Analyzing 8,190,7148.2M ReviewsFor 23,20023.2K Experts

Experts Reviews · Company report
Faith & Fellows Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Faith & Fellows Hair Salon

Granite City, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 398 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Faith & Fellows Hair Salon is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Faith & Fellows Hair Salon is better than 81% of wedding hair stylists.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 60% of wedding hair stylists.B
60

Reviews for your job

Customers hired Faith & Fellows Hair Salon for 8 kinds of job.

Faith & Fellows Hair Salon for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 38

All 49 Google reviews tagged “Hair highlighting” · showing 20

Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

This salon location is beautiful. Excellent service and the relaxing spa like shampoo room was phenomenal!

Paid $200+HairstylingHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It provides a stress free positive environment and excellent hair styles. What more do you need. Emma is fabulous!!

Paid $180–200HaircutHairstylingHair highlighting
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Beautiful salon and the stylists are amazing. Joanna always knows exactly what my hair needs. Highly recommend Faith & Fellows Salon.

Paid $180–200HaircutHairstylingHair highlighting
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Joanna always does an amazing job with color, cut and style. She always consults upfront on what I need and provides her professional advice. This time she did a full foil highlights. Faith and Fellows has a beautiful salon with friendly staff. I highly recommend Faith and Fellows!

HaircutHairstylingHair highlighting
linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joanna does my hair and has been for the past several years. I get low-lighting and haircuts. Joanna is a certified color expert and works with my graying hair to make it blend without a harsh ‘growth line’ at the roots. She gets the color perfect every time. I get many compliments on my hair all the time on how…

Paid $200+HaircutHairstylingHair highlighting
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic!!!! Maggie & Callie did an exceptional job, I was very pleased with my highlights & cut/style!! Highly recommend them.

Paid $200+HaircutHair highlighting
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

HIGHLY recommend Miranda. She is amazing at what she does and is just an amazing person in general. She does amazing on my hair EVERY single time.

Customer photo from Alyssa's reviewCustomer photo from Alyssa's review
HaircutHairstylingHair highlighting
Alyssa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Love love LOVE this salon!! Will never go anywhere else

Paid $180–200Hair glossingHaircutHairstyling
Mari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Amanda listened to what I wanted with my hair and she did a great job

Paid $140–160HaircutHair highlighting
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amanda is an excellent stylist. She listens to my likes and dislikes. The entire atmosphere of the salon is very friendly.

Paid $200+HaircutHairstylingHair highlighting
HaleyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The most I have EVER loved my hair! Tori was absolutely amazing

Paid $200+HaircutHair highlighting
GenaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joanna always does a great job on my hair! Even though I’ve gone to her for years, Joanna always starts my appointment by talking to me about how my hairstyle, color and highlights are working for me and if I want to make any changes. The entire staff at Faith and Fellows is super friendly and helpful. I always look…

Paid $200+BlowoutsHaircutHairstyling+ Cleanliness+ Quality+ Professionalism
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My 1st time here and Maggie did a great job fixing my pink hair fiasco I got at another salon. Thank you so much!

Paid $200+Hair highlighting
LisaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maggie is amazing with extensions! Going on my 2nd year wearing them and she always does a great job installing, touching up, moving up and styling!

Customer photo from Lisa's review
Paid $200+Hair extensionsHair highlighting
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve always had a great experience at Faith & Fellows. It’s always clean and welcoming, the staff are all nice and helpful, and the prices seem fair and reasonable based on our area. Emma is always great!!!

Paid $140–160Kids' cutsHairstylingHair highlighting
Audrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My whole family goes to Faith and Fellows for haircuts. Every hair cut is absolutely perfect! The stylists listen and answer questions. They work with you to make sure you’re getting exactly what you want. The wash room is my favorite experience! The environment is so relaxing and makes for an exceptional experience.

Paid $60–80Kids' cutsHaircutHairstyling
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, talented staff who work together to ensure the customer experience is the best it can be!!! Love getting pampered for a couple of hours every six weeks!!!

Customer photo from Jane's review
Paid $200+HaircutHairstylingHair highlighting
LindaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

Way overpriced compared to other salons in the area. Loved it but most average people can't pay what you charge.

Paid $200+HaircutHair coloring
Natalie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed to find a new salon because of a disaster with my old one. After researching, I saw that Faith & Fellows appeared to be a good fit for me. I was not disappointed! Maggie did a great job with my curly hair, and I love the color! I’m looking forward to going back!

Paid $200+HaircutCurly hairHair highlighting
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Color looks amazing! Everyone there is very nice and well informed of their products.

HairstylingHair coloringHaircut+ Quality+ Professionalism

Show more hair highlighting reviews (29 more) →

Price

$79-22% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut191$43–$79
Hairstyling177$48–$116
Hair coloring125$124–$323
Hair highlighting48$173–$371
Balayage18$246–$426
Body waxing10—
Curly hair6$60–$169
Hair hydration treatments6—

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