Analyzing 8,190,7148.2M ReviewsFor 23,20023.2K Experts

Experts Reviews · Company report
Faith & Fellows Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Faith & Fellows Hair Salon

Granite City, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 398 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Faith & Fellows Hair Salon is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Faith & Fellows Hair Salon is better than 81% of wedding hair stylists.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 60% of wedding hair stylists.B
60

Reviews for your job

Customers hired Faith & Fellows Hair Salon for 8 kinds of job.

Faith & Fellows Hair Salon for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 35

All 18 Google reviews tagged “Balayage”

Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

This salon location is beautiful. Excellent service and the relaxing spa like shampoo room was phenomenal!

Paid $200+HairstylingHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The hair wash and head message is the best! Joanna added some low lights while brightening my blonde, giving me a fresh cut, and shaping my eyebrows. I always leave Faith and Fellows feeling better than I did when I walked in.

Paid $200+Body waxingHaircutBalayage
Alyssa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Love love LOVE this salon!! Will never go anywhere else

Paid $180–200Hair glossingHaircutHairstyling
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was my first time in and my experience was great - inviting & modern yet comfortable vibe and the staff were all very down to earth and friendly. Miranda was my stylist and she did a fantastic job. I am in the process of transitioning to grey and so we had a consultation prior to my appointment. She researched…

Paid $200+Hair coloringBalayage
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Maggie is amazing! She gets my cut and color perfect every time!

Paid $140–160HaircutHair coloringBalayage
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend this salon. Everyone is friendly and upbeat. The ambiance is classy and makes my "mommy alone time" enjoyable. Nikki is the best stylist!

Paid $120–140HairstylingHair coloringKids' cuts
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I trust Jo with my hair completely. She is an artist and a beautiful, wonderful human. She and her talented crew always make me feel welcome and cared for.

Paid $40–60HairstylingHaircutHair highlighting
MelanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love them! The place is beautiful. They are all amazing! They are experts in color and getting black box hair dye out! I appreciate you guys! Thank you!!!

BalayageHair coloringHairstyling
SamanthaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had the best experience today with Hannah!! She made me feel pampered and did such an amazing job on my hair! I will for sure come back to Hannah and I will recommend everyone to come experience the wonderful atmosphere at Faith & Fellows Hair Salon. ❤❤

BalayageCurly hairHair coloring+ Punctuality+ Cleanliness+ Quality
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Katie is the best! The new salon is awesome. The shampoo room makes you feel like you are inside a high end spa and is so relaxing. I love my cut and color as usual, and Katie has the best personality to go with it. Definitely recommend, you won't be disappointed.

BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Tera6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Katie always does amazing work! I love the color, and I left feeling so relaxed.

BalayageHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $200+HaircutHair coloringBalayage
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Hair highlightingBalayage
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingBalayage
Carly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Customer photo from Carly's review
Hair coloringBalayage
Kileya year ago★★★★★

Rating only, no written review.

Paid $180–200Hair highlightingBalayage
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageHair coloringHaircut
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

BalayageHairstylingHaircut+ Punctuality+ Cleanliness+ Quality

Price

$79-22% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut191$43–$79
Hairstyling177$48–$116
Hair coloring125$124–$323
Hair highlighting48$173–$371
Balayage18$246–$426
Body waxing10—
Curly hair6$60–$169
Hair hydration treatments6—

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