britzy rodriguez8 reviewsTotal number of Google reviews britzy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat with kids ! My son enjoys getting a haircut with this team .
EZ-Cuts
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%28+6.8Value 14%23+3.3Replies to reviews 7%1+0.1Craft & service penalty61−3.9Momentum penalty89−1.1Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#100 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 1%
4.6 ★★★★★ 1,134 Google reviews · 24 photos
88%five-star reviews
4.54★last 12 monthsAverage stars on reviews from the last 12 months only.
12.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$23typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
EZ-Cuts at a glance
Google reviews for EZ-Cuts in Edinburg, TX, average 4.6 out of 5 stars based on 1134 ratings. Customers frequently praise the salon for reasonable pricing, quick service, and staff who are patient and skilled with children. Positive feedback highlights effective communication regarding specific hair requests and a welcoming atmosphere. However, lower-rated reviews note instances where cuts did not match requested styles, resulting in uneven or overly short hair, and some patrons reported feeling ignored during long wait times.
- Google rating: 4.6 out of 5 from 1,134 reviews (88% five-star).
- Reviews on this page: 1,133 Google reviews (843 with written comments, 39 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 13, 2026.
- Service: Hair Salon serving Edinburg, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other hair salons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EZ-Cuts: 62/100 on this factor. Category median: 88.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EZ-Cuts: 28/100 on this factor. Category median: 84.D
28
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EZ-Cuts: 61/100 on this factor. Category median: 98.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EZ-Cuts: 23/100 on this factor. Category median: 97.D
23
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EZ-Cuts: 89/100 on this factor. Category median: 100.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EZ-Cuts: 1/100 on this factor. Category median: 47.F
1
Bar = this company · dark tick = category median.
Star ratings
1,133 Google reviews we collected
- 5 stars99488%
- 4 stars202%
- 3 stars161%
- 2 stars121%
- 1 star918%
Praise vs complaints
Phrases our text analysis found in 843 written reviews
- Praise86592%
- Complaints718%
Price
What customers reported paying
$23-61% vs typical hair salons
Middle half of what 168 customers paid ($5–$32) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results29431%
- Staff & attitude26528%
- Would recommend15717%
- Speed & response12814%
- Price & value495%
- Honesty & trust263%
- Communication172%
What customers talk about
We read 843 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing place, great service and my sons haircut came out perfect will be definitely coming back, Violeta did his haircut !”
“DONT COME HERE worst hair cut ive ever gotten she left me with no hair”
“Erika was quick with her work and very sweet, we talked the whole time, she gave me water and made sure to check on me as I waited.”
“It was frustrating and unprofessional, as I felt ignored and I ended up taking my services elsewhere.”
“I highly recommend Erika, the owner, for your little ones’ haircut.”
“…owed them in the picture it wasn’t even blended waist of my money I’m never going back…”
“Very lovely to talk to and very fast with the service.”
“They took forever to attend to him, and after so much waiting, the woman who cut his hair did what she wanted.”
“Erica was amazing made my daughter feel so comfortable and there price was so reasonable.”
“…rge me $25, was confused on how the owner not fix the issue and now over charge me for a mistake her staff did.…”
“Since then, she’s been the only person I trust with his hair.”
“Anette listened to exactly what I wanted and exceeded my expectations.”
“…e and no one answered, I say I asked if you were calling me and you ignored me and kept calling other names.…”
People customers mention
- Erika 96 reviews
- Erica 31 reviews
- Annette 11 reviews
- Trenton 11 reviews
- Violeta 10 reviews
- Andrea 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired EZ-Cuts for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
JyasminLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Erica was amazing made my daughter feel so comfortable and there price was so reasonable.
Paid $1–20HaircutHairstyling
Hana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had an amazing experience here! This was my first time visiting after some of my family members had visited and I would 100% come back! Erika did a FANTASTIC job! I came in for a light trim and some highlights and my look was completely transformed after the process. This was my first time getting highlights, and…
Paid $160–180HaircutHair coloring
San2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Annette was super nice and informative. She cut my hair exactly as I wanted and even styled it a little for me. I will definitely be coming back.
