Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers consistently praise the company for punctual, friendly, and professional service, noting quick turnaround times for fire extinguisher refills and CO2 tank recharges. Reviewers highlight the staff's willingness to accommodate late arrivals and provide helpful guidance on equipment needs, often resulting in same-day resolutions. The business maintains a perfect five-star rating from one hundred eighty reviews, with the owner responding to roughly half of them, although a single one-star review cites an incident involving rude behavior during a vehicle exit.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
180 Google reviews we collected
Phrases our text analysis found in 163 written reviews
How often each topic comes up in the written reviews
We read 163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rex and Jimmy are awesome so helpful filling up CO2 canisters and helping me secure them in my truck.”
“We have used F & M for fire extinguisher and sprinkler service, they are punctual and effective”
“During a time of crisis, they were calm, thorough, and communicative.”
“This place has great customer service and I would recommend them.”
“Filled our CO2 tanks very quickly at a great price.”
“It’s clear that they genuinely care about their customers and work hard to ensure a positive experience every time.”
“an hour before closing, called and she said bring them in, the crew was easy to work with, i got some recharge and i bought some as well”
praise complaint · found by our text analysis, Google review wording unchanged.
We have used F & M for fire extinguisher and sprinkler service, they are punctual and effective
an hour before closing, called and she said bring them in, the crew was easy to work with, i got some recharge and i bought some as well
Rex and Jimmy are awesome so helpful filling up CO2 canisters and helping me secure them in my truck. This place has great customer service and I would recommend them.
F & M was helpful determining which fire extinguisher size I actually needed. Quick and simple service, highly recommended.
I highly recommend this business. The staff is always professional, friendly, and understanding. They consistently provide excellent customer service and are efficient in everything they do. From the moment you arrive, you’re greeted with kindness and a willingness to help. It’s clear that they genuinely care about…
There is a reason these guys don't have a single bad review. They truly are committed to their mission of protecting property. F&M came out during an emergency - same day - this past July 4th weekend. During a time of crisis, they were calm, thorough, and communicative. They will be my go to company going forward. Thank you F&M 🙏
5.0 ★★★★★ 180 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We have used F & M for fire extinguisher and sprinkler service, they are punctual and effective
an hour before closing, called and she said bring them in, the crew was easy to work with, i got some recharge and i bought some as well
Rex and Jimmy are awesome so helpful filling up CO2 canisters and helping me secure them in my truck. This place has great customer service and I would recommend them.
F & M was helpful determining which fire extinguisher size I actually needed. Quick and simple service, highly recommended.
Thank you so much for the wonderful review! We're glad we could help you choose the right fire extinguisher for your needs instead of simply selling you the biggest one. Our goal is to make fire safety simple, practical, and stress-free by ensuring every customer gets the right equipment and the right advice. We truly appreciate your recommendation and look forward to helping you again whenever you need extinguisher service, inspections, refills, or any other fire protection needs. Thank you for choosing F & M Fire Protection!
I highly recommend this business. The staff is always professional, friendly, and understanding. They consistently provide excellent customer service and are efficient in everything they do. From the moment you arrive, you’re greeted with kindness and a willingness to help. It’s clear that they genuinely care about their customers and work hard to ensure a positive experience every time. Thank you for your outstanding service! So far my favorite place to get my fire extinguishers tagged in case of any emergency
Wow—thank you so much for taking the time to leave such an incredible review! Reading comments like yours truly makes our day. At F & M Fire Protection, we believe that great customer service is just as important as providing dependable fire protection products and services. We're thrilled to hear that our team has consistently made you feel welcomed, treated you with professionalism, and provided the level of service you deserve. Knowing that we've become your favorite place to have your fire extinguishers serviced and tagged means a great deal to us. We understand that the equipment we maintain is there to protect lives and property, and we never take that responsibility lightly. Whether it's a single extinguisher or an entire facility, our goal is to make every visit quick, easy, and enjoyable while ensuring you're prepared in case of an emergency. Thank you again for your trust, your recommendation, and your kind words. We look forward to serving you for many years to come. We truly appreciate your business and are always here whenever you need us!
There is a reason these guys don't have a single bad review. They truly are committed to their mission of protecting property. F&M came out during an emergency - same day - this past July 4th weekend. During a time of crisis, they were calm, thorough, and communicative. They will be my go to company going forward. Thank you F&M 🙏
Thank you so much for your kind words and trust in F & M Fire Protection! We're honored we could be there when you needed us most, especially over the holiday weekend. Our team takes pride in responding quickly, communicating clearly, and helping protect our customers when it matters most. We truly appreciate your recommendation and look forward to being your go-to fire protection company for years to come!
They close @ 4 but stayed open until 5pm just for me because I was running late. And still greeted me with a welcoming smile 👍🏾
Thank you so much for taking the time to leave us this wonderful review! We know life doesn't always go according to schedule, and we're happy we could stay a little later to help you out. Providing great customer service is something we take pride in, and we're glad our team made you feel welcome. We truly appreciate your business and look forward to helping you again in the future!
Awesome service on CO2 tank refills Thanks
Thank you for the great review! We're glad we could help with your CO₂ tank refill and that you had an awesome experience. We appreciate your business and look forward to serving you again the next time you need us!
Amazing, fast responsive...Will be using them forever. :) thank you Ximena!
Thank you so much for your kind words! We're thrilled to hear you had such a great experience. We'll be sure to pass your compliments along to Ximena—she'll be delighted to know she made such a positive impression. We truly appreciate your trust and look forward to serving you for many years to come. Thanks for being part of the F&M Fire Protection family!
Buying a fire extinguisher here is better than any other of the chain store hardware stores! Service was awesome and they squared me away!! Highly recommend!!
Thank you for the fantastic review! We're honored you chose us over the big-box stores. Our goal is to provide knowledgeable service and make sure every customer leaves with the right fire extinguisher for their needs. We're glad we could get you squared away, and we truly appreciate your recommendation. We look forward to serving you again!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
