jase Becher Truly went the extra mile with moving our family today. They showed up on time with such great attitudes. Never hesitated to move something twice and were such kind guys. They were strong and so helpful. I would recommend this company and these boys again and again to any friend.

Reasonable priceMoving-related packing
ZainLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with Extra mile moving company. They did a wonderful job with our long distance move and I was impressed with rates and the service. Tim, Tom and Howard were amazing. Joe was very accommodating and take great care of us. Thank you Extra mile moving for making this move easier for us.

Paid $5,000+Reasonable priceVehicle transportInterstate movingMoving-related packing
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you Alex and Logan for your amazing jobs! We appreciate everything you guys did for us! They were so kind and efficient.

Paid $3,000–3,500Great priceMoving-related packingMoving-related storageIn-state moving
Doni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a whole house move and had many pieces of furniture that were special. Jackson and Logan wrapped all the pieces very nicely to make sure nothing would get damaged. There were some very heavy things and they made sure that they didn’t ding any of our walls. They were very nice to work with and we are…

Paid $1,500–2,000Reasonable priceSmall furniture movingMoving-related packingOversized-item moving

Price

$1.0k+7% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving46$611–$1.6k
In-state moving23$834–$2.1k
Oversized-item moving23$135–$556
Senior moving19$529–$1.6k
Furniture disassembly17—
Small furniture moving16$248–$878
Furniture assembly15$621–$1.2k
Vehicle transport8$699–$2.8k

Compare with

Hi-Five Moving & Hauling logoHi-Five Moving & HaulingExperts Score 99Ann Arbor · 5.00★College Hunks Hauling Junk and Moving Detroit West logoCollege Hunks Hauling Junk and Moving Detroit WestExperts Score 97Ann Arbor · 4.97★Above & Beyond Moving and Storage logoAbove & Beyond Moving and StorageExperts Score 95Ann Arbor · 4.96★