Paid $20–40Haircut
ashinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Erica did a wonderful job, it was one of the best experiences ever had till day. Whoever comes in ask for her and she is quick
Paid $20–40HaircutBeard trim
Bernadett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Thank you Erika for being so great with my (Au)son and toddler 🥹🥰 they were both so scared and your patience and attention to detail made us feel welcomed.
Paid $20–40Haircut
Angeles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Such an amazing experience! Came in a week before to get highlights and a haircut, $220, for the first time. Erika gave me the process on how it would go and since I did have bleach already she was still able to color it and it blended so well with everything. And today was retouching what was already worked on and…
Paid $200+HaircutHairstylingHair coloring
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 190 | $27–$53 |
| Hairstyling | 83 | $27–$66 |
| Kids' cuts | 58 | $17–$35 |
| Hair coloring | 28 | $101–$214 |
| Beard trim | 12 | — |
| Body waxing | 3 | $41–$88 |
| Blowouts | 3 | $41–$109 |
| Bang trim | 3 | — |
Compare with
Photos
Customer reviews
4.6 ★★★★★ 1,134 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Nayeli RLocal Guide · 11 reviewsTotal number of Google reviews Nayeli has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Erika, the owner, for your little ones’ haircut. She has been cutting my 2 yr old’s hair and he always feels comfortable with her. Plus, he comes out looking fresh all the time! #happymom
ym sh1 reviewTotal number of Google reviews ym has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleErica rushes her cuts, leaves them choppy and doesn’t do as requested
- Services: Hairstyling
- Atmosphere: Other
- Maintenance: Poorly maintained
Destiny Moreno4 reviewsTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing place, great service and my sons haircut came out perfect will be definitely coming back, Violeta did his haircut !
Jyasmin CastellanosLocal Guide · 7 reviewsTotal number of Google reviews Jyasmin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleErica was amazing made my daughter feel so comfortable and there price was so reasonable.
- Price: $1–20
- Services: Haircut, Hairstyling
Hana Habeler1 reviewTotal number of Google reviews Hana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had an amazing experience here! This was my first time visiting after some of my family members had visited and I would 100% come back! Erika did a FANTASTIC job! I came in for a light trim and some highlights and my look was completely transformed after the process. This was my first time getting highlights, and I was recommended to use my natural hair so that it can blend easily and it came out beautifully. Erika was quick with her work and very sweet, we talked the whole time, she gave me water and made sure to check on me as I waited. I’m definitely coming back for more hair treatments and touch ups but this was overall a great experience.
- Price: $160–180
- Services: Haircut, Hair coloring
Luna6 reviewsTotal number of Google reviews Luna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust came from my haircut with Erica. She did an amazing job! Very lovely to talk to and very fast with the service. Over all a good experience. Thank you so much!
- Services: Haircut
Erik Quiroz1 reviewTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest haircut services with the best prices in the valley, Staff is awesome and they know what they’re doing. Highly recommend!
- Services: Haircut
Samey DarwishLocal Guide · 19 reviewsTotal number of Google reviews Samey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIve been to many places throughout the RGV, and let me tell you, this is my absolute favorite place to get a cut. In and out. Even with a wait, its worth it. Friendly staff, clean inside, free drinks while you wait, TV going, its a great spot!
- Services: Haircut, Beard trim
San juana Espinoza2 reviewsTotal number of Google reviews San has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAnnette was super nice and informative. She cut my hair exactly as I wanted and even styled it a little for me. I will definitely be coming back.
- Price: $20–40
- Services: Haircut
Business details
- Address: 215 E Trenton Rd, Edinburg, TX 78539
- Phone: (956) 381-0797
- Website: rgvezcuts.com
- Service area: Edinburg, TX