Analyzing 8,190,7148.2M ReviewsFor 23,20023.2K Experts

Experts Reviews · Company report
Faith & Fellows Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Faith & Fellows Hair Salon

Granite City, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 398 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Faith & Fellows Hair Salon is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Faith & Fellows Hair Salon is better than 81% of wedding hair stylists.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 60% of wedding hair stylists.B
60

Reviews for your job

Customers hired Faith & Fellows Hair Salon for 8 kinds of job.

Faith & Fellows Hair Salon for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 50

All 126 Google reviews tagged “Hair coloring” · showing 20

Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

This salon location is beautiful. Excellent service and the relaxing spa like shampoo room was phenomenal!

Paid $200+HairstylingHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
Jodi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Emma always does an amazing job!!! Everybody in the salon is so welcoming and the shampoo room is pure relaxation.

HairstylingHair coloring
audrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I LOVE coming to this hair salon and Kaitlyn does such an amazing job on my hair every time!!

Hair coloring
Kelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Emma knows just how to do foils on my hair and I get compliments all the time. It’s an awesome place.

Paid $200+HaircutHairstylingHair coloring
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great results, as always! Joanna does an incredible job with my thick and wavy hair. There’s nobody I trust with my hair more.

Paid $20–40Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Beautiful salon and the stylists are amazing. Joanna always knows exactly what my hair needs. Highly recommend Faith & Fellows Salon.

Paid $180–200HaircutHairstylingHair highlighting
L14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Outstanding service, location and staff, could not be happier. Absolute best salon in the area!

Hair coloringHaircut
AnitaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have been going to Faith and Fellows for a couple years now. My previous stylist , Hannah, was fabulous but she recently moved from the area. She recommended me to Emma. She definitely left me in great hands. I just love my new hair cut and all the products she recommended. I have been and remain a very satisfied customer.

HaircutHairstylingHair coloring
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

HIGHLY recommend Miranda. She is amazing at what she does and is just an amazing person in general. She does amazing on my hair EVERY single time.

Customer photo from Alyssa's reviewCustomer photo from Alyssa's review
HaircutHairstylingHair highlighting
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Maggie was great!

Body waxingHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Alyssa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Love love LOVE this salon!! Will never go anywhere else

Paid $180–200Hair glossingHaircutHairstyling
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was my first time in and my experience was great - inviting & modern yet comfortable vibe and the staff were all very down to earth and friendly. Miranda was my stylist and she did a fantastic job. I am in the process of transitioning to grey and so we had a consultation prior to my appointment. She researched…

Paid $200+Hair coloringBalayage
Mari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Amanda listened to what I wanted with my hair and she did a great job

Paid $140–160HaircutHair highlighting
Rachel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience at Faith and Fellows! Amanda really listened to what I wanted my hair to look like and when she was finished it was perfect! The salon is peaceful, organized and beautiful! Everyone I met there was very accommodating and friendly!

Paid $100–120HaircutHairstylingHair coloring
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Joanna always knows what my hair need. And cut is perfect

HaircutHair coloring
LindaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

If you enjoy being pampered while getting your hair done, this is the place. First, the salon is beautiful. The floors!!! Then you get your choice of beverages. Next, you are seated at a long table for your color application that has USB and electric outlets. While you are waiting for your color to process, a lovely…

Paid $60–80HaircutHairstylingHair coloring
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Maggie is amazing! She gets my cut and color perfect every time!

Paid $140–160HaircutHair coloringBalayage
Sheila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The place is amazing! Vet laid back and calm feeling. Everyone is so friendly! Leila my stylist was amazing!!

Paid $100–120HaircutHair coloring
GenaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joanna always does a great job on my hair! Even though I’ve gone to her for years, Joanna always starts my appointment by talking to me about how my hairstyle, color and highlights are working for me and if I want to make any changes. The entire staff at Faith and Fellows is super friendly and helpful. I always look…

Paid $200+BlowoutsHaircutHairstyling+ Cleanliness+ Quality+ Professionalism
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Maggie is great! Professional and friendly!

Paid $120–140HaircutHair coloring

Show more hair coloring reviews (106 more) →

Price

$79-22% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut191$43–$79
Hairstyling177$48–$116
Hair coloring125$124–$323
Hair highlighting48$173–$371
Balayage18$246–$426
Body waxing10—
Curly hair6$60–$169
Hair hydration treatments6—

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