Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Extra Mile Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Extra Mile Moving

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 133 movers · 4.9★ from 508 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Extra Mile Moving is better than 92% of movers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Extra Mile Moving is better than 86% of movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Extra Mile Moving is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Extra Mile Moving is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Extra Mile Moving is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Extra Mile Moving is better than 100% of movers.A
100

Reviews for your job

Customers hired Extra Mile Moving for 8 kinds of job.

Extra Mile Moving for small furniture moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$878
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Small furniture moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Small furniture moving”

Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We worked with Jameson, Conner, Alex, Tommy and Tim. The team was great. They took care of our furniture, worked hard and efficiently. The crew was polite, professional and friendly. Went out of their way to make sure things were placed in the correct place. Cleaned up after each step. If we move again anytime soon I want these 5 guys.

Paid $5,000+Reasonable priceSmall furniture movingLocal movingMoving-related packing
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Extra Mile twice and was very happy both times. They moved furniture within my home before and after a remodel. Prince and his team came before the remodel, and moved several pieces of furniture including a piano. Tommy and Riley came after the remodel, and were incredibly helpful. Their communication…

Paid $500–1,000Reasonable priceSmall furniture movingFurniture disassemblyFurniture assembly
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Movers Tom and Cole did an exceptional job. I would highly recommend this company as well. Owner Steven all top shelf.

Paid $1–500Great priceSmall furniture moving
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tommy, Dom A. And Zach V.were awesome! Super courteous, moved everything with ease and were careful with our belongings. Highly recommend.

Paid $1,500–2,000Reasonable priceSmall furniture movingLocal movingOversized-item moving
Tammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Extra mile moving went the extra mile! Tim, Alex, Cole, Steve & Michael were a great crew! The move went smoothly. Thank you ! Tammy Albrecht

Paid $2,500–3,000Reasonable priceSmall furniture movingLocal movingOversized-item moving
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time. Very good communication Highly recommended Tommy Zach Gavven Karsen Top Notch

Customer photo from Jonathan's review
Paid $500–1,000Reasonable priceSmall furniture movingOversized-item moving
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Damien and Karson did a great job. So efficient!

Paid $1–500Small furniture moving
JoAnn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Damien, Justin, and Spencer. - Excellent! Quickly moved all our furniture, boxes etc in record time. Friendly and great expertise. Even helped with an interior decorating idea that I love. I would definitely request their services again and highly recommend to anyone who wants movers who handle their valuables with care.

Paid $2,000–2,500Reasonable priceSmall furniture movingInterstate movingLocal moving
Noah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carson and Damein were fantastic, very professional and did us a great service. I would recommend Extra Mile Moving to others based on their performance.

Paid $500–1,000Great priceSmall furniture movingLocal movingOversized-item moving
Doni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a whole house move and had many pieces of furniture that were special. Jackson and Logan wrapped all the pieces very nicely to make sure nothing would get damaged. There were some very heavy things and they made sure that they didn’t ding any of our walls. They were very nice to work with and we are…

Paid $1,500–2,000Reasonable priceSmall furniture movingMoving-related packingOversized-item moving
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Phenomenal moving service. Quote was thoughtfully done and the movers were professional, careful, and took the time to properly prepare articles for safe transport. They were in constant contact to make sure they were clear on where items would go. They truly went the extra mile to be sure we were satisfied with the…

Paid $2,000–2,500Great priceSmall furniture movingLocal movingOversized-item moving
Anthony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Guys were helpful, fast and careful. Professional and friendly too.

Paid $1,000–1,200Reasonable priceSmall furniture movingLocal movingIn-state moving
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Johnny and Cole from Extra Mile Moving did a great job moving a refrigerator and range for me. They were friendly, polite and very expediate. I would totally recommend them to anyone.

Senior movingSmall furniture moving
Katt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prince and Griffin were excellent! Easiest move ever.

Paid $1,200–1,400Great priceSmall furniture movingLocal movingOversized-item moving
Harlan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company and their guys were amazing. From getting a quick appointment to a timely arrival and quick job completion. The guys were very polite and extremely careful to not damage anything. I would highly recommend Extra Mile Moving.

Paid $400–600Reasonable priceSmall furniture moving
nj1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A big thanks to Jackson and Damien! They helped my son move his 1 bedroom apartment today. Both were very professional and FAST!

Paid $600–800Reasonable priceSmall furniture movingLocal movingIn-state moving

Price

$1.0k+7% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving46$611–$1.6k
In-state moving23$834–$2.1k
Oversized-item moving23$135–$556
Senior moving19$529–$1.6k
Furniture disassembly17—
Small furniture moving16$248–$878
Furniture assembly15$621–$1.2k
Vehicle transport8$699–$2.8k

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