Analyzing 8,190,7148.2M ReviewsFor 23,20023.2K Experts

Experts Reviews · Company report
Faith & Fellows Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Faith & Fellows Hair Salon

Granite City, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 398 Google reviews

📞 Call (618) 205-3775Request a call backWebsite ↗

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Faith & Fellows Hair Salon is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Faith & Fellows Hair Salon is better than 81% of wedding hair stylists.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 60% of wedding hair stylists.B
60

Reviews for your job

Customers hired Faith & Fellows Hair Salon for 8 kinds of job.

Faith & Fellows Hair Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.193
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 65

All 193 Google reviews tagged “Haircut” · showing 20

Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

This salon location is beautiful. Excellent service and the relaxing spa like shampoo room was phenomenal!

Paid $200+HairstylingHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
Brea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Callie did an absolute beautiful job on my hair! I have long hair and a lot of it and I love the way it turned out! She took the time to explain what she was doing as she was doing it and even taught me another way to curl it to give it more volume! I love this salon. All around is a great atmosphere and really well maintained!!

Haircut
Tammi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

She always does a nice job with my hair and understands I like it easy. Very nice and happy to have her at a local business.

Paid $60–80Haircut
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The hair wash and head message is the best! Joanna added some low lights while brightening my blonde, giving me a fresh cut, and shaping my eyebrows. I always leave Faith and Fellows feeling better than I did when I walked in.

Paid $200+Body waxingHaircutBalayage
LaDonna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Another perfect haircut from Aveda’s mom (Emma)! As always, feeling refreshed and ready to go!!

Paid $60–80HaircutHairstyling
Juanita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Staff was very nice. Stylist took the time to listen my requests. Place is very nice layout, spacious.

Paid $40–60Haircut
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Miranda does an excellent job cutting and styling my hair. She is professional and knows all the newest styles. I am very pleased with my new haircut. The salon is beautiful and they cater to your comfort and happiness. Everyone is very friendly and tentative . Definitely a 5 star salon

Paid $40–60Haircut
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda was very professional and polite. It was a very nice day.

Paid $40–60HaircutHairstyling
Kelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Emma knows just how to do foils on my hair and I get compliments all the time. It’s an awesome place.

Paid $200+HaircutHairstylingHair coloring
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful salon!

Haircut
KAREN6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love this salon ! So relaxing and Joanna always understands what my hair needs. Highly recommend!

Paid $140–160HaircutHairstyling
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It provides a stress free positive environment and excellent hair styles. What more do you need. Emma is fabulous!!

Paid $180–200HaircutHairstylingHair highlighting
Alice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Joanna does such a good job of listening and answering my questions. Her technique for cutting curly hair is the best I have experienced!

Paid $80–100Curly hairHaircut
Boyer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

One of the best all around experiences I have had as a man who takes self care and waxing/hair care seriously! 100% recommend

Paid $60–80Body waxingHaircutHairstyling
Joann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Relaxing experience. Stylist always listens and makes me feel special

Paid $40–60Haircut
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

UPDATED 6/25/26 👏👏👏 There is no way for me to add to my first review other than this salon is so welcoming they treat everyone who comes in like they couldn’t wait for you to get there just like a pet who gets so excited that the parent(s) are home. Ok, I REALLY love everything about this awesome salon. Do…

Paid $80–100HaircutHairstylingService not listed
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Wonderful environment, friendly staff, outstanding service. The head massage with shampoo is the cherry on top! Refreshments always offered as well.

HaircutHairstyling
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great results, as always! Joanna does an incredible job with my thick and wavy hair. There’s nobody I trust with my hair more.

Paid $20–40Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Maggie always does a great job!

Paid $40–60Haircut
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My color, cut were great with Callie! The Devines Heart of Glass Treatment left my hair feeling amazing!

Paid $100–120Haircut

Show more haircut reviews (173 more) →

Price

$79-22% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut191$43–$79
Hairstyling177$48–$116
Hair coloring125$124–$323
Hair highlighting48$173–$371
Balayage18$246–$426
Body waxing10—
Curly hair6$60–$169
Hair hydration treatments6—

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